Elder Care Record

Texas › Dallas County › Dallas

Continuing Care At Highland Springs

7910 Frankford Road, Dallas, TX 75252

CCN 676329 · Non-profit, other · 44 certified beds · chain Erickson Senior Living

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 44 beds, Continuing Care At Highland Springs serves Dallas in Dallas County, Texas and has taken Medicare and Medicaid residents since 2013.

CMS gives it 3 of 5 stars overall, equal to the Texas median; the health inspection rating is 2, staffing 5 and quality measures 4.

Inspectors recorded 17 health deficiencies across the three most recent survey cycles (5, 8, 4 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 38.6 per 100 beds, more than the state median of 22.5.

CMS lists 1 penalty in the period covered: fines totalling $30K.

Reported nurse staffing is 4.3 hours per resident per day (1.1 RN), above the Texas median of 3.3; nursing staff turnover is 31.4%.

17health deficiencies, 3 survey cycles2 at actual harm or worse
$30Kfines listed by CMS1 penalty in period
4.3nurse hours per resident per daystate median 3.3
98%occupancy (residents ÷ beds)43 residents a day

Compared with county, state and nation

MeasureThis facilityDallas Co. medianTexas medianUS average
Overall star rating3233.0
Health citations, 3 cycles17282528.7
Citations per 100 beds38.622.022.526.8
Total nurse hours per resident day4.33.33.33.9
RN hours per resident day1.10.40.40.7
Nursing staff turnover31.4%55.5%52.1%45.8%
Fines listed$29,968$25,390$16,801—

County and state figures are medians across facilities (81 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)5
Cycle 28
Cycle 34

Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Sep 2025, 1 Aug 2024.

Severity mix: J ×1 K ×1 D ×7 E ×7 F ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
21 Jan 2026F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.KComplaint investigation22 Jan 2026
21 Jan 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.JComplaint investigation22 Jan 2026
11 Sep 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey23 Oct 2025
11 Sep 2025F0760Ensure that residents are free from significant medication errors.DStandard survey23 Oct 2025
11 Sep 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey23 Oct 2025
1 Aug 2024F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.FStandard survey10 Sep 2024
1 Aug 2024F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.EStandard survey10 Sep 2024
1 Aug 2024F0645PASARR screening for Mental disorders or Intellectual DisabilitiesEStandard survey10 Sep 2024
1 Aug 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey10 Sep 2024
1 Aug 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey10 Sep 2024
1 Aug 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey10 Sep 2024
1 Aug 2024F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey10 Sep 2024
1 Aug 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey10 Sep 2024
8 Feb 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint investigation11 Dec 2023
8 Feb 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation11 Dec 2023
24 May 2023F0638Assure that each resident’s assessment is updated at least once every 3 months.DStandard survey7 Jul 2023
24 May 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey7 Jul 2023

Penalties

DateTypeAmountDetail
21 Jan 2026Fine$29,968

Staffing

Total nursing4.29 h
Nurse aides2.48 h
LPN0.69 h
RN1.13 h
Weekend total3.88 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 31.4%, RNs 16.7%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityTexas medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay13.0%14.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.5%0.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.1%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay30.9%12.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.8%3.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay14.9%8.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, other. Legal business name: Highland Springs, Inc.. Chain: Erickson Senior Living (17 facilities).

OrganisationRole in the CMS recordInterestSince
National Senior Communities, Inc5% or greater direct ownership interest100%01/14/2021
Erickson Senior Living LLCOperational/managerial controlNOT APPLICABLE11/23/2020
National Senior Communities, IncOperational/managerial controlNOT APPLICABLE01/14/2021
Erickson Senior Living LLCAdp of the snfNOT APPLICABLE03/25/2025
Oak Investment TrustAdp of the snfNOT APPLICABLE01/01/2025
Oak Investment Trust IIAdp of the snfNOT APPLICABLE01/01/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Dallas County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Avir At IrvingIrving845421821.4—26 Feb 2026
Brentwood Place OneDallas1205511512.5—9 Apr 2026
C C Young Memorial HomeDallas12955586.2—15 Jan 2026
Cheyenne Medical LodgeMesquite1395422014.4—16 Jun 2026
Crestview CourtCedar Hill1255422116.8$17K14 Jun 2025
Las Brisas Rehabilitation and Wellness CenterIrving128552107.8—8 Jan 2026
Pure Health Transitional Care At Texas Health PresDallas4955448.2—2 Jul 2025
Ventana By BucknerDallas725451419.4—18 Mar 2026

All 81 facilities in Dallas County

Questions and answers

How many deficiencies has Continuing Care At Highland Springs been cited for?

17 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.

Has Continuing Care At Highland Springs been fined?

Yes. CMS lists fines totalling $30K in the period covered.

How does staffing at Continuing Care At Highland Springs compare?

Reported total nurse staffing is 4.3 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.

Who operates Continuing Care At Highland Springs?

It is part of the Erickson Senior Living chain. Ownership type is non-profit, other. Organisations in the CMS ownership record include National Senior Communities, Inc, Erickson Senior Living LLC and National Senior Communities, Inc. Individual owners and managers are not listed on this site.

When was Continuing Care At Highland Springs last inspected?

The most recent survey or investigation in the CMS record is dated 21 Jan 2026; the most recent standard health survey was 11 Sep 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.