The Neighborhoods of White LakeCMS ratings, inspections and fines
- Address
- 10770 Elizabeth Lake Road, White Lake, MI 48386
- CCN
- 235430
- Ownership type
- Non-profit, corporation
- Certified beds
- 39
- Chain
- Trinity Health
- Residents per day
- 36
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives The Neighborhoods of White Lake an overall rating of 5 of 5 stars. The last standard survey was on 29 May 2025. The latest survey cycle has 0 health citations. The median for nursing homes in Michigan is 8. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Oakland County median | Michigan median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 5 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 5 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 5 | 3.0 | 4.0 | 2.9 |
| Quality measure rating | 3 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 43 homes in the county, 422 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Michigan median |
|---|---|---|---|
| Cycle 1 (latest) | 29 May 2025 | 0 | 8 |
| Cycle 2 | 22 May 2024 | 3 | 9 |
| Cycle 3 | No date | 3 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | E0 | F0 | |
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 2: 3 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 27 Feb 2025 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Complaint investigation | 1 Apr 2025 |
| 27 Feb 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 1 Apr 2025 |
| 27 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 1 Apr 2025 |
Survey cycle 3: 3 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 29 Jan 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 15 Feb 2024 |
| 2 Mar 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 12 Apr 2023 |
| 2 Mar 2023 | F0710 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. | D | Standard survey | 12 Apr 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Michigan median | Michigan average (CMS) |
|---|---|---|---|
| All nurse staff | 4.59 | 3.80 | 3.99 |
| Registered nurses (RN) | 1.04 | 0.70 | 0.78 |
| Licensed practical nurses (LPN) | 1.26 | 0.88 | |
| Nurse aides | 2.29 | 2.33 | |
| All nurse staff, weekends | 4.10 | 3.30 | 3.50 |
- Nurse staff turnover in a year
- 30.0%
- Nurse staff turnover, Michigan median
- 44.6%
- RN turnover in a year
- 33.3%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Michigan median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 11.6% | 9.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 4.2% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.8% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.8% | 1.0% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.4% | 4.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 29.5% | 13.5% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- Non-profit, corporation
- Legal business name
- Trinity Continuing Care Services
- Chain
- Trinity Health (19 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Trinity Continuing Care Services | 5% or greater direct ownership interest | 100% | 22 Apr 2008 |
The site shows organisations only. It does not show the names of persons.
Other homes in Oakland County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Westlake Health Campus | Commerce | 4 of 5 | 8 | $0 | 7 Jan 2026 | |
| The Orchards at Canterbury on the Lake | Waterford | 1 of 5 | 28 | $45,461 | 31 Jul 2025 | |
| The Villa at Green Lake Estates | Orchard Lake | 1 of 5 | 17 | $434,664 | 2 Jul 2025 | |
| Medilodge of Milford | Milford | 4 of 5 | 3 | $0 | 25 Sep 2025 | |
| Lourdes Rehabilitation and Healthcare Center | Waterford | 5 of 5 | 2 | $15,593 | 28 Aug 2025 | |
| Marvin & Betty Danto Health Care Center | West Bloomfield | 3 of 5 | 5 | $49,228 | 18 Mar 2026 | |
| Maple Manor Rehab Center of Novi Inc | Novi | 4 of 5 | 5 | $0 | 29 Apr 2026 | |
| Regency at Waterford | Waterford | 1 of 5 | 26 | $0 | 22 May 2025 | |
| West Bloomfield Health and Rehabilitation Center | West Bloomfield | 3 of 5 | 6 | $0 | 10 Apr 2025 | |
| Notting Hill of West Bloomfield | West Bloomfield | 1 of 5 | 21 | $167,213 | 25 Mar 2026 | |
| Villa at Pine Place | Clarkston | 2 of 5 | 14 | $179,680 | 21 Aug 2025 | |
| West Hickory Haven | Milford | 1 of 5 | 11 | $135,784 | 3 Jun 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of The Neighborhoods of White Lake (CCN 235430). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/the-neighborhoods-of-white-lake-white-lake-mi-235430/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was The Neighborhoods of White Lake last inspected?
- The latest inspection with a citation in the CMS record was on 27 Feb 2025. It was a complaint investigation. It gave 3 citations. The standard survey before the last one was on 22 May 2024.
- Who operates The Neighborhoods of White Lake?
- The CMS record gives the ownership type as non-profit, corporation. CMS lists the home in the chain Trinity Health. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is The Neighborhoods of White Lake a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in Michigan as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.