Michigan › Ingham County › Okemos
The Willows At Okemos
4830 Central Park Drive, Okemos, MI 48864
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 68 beds, The Willows At Okemos serves Okemos in Ingham County, Michigan and has taken Medicare and Medicaid residents since 2014.
CMS gives it 5 of 5 stars overall, above the Michigan median of 3; the health inspection rating is 4, staffing 5 and quality measures 5.
Inspectors recorded 22 health deficiencies across the three most recent survey cycles (7, 9, 6 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 32.4 per 100 beds, about the same as the state median of 29.4.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.0 hours per resident per day (1.4 RN), close to the Michigan median of 3.8; nursing staff turnover is 32.8%.
Compared with county, state and nation
| Measure | This facility | Ingham Co. median | Michigan median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 22 | 42 | 29 | 28.7 |
| Citations per 100 beds | 32.4 | 38.3 | 29.4 | 26.8 |
| Total nurse hours per resident day | 4.0 | 4.0 | 3.8 | 3.9 |
| RN hours per resident day | 1.4 | 0.8 | 0.7 | 0.7 |
| Nursing staff turnover | 32.8% | 45.8% | 44.6% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (9 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 Apr 2026, 29 Jan 2025.
Severity mix: G ×1 D ×16 E ×2 F ×2 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 16 Apr 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 5 May 2026 |
| 16 Apr 2026 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 5 May 2026 |
| 16 Apr 2026 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | D | Standard survey | 5 May 2026 |
| 16 Apr 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 5 May 2026 |
| 16 Apr 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 5 May 2026 |
| 16 Apr 2026 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 5 May 2026 |
| 16 Apr 2026 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 5 May 2026 |
| 7 May 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 28 May 2025 |
| 7 May 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 28 May 2025 |
| 29 Jan 2025 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 27 Feb 2025 |
| 29 Jan 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 27 Feb 2025 |
| 29 Jan 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 27 Feb 2025 |
| 29 Jan 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 27 Feb 2025 |
| 29 Jan 2025 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 27 Feb 2025 |
| 29 Jan 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 27 Feb 2025 |
| 30 Aug 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 30 Sep 2024 |
| 4 Jan 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Standard survey | 13 Feb 2024 |
| 4 Jan 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 13 Feb 2024 |
| 4 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 13 Feb 2024 |
| 4 Jan 2024 | F0732 | Post nurse staffing information every day. | C | Standard survey | 13 Feb 2024 |
| 14 Sep 2023 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Complaint investigation | 23 Oct 2023 |
| 23 Aug 2023 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Complaint investigation | 18 Aug 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 32.8%, RNs 21.7%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Michigan median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 9.6% | 9.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.8% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.7% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.3% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 13.1% | 10.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.6% | 4.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 5.5% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Trilogy Healthcare Of Ingham, Llc. Chain: Trilogy Health Services (123 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Continental Merger Sub LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 10/01/2021 |
| Northstar Healthcare Income Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 10/01/2021 |
| Northstar Healthcare Income Operating Partnership LP | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 10/01/2021 |
| Trilogy Holdings Nt-Hci, LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 10/01/2021 |
| Keybank National Association | 5% or greater mortgage interest | NOT APPLICABLE | 08/01/2018 |
| Trilogy Management Services LLC | Operational/managerial control | NOT APPLICABLE | 10/01/2021 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Ingham County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Holt Senior Care and Rehab Center | Holt | 101 | 5 | 4 | 4 | 16 | 15.8 | — | 9 Apr 2026 |
| Ingham County Medical Care Facility | Okemos | 236 | 4 | 2 | 5 | 57 | 24.2 | — | 3 Jun 2026 |
| Medilodge of Okemos | Okemos | 100 | 4 | 4 | 4 | 22 | 22.0 | — | 5 Sep 2025 |
| Medilodge of Campus Area | East Lansing | 102 | 3 | 3 | 4 | 42 | 41.2 | — | 30 Apr 2026 |
| Medilodge of Capital Areaabuse icon | Lansing | 120 | 2 | 2 | 4 | 53 | 44.2 | $23K | 26 Jun 2026 |
| Medilodge of East Lansing | East Lansing | 99 | 2 | 2 | 3 | 38 | 38.4 | — | 9 Jan 2026 |
| Aria Nursing and Rehabilitation | Lansing | 110 | 1 | 1 | 3 | 65 | 59.1 | $76K | 12 Jun 2026 |
| Burcham Hills Retirement Center | East Lansing | 133 | 1 | 1 | 4 | 51 | 38.3 | $38K | 24 Apr 2026 |
All 9 facilities in Ingham County
Questions and answers
How many deficiencies has The Willows At Okemos been cited for?
22 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.
Has The Willows At Okemos been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at The Willows At Okemos compare?
Reported total nurse staffing is 4.0 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.
Who operates The Willows At Okemos?
It is part of the Trilogy Health Services chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Continental Merger Sub LLC, Northstar Healthcare Income Inc and Northstar Healthcare Income Operating Partnership LP. Individual owners and managers are not listed on this site.
When was The Willows At Okemos last inspected?
The most recent survey or investigation in the CMS record is dated 16 Apr 2026; the most recent standard health survey was 16 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.