Troy Victorian Rehabilitation & Nursing Care CntrCMS ratings, inspections and fines
- Address
- 100 New Turnpike Road, Troy, NY 12182
- CCN
- 335377
- Ownership type
- For-profit, limited liability company
- Certified beds
- 120
- Chain
- None in the CMS record
- Residents per day
- 114
- CMS flags
- Special Focus Facility candidate
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Troy Victorian Rehabilitation & Nursing Care Cntr an overall rating of 1 of 5 stars. The last standard survey was on 18 May 2026. The latest survey cycle has 19 health citations. The median for nursing homes in New York is 7. CMS lists 3 fines with a total of $269,574 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Rensselaer County median | New York median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 2 | 3.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 9 homes in the county, 593 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | New York median |
|---|---|---|---|
| Cycle 1 (latest) | 18 May 2026 | 19 | 7 |
| Cycle 2 | 9 May 2025 | 30 | 5 |
| Cycle 3 | No date | 20 | 5 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | C0 |
Survey cycle 1 (latest): 19 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 18 May 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 15 Jun 2026 |
| 18 May 2026 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 15 Jun 2026 |
| 18 May 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 15 Jun 2026 |
| 18 May 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 15 Jun 2026 |
| 18 May 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 15 Jun 2026 |
| 18 May 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 15 Jun 2026 |
| 18 May 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 15 Jun 2026 |
| 18 May 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 15 Jun 2026 |
| 18 May 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 15 Jun 2026 |
| 18 May 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 15 Jun 2026 |
| 18 May 2026 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 15 Jun 2026 |
| 18 May 2026 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 15 Jun 2026 |
| 18 May 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 15 Jun 2026 |
| 18 May 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 15 Jun 2026 |
| 18 May 2026 | F0836 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | B | Standard survey | 15 Jun 2026 |
| 18 May 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 15 Jun 2026 |
| 9 Mar 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 8 May 2026 |
| 9 Mar 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 8 May 2026 |
| 9 Mar 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 8 May 2026 |
Survey cycle 2: 30 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 9 May 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 8 Jul 2025 |
| 9 May 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 8 Jul 2025 |
| 9 May 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | F | Complaint investigation | 3 Oct 2025 |
| 9 May 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 8 Jul 2025 |
| 9 May 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 8 Jul 2025 |
| 9 May 2025 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 8 Jul 2025 |
| 9 May 2025 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 8 Jul 2025 |
| 9 May 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | F | Complaint investigation | 8 Jul 2025 |
| 9 May 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Complaint investigation | 8 Jul 2025 |
| 9 May 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 8 Jul 2025 |
| 9 May 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 9 Jul 2025 |
| 9 May 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Complaint investigation | 9 Jul 2025 |
| 9 May 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 7 Jul 2025 |
| 9 May 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | F | Standard survey | 8 Jul 2025 |
| 9 May 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | F | Standard survey | 8 Jul 2025 |
| 9 May 2025 | F0760 | Ensure that residents are free from significant medication errors. | F | Complaint investigation | 8 Jul 2025 |
| 9 May 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | Standard survey | 8 Jul 2025 |
| 9 May 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 8 Jul 2025 |
| 9 May 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 9 Jul 2025 |
| 9 May 2025 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 9 Jul 2025 |
| 9 May 2025 | F0836 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | D | Standard survey | 11 Jul 2025 |
| 9 May 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 8 Jul 2025 |
| 9 May 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 8 Jul 2025 |
| 9 May 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Complaint investigation | 8 Aug 2025 |
| 9 May 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 8 Aug 2025 |
| 9 May 2025 | F0923 | Have enough outside ventilation via a window or mechanical ventilation, or both. | D | Standard survey | 8 Aug 2025 |
| 9 May 2025 | F0924 | Put firmly secured handrails on each side of hallways. | E | Standard survey | 11 Jul 2025 |
| 9 May 2025 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Complaint investigation | 11 Jul 2025 |
| 10 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 19 Mar 2025 |
| 14 Aug 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 29 Oct 2024 |
Survey cycle 3: 20 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 5 Jul 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 13 Aug 2024 |
| 5 Jul 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 4 Aug 2024 |
| 5 Jul 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 4 Aug 2024 |
| 25 Mar 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 6 Jun 2024 |
| 25 Mar 2024 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 6 Jun 2024 |
| 25 Mar 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 6 Jun 2024 |
| 7 Dec 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 25 Jan 2024 |
| 7 Dec 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 25 Jan 2024 |
| 7 Dec 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 25 Jan 2024 |
| 7 Dec 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 25 Jan 2024 |
| 7 Dec 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 25 Jan 2024 |
| 20 Apr 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 19 Jun 2023 |
| 20 Apr 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 19 Jun 2023 |
| 20 Apr 2023 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 19 Jun 2023 |
| 20 Apr 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 19 Jun 2023 |
| 20 Apr 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 19 Jun 2023 |
| 20 Apr 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 19 Jun 2023 |
| 20 Apr 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 19 Jun 2023 |
| 20 Apr 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 19 Jun 2023 |
| 20 Apr 2023 | F0814 | Dispose of garbage and refuse properly. | E | Standard survey | 19 Jun 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 9 Mar 2026 | Fine | $82,635 | |
| 9 May 2025 | Fine | $162,434 | |
| 5 Jul 2024 | Fine | $24,505 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | New York median | New York average (CMS) |
|---|---|---|---|
| All nurse staff | 2.96 | 3.50 | 3.62 |
| Registered nurses (RN) | 0.42 | 0.60 | 0.71 |
| Licensed practical nurses (LPN) | 0.96 | 0.76 | |
| Nurse aides | 1.58 | 2.15 | |
| All nurse staff, weekends | 2.46 | 3.10 | 3.18 |
- Nurse staff turnover in a year
- 57.4%
- Nurse staff turnover, New York median
- 38.4%
- RN turnover in a year
- 57.9%
- Administrators who left in a year
- 2
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | New York median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 13.8% | 13.2% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.6% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.3% | 0.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.9% | 2.7% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.5% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 8.2% | 11.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.9% | 6.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 28.0% | 12.4% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Troy Diamond Operations LLC
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Bsdsnf LLC | 5% or greater direct ownership interest | 100% | 11 Apr 2019 |
The site shows organisations only. It does not show the names of persons.
Other homes in Rensselaer County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Eddy Memorial Geriatric Center | Troy | 4 of 5 | 9 | $0 | 9 Aug 2024 | |
| Eddy Heritage House Nursing and Rehabilitation CtrSpecial Focus candidate | Troy | 1 of 5 | 18 | $0 | 27 Feb 2024 | |
| Troy Center for Rehabilitation and Nursing | Troy | 2 of 5 | 12 | $0 | 12 Feb 2024 | |
| Van Rensselaer Manor | Troy | 1 of 5 | 14 | $21,645 | 1 Apr 2026 | |
| Rosewood Rehabilitation and Nursing CenterSpecial Focus candidate | Rensselaer | 1 of 5 | 31 | $219,130 | 25 Feb 2026 | |
| Evergreen Commons Rehabilitation and Nursing Ctr | East Greenbush | 2 of 5 | 11 | $0 | 11 Jan 2024 | |
| The Center for Nursing and Rehab at Hoosick Falls | Hoosick Falls | 3 of 5 | 8 | $0 | 8 Oct 2024 | |
| Riverside Center for Rehabilitation and Nursing | Castleton on Hudson | 2 of 5 | 10 | $0 | 14 Apr 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Troy Victorian Rehabilitation & Nursing Care Cntr (CCN 335377). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/troy-victorian-rehabilitation-nursing-care-cntr-troy-ny-335377/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Troy Victorian Rehabilitation & Nursing Care Cntr last inspected?
- The latest inspection with a citation in the CMS record was on 18 May 2026. It was a standard survey and a complaint investigation. It gave 16 citations. The standard survey before the last one was on 9 May 2025.
- Who operates Troy Victorian Rehabilitation & Nursing Care Cntr?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists no chain for the home. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- What does the Special Focus status mean for Troy Victorian Rehabilitation & Nursing Care Cntr?
- CMS lists the home as a Special Focus Facility candidate. The state selects its next Special Focus Facility from the candidates. CMS lists 3 homes in New York as Special Focus Facilities and 15 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.