Elder Care Record

Connecticut › Lower Ct River Vly County › Durham

Twin Maples Healthcare, Inc

809 New Haven Road #R, Durham, CT 06422

CCN 075431 · For-profit, corporation · 44 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Twin Maples Healthcare, Inc, in Durham, Connecticut, is certified for 44 beds under for-profit, corporation ownership.

CMS gives it 3 of 5 stars overall, equal to the Connecticut median; the health inspection rating is 3, staffing 4 and quality measures 3.

Inspectors recorded 27 health deficiencies across the three most recent survey cycles (10, 14, 3 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 61.4 per 100 beds, more than the state median of 29.2.

CMS lists 1 penalty in the period covered: fines totalling $25K.

Reported nurse staffing is 3.2 hours per resident per day (0.8 RN), close to the Connecticut median of 3.7; nursing staff turnover is 35.3%.

27health deficiencies, 3 survey cycles1 at actual harm or worse
$25Kfines listed by CMS1 penalty in period
3.2nurse hours per resident per daystate median 3.7
98%occupancy (residents ÷ beds)43 residents a day

Compared with county, state and nation

MeasureThis facilityLower Ct River Vly Co. medianConnecticut medianUS average
Overall star rating3333.0
Health citations, 3 cycles27363528.7
Citations per 100 beds61.440.829.226.8
Total nurse hours per resident day3.23.63.73.9
RN hours per resident day0.80.70.60.7
Nursing staff turnover35.3%38.5%35.9%45.8%
Fines listed$24,928$10,358$8,021—

County and state figures are medians across facilities (17 in the county, 191 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)10
Cycle 214
Cycle 33

Dark bar: this facility. Grey bar: Connecticut average per facility for the same cycle, as published by CMS. Standard health survey dates: 22 May 2025, 22 Jun 2023.

Severity mix: G ×1 D ×22 E ×3 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
19 Feb 2026F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint investigation18 Mar 2026
9 Oct 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation5 Dec 2025
9 Oct 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation21 Oct 2025
3 Jul 2025F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.DComplaint investigation16 Jul 2025
22 May 2025F0730Observe each nurse aide's job performance and give regular training.EStandard survey9 Jun 2025
22 May 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation9 Jun 2025
22 May 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey9 Jun 2025
22 May 2025F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.DStandard survey9 Jun 2025
22 May 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard survey9 Jun 2025
22 May 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey9 Jun 2025
22 May 2025F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey9 Jun 2025
12 Nov 2024F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.EComplaint investigation3 Dec 2024
13 Aug 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation30 Sep 2024
2 Feb 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation20 Feb 2024
2 Feb 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation20 Feb 2024
22 Jun 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey9 Aug 2023
22 Jun 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey9 Aug 2023
22 Jun 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey8 Aug 2023
22 Jun 2023F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard survey9 Aug 2023
22 Jun 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey9 Aug 2023
22 Jun 2023F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey9 Aug 2023
22 Jun 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey9 Aug 2023
22 Jun 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey9 Aug 2023
22 Jun 2023F0791Provide or obtain dental services for each resident.DStandard survey9 Aug 2023
22 Jun 2023F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.DStandard survey9 Aug 2023
22 Jun 2023F0922Have enough backup water supply for essential areas of the nursing home.CStandard survey9 Aug 2023
14 Jul 2021F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey30 Jul 2021

Penalties

DateTypeAmountDetail
9 Oct 2025Fine$24,928

Staffing

Total nursing3.18 h
Nurse aides1.97 h
LPN0.41 h
RN0.8 h
Weekend total2.77 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Connecticut average. Turnover: nursing staff 35.3%, RNs 33.3%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityConnecticut medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay12.7%17.6%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay3.6%0.5%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.6%1.2%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay9.1%3.1%2.8%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay15.4%15.3%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.0%3.8%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay21.9%17.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Twin Maples Health Care Facility.

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Lower Ct River Vly County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Chestelm Health and Rehabilitation CenterMoodus765551317.1—13 Aug 2025
Essex Meadows Health CenterEssex455451737.8—21 Nov 2025
Portland Care & Rehab Centre, IncPortland655441116.9$10K10 Mar 2026
Complete Care At MeridenMeriden1154324135.7$9K17 Feb 2026
Apple Rehab MiddletownMiddletown703245781.4—10 Jun 2026
Apple Rehab SaybrookOld Saybrook1203334940.8—7 Jan 2026
Gladeview Health Care CenterOld Saybrook1323344030.3—20 Nov 2025
Silver Springs Care Centerabuse iconMeriden1583223622.8$24K30 Apr 2026

All 17 facilities in Lower Ct River Vly County

Questions and answers

How many deficiencies has Twin Maples Healthcare, Inc been cited for?

27 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Connecticut median is 35 per facility.

Has Twin Maples Healthcare, Inc been fined?

Yes. CMS lists fines totalling $25K in the period covered.

How does staffing at Twin Maples Healthcare, Inc compare?

Reported total nurse staffing is 3.2 hours per resident per day against a Connecticut median of 3.7 and a national average of 3.9.

Who operates Twin Maples Healthcare, Inc?

Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.

When was Twin Maples Healthcare, Inc last inspected?

The most recent survey or investigation in the CMS record is dated 19 Feb 2026; the most recent standard health survey was 22 May 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.