Connecticut › Lower Ct River Vly County › Meriden
Complete Care At Meriden
845 Paddock Ave, Meriden, CT 06450
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Complete Care At Meriden, in Meriden, Connecticut, is certified for 115 beds under for-profit, corporation ownership and belongs to the Complete Care chain.
CMS gives it 4 of 5 stars overall, above the Connecticut median of 3; the health inspection rating is 3, staffing 2 and quality measures 5.
Inspectors recorded 41 health deficiencies across the three most recent survey cycles (10, 15, 16 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 35.7 per 100 beds, about the same as the state median of 29.2.
CMS lists 1 penalty in the period covered: fines totalling $9K.
Reported nurse staffing is 3.3 hours per resident per day (0.7 RN), close to the Connecticut median of 3.7; nursing staff turnover is 31.6%.
Compared with county, state and nation
| Measure | This facility | Lower Ct River Vly Co. median | Connecticut median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 41 | 36 | 35 | 28.7 |
| Citations per 100 beds | 35.7 | 40.8 | 29.2 | 26.8 |
| Total nurse hours per resident day | 3.3 | 3.6 | 3.7 | 3.9 |
| RN hours per resident day | 0.7 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 31.6% | 38.5% | 35.9% | 45.8% |
| Fines listed | $8,827 | $10,358 | $8,021 | — |
County and state figures are medians across facilities (17 in the county, 191 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Connecticut average per facility for the same cycle, as published by CMS. Standard health survey dates: 17 Feb 2026, 4 Apr 2024.
Severity mix: J ×1 D ×28 E ×8 F ×1 B ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 17 Feb 2026 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 24 Mar 2026 |
| 17 Feb 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 24 Mar 2026 |
| 17 Feb 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 24 Mar 2026 |
| 17 Feb 2026 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 24 Mar 2026 |
| 17 Feb 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 24 Mar 2026 |
| 17 Feb 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 24 Mar 2026 |
| 17 Feb 2026 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 24 Mar 2026 |
| 17 Feb 2026 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 24 Mar 2026 |
| 17 Feb 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 24 Mar 2026 |
| 17 Feb 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 24 Mar 2026 |
| 8 Apr 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 21 May 2025 |
| 4 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 10 Sep 2024 |
| 4 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 15 Nov 2024 |
| 4 Apr 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 30 May 2024 |
| 4 Apr 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Standard survey | 30 May 2024 |
| 4 Apr 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 30 May 2024 |
| 4 Apr 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 30 May 2024 |
| 4 Apr 2024 | F0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Standard survey | 30 May 2024 |
| 4 Apr 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 30 May 2024 |
| 4 Apr 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 30 May 2024 |
| 4 Apr 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 30 May 2024 |
| 4 Apr 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 30 May 2024 |
| 4 Apr 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Complaint investigation | 30 May 2024 |
| 4 Apr 2024 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | B | Standard survey | 30 May 2024 |
| 4 Apr 2024 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | B | Standard survey | 30 May 2024 |
| 4 Apr 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 30 May 2024 |
| 4 Apr 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 30 May 2024 |
| 4 Apr 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 30 May 2024 |
| 22 Feb 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 22 Mar 2024 |
| 17 Nov 2021 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 29 Dec 2021 |
| 17 Nov 2021 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 29 Dec 2021 |
| 17 Nov 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 29 Dec 2021 |
| 17 Nov 2021 | F0791 | Provide or obtain dental services for each resident. | E | Standard survey | 29 Dec 2021 |
| 17 Nov 2021 | F0825 | Provide or get specialized rehabilitative services as required for a resident. | E | Standard survey | 29 Dec 2021 |
| 17 Nov 2021 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 29 Dec 2021 |
| 17 Nov 2021 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 29 Dec 2021 |
| 17 Nov 2021 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 29 Dec 2021 |
| 17 Nov 2021 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 29 Dec 2021 |
| 17 Nov 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 29 Dec 2021 |
| 17 Nov 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 29 Dec 2021 |
| 17 Nov 2021 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 29 Dec 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 4 Oct 2024 | Fine | $8,827 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Connecticut average. Turnover: nursing staff 31.6%, RNs 38.1%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Connecticut median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 21.8% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.9% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.8% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 18.1% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.4% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 25.1% | 17.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Complete Care At Meriden Llc. Chain: Complete Care (85 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Pc Ct Opcos LLC | 5% or greater direct ownership interest | 100% | 09/01/2021 |
| Pc Wta Opco Holdco LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 09/01/2021 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Lower Ct River Vly County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Chestelm Health and Rehabilitation Center | Moodus | 76 | 5 | 5 | 5 | 13 | 17.1 | — | 13 Aug 2025 |
| Essex Meadows Health Center | Essex | 45 | 5 | 4 | 5 | 17 | 37.8 | — | 21 Nov 2025 |
| Portland Care & Rehab Centre, Inc | Portland | 65 | 5 | 4 | 4 | 11 | 16.9 | $10K | 10 Mar 2026 |
| Apple Rehab Middletown | Middletown | 70 | 3 | 2 | 4 | 57 | 81.4 | — | 10 Jun 2026 |
| Apple Rehab Saybrook | Old Saybrook | 120 | 3 | 3 | 3 | 49 | 40.8 | — | 7 Jan 2026 |
| Gladeview Health Care Center | Old Saybrook | 132 | 3 | 3 | 4 | 40 | 30.3 | — | 20 Nov 2025 |
| Silver Springs Care Centerabuse icon | Meriden | 158 | 3 | 2 | 2 | 36 | 22.8 | $24K | 30 Apr 2026 |
| Twin Maples Healthcare, Inc | Durham | 44 | 3 | 3 | 4 | 27 | 61.4 | $25K | 19 Feb 2026 |
All 17 facilities in Lower Ct River Vly County
Questions and answers
How many deficiencies has Complete Care At Meriden been cited for?
41 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Connecticut median is 35 per facility.
Has Complete Care At Meriden been fined?
Yes. CMS lists fines totalling $9K in the period covered.
How does staffing at Complete Care At Meriden compare?
Reported total nurse staffing is 3.3 hours per resident per day against a Connecticut median of 3.7 and a national average of 3.9.
Who operates Complete Care At Meriden?
It is part of the Complete Care chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Pc Ct Opcos LLC and Pc Wta Opco Holdco LLC. Individual owners and managers are not listed on this site.
When was Complete Care At Meriden last inspected?
The most recent survey or investigation in the CMS record is dated 17 Feb 2026; the most recent standard health survey was 17 Feb 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.