West Virginia › Kanawha County › South Charleston
Valley Center
1000 Lincoln Drive, South Charleston, WV 25309
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 130 beds, Valley Center serves South Charleston in Kanawha County, West Virginia and has taken Medicare and Medicaid residents since 1999.
CMS gives it 2 of 5 stars overall, below the West Virginia median of 3; the health inspection rating is 2, staffing 2 and quality measures 4.
Inspectors recorded 47 health deficiencies across the three most recent survey cycles (24, 8, 15 by cycle, most recent first), none at the actual-harm level. That is 36.2 per 100 beds, fewer than the state median of 47.3.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.2 hours per resident per day (0.8 RN), close to the West Virginia median of 3.5; nursing staff turnover is 42.3%.
Compared with county, state and nation
| Measure | This facility | Kanawha Co. median | West Virginia median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 47 | 56 | 38 | 28.7 |
| Citations per 100 beds | 36.2 | 77.5 | 47.3 | 26.8 |
| Total nurse hours per resident day | 3.2 | 3.5 | 3.5 | 3.9 |
| RN hours per resident day | 0.8 | 0.7 | 0.7 | 0.7 |
| Nursing staff turnover | 42.3% | 51.4% | 43.2% | 45.8% |
| Fines listed | $0 | $12,831 | $8,021 | — |
County and state figures are medians across facilities (11 in the county, 123 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: West Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 Apr 2026, 9 Oct 2024.
Severity mix: D ×34 E ×12 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 8 Apr 2026 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 18 Jun 2026 |
| 8 Apr 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 18 Jun 2026 |
| 8 Apr 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Complaint investigation | 7 May 2026 |
| 8 Apr 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 18 Jun 2026 |
| 8 Apr 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 7 May 2026 |
| 8 Apr 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 7 May 2026 |
| 8 Apr 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 18 Jun 2026 |
| 8 Apr 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 18 Jun 2026 |
| 8 Apr 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 18 Jun 2026 |
| 8 Apr 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 18 Jun 2026 |
| 8 Apr 2026 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 7 May 2026 |
| 8 Apr 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 18 Jun 2026 |
| 8 Apr 2026 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 7 May 2026 |
| 8 Apr 2026 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 7 May 2026 |
| 8 Apr 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 7 May 2026 |
| 8 Apr 2026 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 7 May 2026 |
| 8 Apr 2026 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 18 Jun 2026 |
| 8 Apr 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 7 May 2026 |
| 8 Apr 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 7 May 2026 |
| 8 Apr 2026 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 7 May 2026 |
| 8 Apr 2026 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 18 Jun 2026 |
| 8 Apr 2026 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 7 May 2026 |
| 8 Apr 2026 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D | Standard survey | 7 May 2026 |
| 8 Apr 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 18 Jun 2026 |
| 14 May 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 10 Jun 2025 |
| 9 Oct 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 31 Oct 2024 |
| 9 Oct 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 31 Oct 2024 |
| 9 Oct 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 31 Oct 2024 |
| 9 Oct 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 31 Oct 2024 |
| 9 Oct 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 31 Oct 2024 |
| 9 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 31 Oct 2024 |
| 27 Sep 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 2 Oct 2024 |
| 16 Apr 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 16 May 2024 |
| 16 Apr 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 16 May 2024 |
| 16 Apr 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 16 May 2024 |
| 16 Apr 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 16 May 2024 |
| 16 Apr 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 16 May 2024 |
| 16 Apr 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 16 May 2024 |
| 16 Apr 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 16 May 2024 |
| 16 Apr 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 16 May 2024 |
| 16 Apr 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 16 May 2024 |
| 16 Apr 2024 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | D | Standard survey | 16 May 2024 |
| 16 Apr 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 16 May 2024 |
| 27 Sep 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 27 Oct 2023 |
| 27 Sep 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 26 Oct 2023 |
| 27 Sep 2023 | F0679 | Provide activities to meet all resident's needs. | D | Complaint investigation | 26 Oct 2023 |
| 27 Sep 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 26 Oct 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the West Virginia average. Turnover: nursing staff 42.3%, RNs 39.1%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | West Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 7.1% | 14.2% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.6% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.8% | 4.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.9% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 10.4% | 15.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 9.0% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 8.1% | 10.9% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: 1000 Lincoln Drive Operations Llc. Chain: Genesis Healthcare (184 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Genesis Operations V LLC | 5% or greater direct ownership interest | 100% | 02/02/2015 |
| Fc-Gen Operations Investment LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Gen Operations I LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Healthcare Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Healthcare LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Ghc Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Sun Healthcare Group Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 11/15/2022 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Kanawha County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Thomas Hospitals Skilled Nursing Unit | Charleston | 29 | 5 | 5 | 5 | 14 | 48.3 | — | 31 Jul 2025 |
| Arthur B Hodges Center, The | Charleston | 20 | 4 | 5 | 5 | 16 | 80.0 | — | 4 Jun 2025 |
| Charleston Healthcare Center | Charleston | 150 | 3 | 2 | 3 | 71 | 47.3 | $13K | 2 Apr 2026 |
| Complete Care At Oak Ridge LLC | Charleston | 74 | 3 | 3 | 2 | 37 | 50.0 | $16K | 5 Jun 2025 |
| Meadowbrook Acres | Charleston | 60 | 3 | 3 | 3 | 56 | 93.3 | — | 6 Nov 2025 |
| Riverside Valley of Journey | Saint Albans | 90 | 3 | 3 | 2 | 40 | 44.4 | — | 18 Dec 2025 |
| Dunbar Center | Dunbar | 120 | 2 | 1 | 1 | 93 | 77.5 | $59K | 2 Jul 2026 |
| Glasgow Hills of Journey | Glasgow | 112 | 2 | 1 | 1 | 94 | 83.9 | $72K | 12 May 2026 |
All 11 facilities in Kanawha County
Questions and answers
How many deficiencies has Valley Center been cited for?
47 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The West Virginia median is 38 per facility.
Has Valley Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Valley Center compare?
Reported total nurse staffing is 3.2 hours per resident per day against a West Virginia median of 3.5 and a national average of 3.9.
Who operates Valley Center?
It is part of the Genesis Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Genesis Operations V LLC, Fc-Gen Operations Investment LLC and Gen Operations I LLC. Individual owners and managers are not listed on this site.
When was Valley Center last inspected?
The most recent survey or investigation in the CMS record is dated 8 Apr 2026; the most recent standard health survey was 8 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.