Charleston Healthcare CenterCMS ratings, inspections and fines
- Address
- 3819 Chesterfield Avenue, Charleston, WV 25304
- CCN
- 515089
- Ownership type
- For-profit, corporation
- Certified beds
- 150
- Chain
- Communicare Health
- Residents per day
- 148
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Charleston Healthcare Center an overall rating of 3 of 5 stars. The last standard survey was on 2 Apr 2026. The latest survey cycle has 14 health citations. The median for nursing homes in West Virginia is 10. CMS lists 1 fine of $12,831 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in West Virginia (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Kanawha County median | West Virginia median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 5 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 11 homes in the county, 123 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | West Virginia median |
|---|---|---|---|
| Cycle 1 (latest) | 2 Apr 2026 | 14 | 10 |
| Cycle 2 | 30 Oct 2024 | 15 | 14 |
| Cycle 3 | No date | 42 | 13 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 14 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 2 Apr 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 21 Apr 2026 |
| 2 Apr 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 21 Apr 2026 |
| 2 Apr 2026 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 21 Apr 2026 |
| 2 Apr 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 21 Apr 2026 |
| 2 Apr 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 21 Apr 2026 |
| 2 Apr 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 21 Apr 2026 |
| 14 Nov 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 3 Dec 2025 |
| 16 Oct 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 26 Nov 2025 |
| 16 Oct 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 26 Nov 2025 |
| 16 Oct 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 26 Nov 2025 |
| 16 Oct 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | 26 Nov 2025 |
| 16 Oct 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 26 Nov 2025 |
| 16 Oct 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Complaint investigation | 26 Nov 2025 |
| 16 Oct 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 26 Nov 2025 |
Survey cycle 2: 15 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 30 Oct 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 20 Nov 2024 |
| 30 Oct 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 20 Nov 2024 |
| 30 Oct 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 20 Nov 2024 |
| 30 Oct 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 20 Nov 2024 |
| 30 Oct 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 20 Nov 2024 |
| 30 Oct 2024 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Standard survey | 30 Sep 2024 |
| 30 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 30 Sep 2024 |
| 30 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 20 Nov 2024 |
| 30 Oct 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 20 Nov 2024 |
| 30 Oct 2024 | F0791 | Provide or obtain dental services for each resident. | D | Complaint investigation | 20 Nov 2024 |
| 30 Oct 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Complaint investigation | 20 Nov 2024 |
| 30 Oct 2024 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Complaint investigation | 30 Dec 2024 |
| 30 Oct 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 20 Nov 2024 |
| 30 Oct 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 20 Nov 2024 |
| 30 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 20 Nov 2024 |
Survey cycle 3: 42 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 8 May 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 23 May 2024 |
| 8 May 2024 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | E | Complaint investigation | 23 May 2024 |
| 24 Jan 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 14 Feb 2024 |
| 24 Jan 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 14 Feb 2024 |
| 24 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 14 Feb 2024 |
| 24 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 14 Feb 2024 |
| 24 Jan 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Complaint investigation | 14 Feb 2024 |
| 24 Jan 2024 | F0732 | Post nurse staffing information every day. | F | Complaint investigation | 14 Feb 2024 |
| 24 Jan 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 14 Feb 2024 |
| 24 Jan 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 14 Feb 2024 |
| 24 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 14 Feb 2024 |
| 24 Jan 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Complaint investigation | 14 Feb 2024 |
| 7 Nov 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 28 Dec 2023 |
| 7 Nov 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 28 Dec 2023 |
| 7 Nov 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 28 Dec 2023 |
| 7 Nov 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 28 Dec 2023 |
| 7 Nov 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 28 Dec 2023 |
| 7 Nov 2023 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Complaint investigation | 28 Dec 2023 |
| 7 Nov 2023 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | D | Complaint investigation | 28 Dec 2023 |
| 7 Sep 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 13 Oct 2023 |
| 7 Sep 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 13 Oct 2023 |
| 7 Sep 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 13 Oct 2023 |
| 7 Sep 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 13 Oct 2023 |
| 7 Sep 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 13 Oct 2023 |
| 7 Sep 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 13 Oct 2023 |
| 7 Sep 2023 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | D | Complaint investigation | 13 Oct 2023 |
| 7 Sep 2023 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F | Complaint investigation | 13 Oct 2023 |
| 7 Sep 2023 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Complaint investigation | 13 Oct 2023 |
| 16 Nov 2022 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 10 Jan 2023 |
| 16 Nov 2022 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 10 Jan 2023 |
| 16 Nov 2022 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 10 Jan 2023 |
| 16 Nov 2022 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 10 Jan 2023 |
| 16 Nov 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 10 Jan 2023 |
| 16 Nov 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 10 Jan 2023 |
| 16 Nov 2022 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 10 Jan 2023 |
| 16 Nov 2022 | F0687 | Provide appropriate foot care. | D | Standard survey | 10 Jan 2023 |
| 16 Nov 2022 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 10 Jan 2023 |
| 16 Nov 2022 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 10 Jan 2023 |
| 16 Nov 2022 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 10 Jan 2023 |
| 16 Nov 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 10 Jan 2023 |
| 16 Nov 2022 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 10 Jan 2023 |
| 16 Nov 2022 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 10 Jan 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 30 Oct 2024 | Fine | $12,831 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | West Virginia median | West Virginia average (CMS) |
|---|---|---|---|
| All nurse staff | 4.12 | 3.50 | 3.66 |
| Registered nurses (RN) | 0.68 | 0.70 | 0.73 |
| Licensed practical nurses (LPN) | 1.38 | 0.90 | |
| Nurse aides | 2.05 | 2.04 | |
| All nurse staff, weekends | 3.26 | 3.00 | 3.17 |
- Nurse staff turnover in a year
- 38.9%
- Nurse staff turnover, West Virginia median
- 43.2%
- RN turnover in a year
- 35.0%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | West Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 9.2% | 14.2% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.5% | 1.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.6% | 4.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.7% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 15.8% | 15.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.4% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 8.2% | 10.9% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Chesterfield Leasing Co., LLC
- Chain
- Communicare Health (110 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Chesterfield Mgt Co, LLC | Operational/managerial control | 1 Jul 2022 | |
| Chesterfield Mgt Co, LLC | Adp of the snf | 14 Apr 2025 |
The site shows organisations only. It does not show the names of persons.
Other homes in Kanawha County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Complete Care at Oak Ridge LLC | Charleston | 3 of 5 | 10 | $16,039 | 5 Jun 2025 | |
| Thomas Hospitals Skilled Nursing Unit | Charleston | 5 of 5 | 4 | $0 | 31 Jul 2025 | |
| Meadowbrook Acres | Charleston | 3 of 5 | 16 | $0 | 14 Apr 2025 | |
| Arthur B Hodges Center, The | Charleston | 4 of 5 | 5 | $0 | 4 Jun 2025 | |
| Marmet Center | Marmet | 1 of 5 | 15 | $72,205 | 22 Apr 2026 | |
| Dunbar Center | Dunbar | 2 of 5 | 33 | $58,899 | 3 Apr 2025 | |
| Valley Center | South Charleston | 2 of 5 | 24 | $0 | 8 Apr 2026 | |
| Riverside Valley of Journey | Saint Albans | 3 of 5 | 12 | $0 | 8 Jul 2025 | |
| Glasgow Hills of Journey | Glasgow | 2 of 5 | 16 | $72,444 | 30 Jun 2025 | |
| Cedar Ridge CenterSpecial Focus Facility | Sissonville | Not rated | 24 | $149,858 | 24 Feb 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- West Virginia Office of Health Facility Licensure and Certification: report a complaintThe complaint page of the State Survey Agency for West Virginia, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Charleston Healthcare Center (CCN 515089). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/charleston-healthcare-center-charleston-wv-515089/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Charleston Healthcare Center last inspected?
- The latest inspection with a citation in the CMS record was on 2 Apr 2026. It was a standard survey. It gave 6 citations. The standard survey before the last one was on 30 Oct 2024.
- Who operates Charleston Healthcare Center?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Communicare Health. The CMS ownership file names Chesterfield Mgt Co, LLC for operational or managerial control. This site does not show the names of persons.
- Is Charleston Healthcare Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in West Virginia as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.