Elder Care Record

California › Los Angeles County › Covina

The Rowland

330 W. Rowland Street, Covina, CA 91723

CCN 056117 · For-profit, corporation · 126 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

The Rowland is a For-profit, corporation nursing home in Covina, California, certified for 126 beds and caring for about 111 residents a day.

CMS gives it 1 of 5 stars overall, below the California median of 3; the health inspection rating is 1, staffing 3 and quality measures 4.

Inspectors recorded 69 health deficiencies across the three most recent survey cycles (21, 21, 27 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 54.8 per 100 beds, about the same as the state median of 51.1.

CMS lists 1 penalty in the period covered: fines totalling $30K.

Reported nurse staffing is 3.6 hours per resident per day (0.3 RN), close to the California median of 4.2; nursing staff turnover is 14.0%.

69health deficiencies, 3 survey cycles2 at actual harm or worse
$30Kfines listed by CMS1 penalty in period
3.6nurse hours per resident per daystate median 4.2
88%occupancy (residents ÷ beds)111 residents a day

Compared with county, state and nation

MeasureThis facilityLos Angeles Co. medianCalifornia medianUS average
Overall star rating1233.0
Health citations, 3 cycles69614428.7
Citations per 100 beds54.869.151.126.8
Total nurse hours per resident day3.64.34.23.9
RN hours per resident day0.30.40.50.7
Nursing staff turnover14.0%34.4%36.4%45.8%
Fines listed$30,421$12,831$0—

County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)21
Cycle 221
Cycle 327

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 May 2025, 10 Jun 2024.

Severity mix: K ×2 D ×40 E ×25 F ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
23 Apr 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation27 Apr 2026
23 Apr 2026F0695Provide safe and appropriate respiratory care for a resident when needed.EComplaint investigation27 Apr 2026
23 Apr 2026F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EComplaint investigation27 Apr 2026
23 Apr 2026F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.EComplaint investigation27 Apr 2026
23 Apr 2026F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DComplaint investigation24 Apr 2026
16 May 2025F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.EStandard survey19 May 2025
16 May 2025F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey23 May 2025
16 May 2025F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.EStandard survey19 May 2025
16 May 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey17 May 2025
16 May 2025F0759Ensure medication error rates are not 5 percent or greater.EStandard survey17 May 2025
16 May 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey17 May 2025
16 May 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey9 Jun 2025
16 May 2025F0880Provide and implement an infection prevention and control program.EStandard survey16 May 2025
16 May 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey4 Jun 2025
16 May 2025F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey20 May 2025
16 May 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey6 Jun 2025
16 May 2025F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard survey7 Jun 2025
16 May 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey23 May 2025
16 May 2025F0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.DStandard survey23 May 2025
16 May 2025F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey29 May 2025
16 May 2025F0881Implement a program that monitors antibiotic use.DStandard survey23 May 2025
18 Oct 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation30 Oct 2024
10 Jun 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.KStandard survey10 Jun 2024
10 Jun 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.KStandard survey3 Jul 2024
10 Jun 2024F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.EStandard survey8 Jul 2024
10 Jun 2024F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.EStandard survey12 Jun 2024
10 Jun 2024F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey14 Jun 2024
10 Jun 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.EStandard survey14 Jun 2024
10 Jun 2024F0732Post nurse staffing information every day.EStandard survey11 Jun 2024
10 Jun 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey10 Jul 2024
10 Jun 2024F0880Provide and implement an infection prevention and control program.EStandard survey8 Jul 2024
10 Jun 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey17 Jun 2024
10 Jun 2024F0583Keep residents' personal and medical records private and confidential.DStandard survey18 Jun 2024
10 Jun 2024F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey3 Jul 2024
10 Jun 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey11 Jun 2024
10 Jun 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey3 Jul 2024
10 Jun 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey3 Jul 2024
10 Jun 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey3 Jul 2024
10 Jun 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey11 Jun 2024
10 Jun 2024F0692Provide enough food/fluids to maintain a resident's health.DStandard survey10 Jun 2024
10 Jun 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey14 Jun 2024
10 Jun 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey3 Jul 2024
5 Sep 2023F0880Provide and implement an infection prevention and control program.EComplaint investigation6 Sep 2023
11 Jun 2021F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.FStandard survey23 Jul 2021
11 Jun 2021F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey23 Jul 2021
11 Jun 2021F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.EStandard survey23 Jul 2021
11 Jun 2021F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard survey23 Jul 2021
11 Jun 2021F0814Dispose of garbage and refuse properly.EStandard survey23 Jul 2021
11 Jun 2021F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.EStandard survey23 Jul 2021
11 Jun 2021F0880Provide and implement an infection prevention and control program.EStandard survey23 Jul 2021
11 Jun 2021F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey23 Jul 2021
11 Jun 2021F0606Not hire anyone with a finding of abuse, neglect, exploitation, or theft.DStandard survey23 Jul 2021
11 Jun 2021F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey23 Jul 2021
11 Jun 2021F0679Provide activities to meet all resident's needs.DStandard survey23 Jul 2021
11 Jun 2021F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey23 Jul 2021
11 Jun 2021F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey23 Jul 2021
11 Jun 2021F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey23 Jul 2021
11 Jun 2021F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey23 Jul 2021
11 Jun 2021F0692Provide enough food/fluids to maintain a resident's health.DStandard survey23 Jul 2021
11 Jun 2021F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey23 Jul 2021
11 Jun 2021F0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.DStandard survey23 Jul 2021
11 Jun 2021F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey23 Jul 2021
11 Jun 2021F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey23 Jul 2021
11 Jun 2021F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey23 Jul 2021
11 Jun 2021F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey23 Jul 2021
11 Jun 2021F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.DStandard survey23 Jul 2021
11 Jun 2021F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard survey23 Jul 2021
11 Jun 2021F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard survey23 Jul 2021
11 Jun 2021F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.DStandard survey23 Jul 2021

Penalties

DateTypeAmountDetail
10 Jun 2024Fine$30,421

Staffing

Total nursing3.6 h
Nurse aides2.36 h
LPN0.92 h
RN0.32 h
Weekend total3.19 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 14.0%, RNs 14.3%; — administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay8.9%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay4.1%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.6%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.9%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay8.8%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.2%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay7.4%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Rowland Convalescent Hospital Inc.

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Los Angeles County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Alcott Rehabilitation HospitalLos Angeles1215444234.7$9K23 Dec 2025
Alden Terrace Convalescent HospitalLos Angeles2105443516.7—20 Nov 2025
Angels Nursing Health CenterLos Angeles495443775.5$72K11 Jun 2026
Ararat Post AcuteGlendale2854530107.1$42K23 Jan 2026
Atherton Baptist HomeAlhambra1135442824.8—16 Jan 2026
Atlantic Memorial Healthcare CenterLong Beach1045542524.0—16 Jun 2026
Beachside Post AcuteTorrance1105443128.2—19 Dec 2025
Beacon Healthcare CenterWest Covina545433259.3—14 May 2026

All 369 facilities in Los Angeles County

Questions and answers

How many deficiencies has The Rowland been cited for?

69 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has The Rowland been fined?

Yes. CMS lists fines totalling $30K in the period covered.

How does staffing at The Rowland compare?

Reported total nurse staffing is 3.6 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates The Rowland?

Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.

When was The Rowland last inspected?

The most recent survey or investigation in the CMS record is dated 23 Apr 2026; the most recent standard health survey was 16 May 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.