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West Haven HealthcareCMS ratings, inspections and fines

Address
1495 West Cameron Ave., West Covina, CA 91790
CCN
056228
Ownership type
For-profit, limited liability company
Certified beds
99
Chain
Chain name not shown
Residents per day
77
CMS flags
None in the CMS record
CMS star ratings
Overall rating4 of 5
Health inspection rating3 of 5
Staffing rating3 of 5
Quality measure rating5 of 5
Care Compare record (Medicare.gov)

The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.

CMS gives West Haven Healthcare an overall rating of 4 of 5 stars. The last standard survey was on 16 Mar 2026. The latest survey cycle has 15 health citations. The median for nursing homes in California is 14. CMS lists no fines for this home in its penalties file.

Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.

Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .

Since the last CMS update

The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.

Ratings

CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.

CMS star ratings of West Haven Healthcare, with medians
Rating (1 to 5 stars)This homeLos Angeles County medianCalifornia medianUS average (CMS)
Overall rating42.03.03.0
Health inspection rating32.03.02.8
Staffing rating33.03.02.9
Quality measure rating54.04.03.6

A median is the middle value of the homes in the group: 369 homes in the county, 1,165 homes in the state. What the CMS star ratings measure

Citations by survey cycle

CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.

Health citations of West Haven Healthcare in the last three survey cycles
Survey cycleStandard surveyCitationsCalifornia median
Cycle 1 (latest)16 Mar 20261514
Cycle 224 Jan 20252014
Cycle 3No date2015

Health citations

The record of one deficiency in an inspection. One inspection can give many citations.

Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.

Scope and severity of the 55 citations. Select a cell to show only its rows.
SeverityIsolatedPatternWidespread
Immediate jeopardy to resident health or safetyJ0K0L0
Actual harm that is not immediate jeopardyG0H0I0
No actual harm, potential for more than minimal harmF0
No actual harm, potential for minimal harmA0C0

Survey cycle 1 (latest): 15 citations

Standard survey of this cycle: .

Health citations of West Haven Healthcare in survey cycle 1, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
5 May 2026F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint investigation20 May 2026
16 Mar 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey2 Apr 2026
16 Mar 2026F0552Ensure that residents are fully informed and understand their health status, care and treatments.EStandard survey29 Mar 2026
16 Mar 2026F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey17 Mar 2026
16 Mar 2026F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey25 Mar 2026
16 Mar 2026F0641Ensure each resident receives an accurate assessment.DStandard survey31 Mar 2026
16 Mar 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.EStandard survey30 Mar 2026
16 Mar 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey31 Mar 2026
16 Mar 2026F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey30 Mar 2026
16 Mar 2026F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey29 Mar 2026
16 Mar 2026F0732Post nurse staffing information every day.BStandard survey1 Apr 2026
16 Mar 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey1 Apr 2026
16 Mar 2026F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.DStandard survey1 Apr 2026
16 Mar 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey2 Apr 2026
16 Mar 2026F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.EStandard survey31 Mar 2026

Survey cycle 2: 20 citations

Standard survey of this cycle: .

Health citations of West Haven Healthcare in survey cycle 2, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
17 Jul 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint investigation1 Aug 2025
17 Jul 2025F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.EComplaint investigation1 Aug 2025
17 Jul 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation1 Aug 2025
14 Mar 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EComplaint investigation3 Apr 2025
14 Mar 2025F0880Provide and implement an infection prevention and control program.EComplaint investigation2 Apr 2025
24 Jan 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey17 Feb 2025
24 Jan 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey4 Feb 2025
24 Jan 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey13 Feb 2025
24 Jan 2025F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.EStandard survey13 Feb 2025
24 Jan 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey15 Feb 2025
24 Jan 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey13 Feb 2025
24 Jan 2025F0692Provide enough food/fluids to maintain a resident's health.DStandard survey17 Feb 2025
24 Jan 2025F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey12 Feb 2025
24 Jan 2025F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.DStandard survey10 Feb 2025
24 Jan 2025F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey14 Feb 2025
24 Jan 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey25 Jan 2025
24 Jan 2025F0848Provide a neutral and fair arbitration process and agree to arbitrator and venue.EStandard survey13 Feb 2025
24 Jan 2025F0880Provide and implement an infection prevention and control program.DStandard survey25 Jan 2025
24 Jan 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey12 Feb 2025
23 Dec 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation20 Jan 2025

Survey cycle 3: 20 citations

The CMS provider file has no standard survey date for this cycle.

Health citations of West Haven Healthcare in survey cycle 3, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
3 May 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation27 May 2024
12 Mar 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation29 Mar 2024
19 Jan 2024F0552Ensure that residents are fully informed and understand their health status, care and treatments.EStandard survey19 Feb 2024
19 Jan 2024F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey19 Feb 2024
19 Jan 2024F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey19 Feb 2024
19 Jan 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey19 Feb 2024
19 Jan 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard survey19 Feb 2024
19 Jan 2024F0641Ensure each resident receives an accurate assessment.BStandard survey19 Feb 2024
19 Jan 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey19 Feb 2024
19 Jan 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey19 Feb 2024
19 Jan 2024F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.EStandard survey19 Feb 2024
19 Jan 2024F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DStandard survey19 Feb 2024
19 Jan 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey19 Feb 2024
19 Jan 2024F0732Post nurse staffing information every day.DStandard survey19 Feb 2024
19 Jan 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey19 Feb 2024
19 Jan 2024F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DStandard survey19 Feb 2024
19 Jan 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard survey19 Feb 2024
19 Jan 2024F0848Provide a neutral and fair arbitration process and agree to arbitrator and venue.EStandard survey19 Feb 2024
19 Jan 2024F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DStandard survey19 Feb 2024
19 Jan 2024F0880Provide and implement an infection prevention and control program.DStandard survey19 Feb 2024

The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report

Penalties

A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.

CMS lists no fine and no payment denial for this home in its penalties file.

Staffing

Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.

Nurse staffing hours per resident per day at West Haven Healthcare
StaffThis homeCalifornia medianCalifornia average (CMS)
All nurse staff4.284.204.52
Registered nurses (RN)0.450.500.67
Licensed practical nurses (LPN)1.261.20
Nurse aides2.572.65
All nurse staff, weekends3.853.804.09
Nurse staff turnover in a year
36.5%
Nurse staff turnover, California median
36.4%
RN turnover in a year
57.1%
Administrators who left in a year
No data

Homes report the hours to CMS in the Payroll-Based Journal.

Quality measures

A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.

Quality measures of West Haven Healthcare, average of four quarters (2025Q2-2026Q1)
Measure (CMS text)ResidentsThis homeCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay10.1%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.3%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.9%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.0%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.9%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay6.9%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.0%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay10.1%9.1%13.4%

For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure

Ownership

An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.

Ownership type
For-profit, limited liability company
Legal business name
1495 Cameron Avenue, LLC
Chain
Chain name not shown
Organisations in the CMS ownership record of West Haven Healthcare
OrganisationRole in the CMS recordInterestSince
Miracle Mile Properties LPAdp of the snf1 Aug 2024
Mm2 Business Services, LLLPAdp of the snf8 Aug 2021

The site shows organisations only. It does not show the names of persons. CMS lists this home in a chain that has the name of a person, so the site shows no chain name and no chain page.

Other homes in Los Angeles County

The 12 nearest other nursing homes in Los Angeles County, California
Nursing homeCityOverall ratingCitations, latest cycleFinesLast standard survey
West Covina Medical Center D/P SNFWest Covina4 of 513$018 Dec 2025
West Covina Healthcare CenterWest Covina3 of 514$78,9785 Dec 2025
Clara Baldwin Stocker Home for WomenWest Covina3 of 517$030 Jan 2026
Victoria Care CenterBaldwin Park5 of 510$09 Apr 2026
Garden View Post Acute RehabilitationBaldwin Park4 of 519$027 Feb 2026
Beacon Healthcare CenterWest Covina5 of 58$015 Jan 2026
Coast Care Convalescent CenterBaldwin Park4 of 511$02 Jan 2026
Sierra View Care CenterBaldwin Park4 of 512$024 Apr 2026
The RowlandCovina1 of 521$30,42116 May 2025
Harvard Creek Post AcuteCovina5 of 515$013 Feb 2026
Covina Rehabilitation CenterCovina2 of 511$29,22818 Jun 2026
Emanate Health Inter-Community Hospital- D/P SNFCovina5 of 55$028 May 2026

All 369 nursing homes in Los Angeles County

Official channels

Cite this page

Centers for Medicare & Medicaid Services, Care Compare. Record of West Haven Healthcare (CCN 056228). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/west-haven-healthcare-west-covina-ca-056228/

Provenance

Licence
US government work, public domain
CMS processed the data on

A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.

Questions

When was West Haven Healthcare last inspected?
The latest inspection with a citation in the CMS record was on 5 May 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 24 Jan 2025.
Who operates West Haven Healthcare?
The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in a chain that has the name of a person. This site does not show that name. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
Is West Haven Healthcare a Special Focus Facility?
No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in California as Special Focus Facilities and 31 as candidates.
Where does the data on this page come from?
The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.