Victoria Gardens of FriscoCMS ratings, inspections and fines
- Address
- 10700 Rolater Dr., Frisco, TX 75035
- CCN
- 675811
- Ownership type
- For-profit, corporation
- Certified beds
- 118
- Chain
- Priority Management
- Residents per day
- 84
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Victoria Gardens of Frisco an overall rating of 4 of 5 stars. The last standard survey was on 29 May 2025. The latest survey cycle has 4 health citations. The median for nursing homes in Texas is 8. CMS lists 2 fines with a total of $23,546 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Collin County median | Texas median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 4 | 4.0 | 3.0 | 3.0 |
| Health inspection rating | 4 | 4.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 4 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 22 homes in the county, 1,177 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Texas median |
|---|---|---|---|
| Cycle 1 (latest) | 29 May 2025 | 4 | 8 |
| Cycle 2 | 18 Apr 2024 | 5 | 8 |
| Cycle 3 | No date | 6 | 8 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 4 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 14 Jan 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 5 Feb 2026 |
| 8 Dec 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Complaint investigation | 10 Dec 2025 |
| 29 May 2025 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Complaint investigation | 17 Mar 2025 |
| 29 May 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 18 Jun 2025 |
Survey cycle 2: 5 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 25 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 22 Feb 2025 |
| 23 Oct 2024 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | J | Complaint investigation | 9 Sep 2024 |
| 18 Apr 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 25 May 2024 |
| 18 Apr 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 25 May 2024 |
| 18 Apr 2024 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Standard survey | 25 May 2024 |
Survey cycle 3: 6 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 13 Jun 2024 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Complaint investigation | 8 Jul 2024 |
| 22 Mar 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Complaint investigation | 12 Apr 2024 |
| 16 Dec 2023 | F0687 | Provide appropriate foot care. | D | Complaint investigation | 29 Dec 2023 |
| 16 Dec 2023 | F0810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Complaint investigation | 29 Dec 2023 |
| 2 Mar 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 10 Mar 2023 |
| 2 Mar 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 10 Mar 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 25 Feb 2025 | Fine | $9,113 | |
| 23 Oct 2024 | Fine | $14,433 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Texas median | Texas average (CMS) |
|---|---|---|---|
| All nurse staff | 3.32 | 3.30 | 3.39 |
| Registered nurses (RN) | 0.41 | 0.40 | 0.43 |
| Licensed practical nurses (LPN) | 0.87 | 0.95 | |
| Nurse aides | 2.04 | 2.00 | |
| All nurse staff, weekends | 2.86 | 2.90 | 2.98 |
- Nurse staff turnover in a year
- 46.3%
- Nurse staff turnover, Texas median
- 52.1%
- RN turnover in a year
- 20.0%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Texas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 12.8% | 14.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.8% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.4% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 16.9% | 12.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.3% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 5.5% | 8.3% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- PMG Opco-Frisco LLC
- Chain
- Priority Management (38 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Boulware St James LLC | 5% or greater direct ownership interest | 33% | 1 Apr 2024 |
| Bridgepointe Finanical Services, LLC | Operational/managerial control | 1 Apr 2024 | |
| Innovative Nurse Consulting, LLC | Operational/managerial control | 1 Apr 2024 | |
| Priority Management Group, LLC | Operational/managerial control | 1 Apr 2024 | |
| Progressive Rehab Solutions, LLC | Operational/managerial control | 1 Apr 2024 | |
| Bridgepointe Finanical Services, LLC | Adp of the snf | 7 May 2025 | |
| Innovative Nurse Consulting, LLC | Adp of the snf | 7 May 2025 | |
| PMG Realco-Frisco, LLC | Adp of the snf | 1 Apr 2024 | |
| Priority Management Group, LLC | Adp of the snf | 22 Apr 2025 | |
| Progressive Rehab Solutions, LLC | Adp of the snf | 7 May 2025 |
The site shows organisations only. It does not show the names of persons.
Other homes in Collin County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Stonemere Rehabilitation Center | Frisco | 4 of 5 | 10 | $0 | 11 Jun 2026 | |
| Baybrooke Village Care and Rehab Center | McKinney | 3 of 5 | 23 | $15,642 | 9 Apr 2026 | |
| The Legacy at Willow Bend | Plano | 5 of 5 | 4 | $0 | 4 Dec 2025 | |
| Prairie Estates | Frisco | 3 of 5 | 8 | $24,587 | 26 Mar 2026 | |
| The Belmont at Twin Creeks | Allen | 4 of 5 | 12 | $8,278 | 22 May 2025 | |
| Accel at Willow Bend | Plano | 1 of 5 | 26 | $0 | 21 Aug 2025 | |
| Belterra Health & Rehab | McKinney | 4 of 5 | 10 | $0 | 23 Apr 2026 | |
| Life Care Center of Plano | Plano | 4 of 5 | 11 | $8,281 | 24 Apr 2025 | |
| Victoria Gardens of Allen | Allen | 4 of 5 | 8 | $0 | 11 Feb 2026 | |
| The Park in Plano | Plano | 3 of 5 | 3 | $0 | 9 Apr 2026 | |
| Landmark of Plano Rehabilitation and Nursing Cente | Plano | 2 of 5 | 15 | $9,240 | 26 Aug 2025 | |
| Carrara | Plano | 4 of 5 | 7 | $10,036 | 25 Jun 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Texas Health and Human Services: complaint and incident intakeThe complaint page of the State Survey Agency for Texas, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Victoria Gardens of Frisco (CCN 675811). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/victoria-gardens-of-frisco-frisco-tx-675811/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Victoria Gardens of Frisco last inspected?
- The latest inspection with a citation in the CMS record was on 14 Jan 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 18 Apr 2024.
- Who operates Victoria Gardens of Frisco?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Priority Management. The CMS ownership file names 4 organisations for operational or managerial control. This site does not show the names of persons.
- Is Victoria Gardens of Frisco a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 6 homes in Texas as Special Focus Facilities and 30 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.