Elder Care Record

Texas › Collin County › Plano

The Legacy At Willow Bend

6101 Ohio Ste 500, Plano, TX 75024

CCN 676189 · Non-profit, corporation · 60 certified beds

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 60 beds, The Legacy At Willow Bend serves Plano in Collin County, Texas and has taken Medicare and Medicaid residents since 2008.

CMS gives it 5 of 5 stars overall, above the Texas median of 3; the health inspection rating is 4, staffing 5 and quality measures 5.

Inspectors recorded 16 health deficiencies across the three most recent survey cycles (4, 6, 6 by cycle, most recent first), none at the actual-harm level. That is 26.7 per 100 beds, about the same as the state median of 22.5.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 5.6 hours per resident per day (1.1 RN), above the Texas median of 3.3; nursing staff turnover is 26.7%.

16health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
5.6nurse hours per resident per daystate median 3.3
95%occupancy (residents ÷ beds)57 residents a day

Compared with county, state and nation

MeasureThis facilityCollin Co. medianTexas medianUS average
Overall star rating5433.0
Health citations, 3 cycles16222528.7
Citations per 100 beds26.717.522.526.8
Total nurse hours per resident day5.63.33.33.9
RN hours per resident day1.10.40.40.7
Nursing staff turnover26.7%50.0%52.1%45.8%
Fines listed$0$0$16,801—

County and state figures are medians across facilities (22 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)4
Cycle 26
Cycle 36

Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 4 Dec 2025, 19 Sep 2024.

Severity mix: D ×9 E ×5 F ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
4 Dec 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey4 Jan 2026
4 Dec 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey4 Feb 2026
4 Dec 2025F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey4 Jan 2026
4 Dec 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey4 Jan 2026
19 Sep 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint investigation19 Oct 2024
19 Sep 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation19 Oct 2024
19 Sep 2024F0695Provide safe and appropriate respiratory care for a resident when needed.EComplaint investigation19 Oct 2024
19 Sep 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation19 Oct 2024
19 Sep 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation19 Oct 2024
19 Sep 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation19 Oct 2024
14 Sep 2023F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.EStandard survey14 Oct 2023
14 Sep 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey14 Oct 2023
14 Sep 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey14 Oct 2023
14 Sep 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey14 Oct 2023
14 Sep 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey14 Oct 2023
14 Sep 2023F0880Provide and implement an infection prevention and control program.DComplaint investigation14 Oct 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing5.58 h
Nurse aides3.46 h
LPN1.05 h
RN1.07 h
Weekend total5.12 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 26.7%, RNs 25.0%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityTexas medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay5.6%14.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.0%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.7%1.0%
Percentage of long-stay residents with pressure ulcersLong Stay9.0%3.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay10.9%8.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: The Legacy Willow Bend, Inc..

OrganisationRole in the CMS recordInterestSince
The Legacy Willow Bend, Inc.5% or greater direct ownership interest100%10/01/2019
The Legacy Senior Communities IncOperational/managerial controlNOT APPLICABLE10/01/2022
The Legacy Senior Communities IncAdp of the snfNOT APPLICABLE04/15/2025
The Legacy Willow Bend, Inc.Adp of the snfNOT APPLICABLE10/12/2006

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Collin County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Belterra Health & RehabMckinney1034432019.4—23 Apr 2026
CarraraPlano1124421311.6$10K25 Jun 2026
Farmersville Health and RehabilitationFarmersville744422229.7—17 Mar 2026
Lexington Medical LodgeFarmersville128451129.4—9 Dec 2025
Life Care Center of PlanoPlano1204322117.5$8K9 Apr 2026
Mckinney Healthcare and Rehabilitation CenterMckinney1254422116.8—25 Nov 2025
Princeton Medical LodgePrinceton138451118.0—12 Mar 2026
Settlers Ridge Care CenterCelina1284422217.2—2 Apr 2026

All 22 facilities in Collin County

Questions and answers

How many deficiencies has The Legacy At Willow Bend been cited for?

16 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.

Has The Legacy At Willow Bend been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at The Legacy At Willow Bend compare?

Reported total nurse staffing is 5.6 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.

Who operates The Legacy At Willow Bend?

Ownership type is non-profit, corporation. Organisations in the CMS ownership record include The Legacy Willow Bend, Inc. and The Legacy Senior Communities Inc. Individual owners and managers are not listed on this site.

When was The Legacy At Willow Bend last inspected?

The most recent survey or investigation in the CMS record is dated 4 Dec 2025; the most recent standard health survey was 4 Dec 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.