Texas › Collin County › Plano
Accel At Willow Bend
2620 Communications Parkway, Plano, TX 75093
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Accel At Willow Bend, in Plano, Texas, is certified for 110 beds under for-profit, corporation ownership and belongs to the Stonegate Senior Living chain.
CMS gives it 1 of 5 stars overall, below the Texas median of 3; the health inspection rating is 2, staffing 1 and quality measures 4.
Inspectors recorded 52 health deficiencies across the three most recent survey cycles (26, 9, 17 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 47.3 per 100 beds, more than the state median of 22.5.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.6 hours per resident per day (0.3 RN), close to the Texas median of 3.3; nursing staff turnover is 74.4%.
Compared with county, state and nation
| Measure | This facility | Collin Co. median | Texas median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 52 | 22 | 25 | 28.7 |
| Citations per 100 beds | 47.3 | 17.5 | 22.5 | 26.8 |
| Total nurse hours per resident day | 3.6 | 3.3 | 3.3 | 3.9 |
| RN hours per resident day | 0.3 | 0.4 | 0.4 | 0.7 |
| Nursing staff turnover | 74.4% | 50.0% | 52.1% | 45.8% |
| Fines listed | $0 | $0 | $16,801 | — |
County and state figures are medians across facilities (22 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 Aug 2025, 24 Jul 2024.
Severity mix: K ×2 H ×3 D ×26 E ×20 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 12 Jun 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | Deficient, Provider has no plan of correction |
| 12 Jun 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 12 Jun 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 28 May 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 27 Jun 2026 |
| 28 May 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 27 Jun 2026 |
| 18 May 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 27 Jun 2026 |
| 18 May 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 27 Jun 2026 |
| 18 May 2026 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 27 Jun 2026 |
| 3 Feb 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 5 Feb 2026 |
| 7 Jan 2026 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 15 Jan 2026 |
| 7 Jan 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 15 Jan 2026 |
| 21 Aug 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Complaint investigation | 29 Aug 2025 |
| 21 Aug 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Complaint investigation | 29 Aug 2025 |
| 21 Aug 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Complaint investigation | 29 Aug 2025 |
| 21 Aug 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 29 Aug 2025 |
| 21 Aug 2025 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 29 Aug 2025 |
| 21 Aug 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 29 Aug 2025 |
| 21 Aug 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 29 Aug 2025 |
| 21 Aug 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Complaint investigation | 29 Aug 2025 |
| 21 Aug 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 29 Aug 2025 |
| 21 Aug 2025 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Complaint investigation | 29 Aug 2025 |
| 21 Aug 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 29 Aug 2025 |
| 21 Aug 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 29 Aug 2025 |
| 21 Aug 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Complaint investigation | 29 Aug 2025 |
| 21 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 29 Aug 2025 |
| 21 Aug 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Complaint investigation | 29 Aug 2025 |
| 13 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Complaint investigation | 18 Apr 2025 |
| 24 Jul 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Complaint investigation | 5 Sep 2024 |
| 24 Jul 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Complaint investigation | 5 Sep 2024 |
| 24 Jul 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 5 Sep 2024 |
| 24 Jul 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 5 Sep 2024 |
| 24 Jul 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 5 Sep 2024 |
| 24 Jul 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 5 Sep 2024 |
| 24 Jul 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 5 Sep 2024 |
| 24 Jul 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 5 Sep 2024 |
| 9 Jan 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | H | Complaint investigation | 9 Jan 2024 |
| 9 Jan 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | H | Complaint investigation | 12 Feb 2024 |
| 9 Jan 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | H | Complaint investigation | 12 Feb 2024 |
| 9 Jan 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 12 Feb 2024 |
| 9 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 12 Feb 2024 |
| 28 Dec 2023 | F0620 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. | D | Complaint investigation | 22 Jan 2024 |
| 5 Dec 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 21 Dec 2023 |
| 5 Dec 2023 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 20 Dec 2023 |
| 20 May 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | K | Standard survey | 9 Jun 2023 |
| 20 May 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | K | Standard survey | 9 Jun 2023 |
| 20 May 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Standard survey | 9 Jun 2023 |
| 20 May 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 9 Jun 2023 |
| 20 May 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 9 Jun 2023 |
| 20 May 2023 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 9 Jun 2023 |
| 20 May 2023 | F0635 | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. | D | Standard survey | 9 Jun 2023 |
| 20 May 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 9 Jun 2023 |
| 20 May 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 9 Jun 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 74.4%, RNs 88.9%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Texas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 9.5% | 14.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.4% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.5% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 13.2% | 12.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.8% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 4.9% | 8.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: South Limestone Hospital District. Chain: Stonegate Senior Living (24 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| South Limestone Hospital District | 5% or greater direct ownership interest | 100% | 02/27/2015 |
| Umb Bank National Association | 5% or greater mortgage interest | NOT APPLICABLE | 09/23/2021 |
| Pf Plano SNF Ops, LLC | Operational/managerial control | NOT APPLICABLE | 09/23/2021 |
| Stonegate Senior Living, LP | Operational/managerial control | NOT APPLICABLE | 06/22/2022 |
| Lifetime Wellness, Ltd. | Adp of the snf | NOT APPLICABLE | 09/23/2021 |
| Martus Financial Services, Inc. | Adp of the snf | NOT APPLICABLE | 12/31/2023 |
| Pf Plano SNF Ops, LLC | Adp of the snf | NOT APPLICABLE | 11/25/2025 |
| Pharmerica Drug Systems LLC | Adp of the snf | NOT APPLICABLE | 08/27/2017 |
| Preservation Freehold Company | Adp of the snf | NOT APPLICABLE | 09/23/2021 |
| Rehab Pro LP | Adp of the snf | NOT APPLICABLE | 09/23/2021 |
| Sanctuary LTC, LLC | Adp of the snf | NOT APPLICABLE | 09/23/2021 |
| Stonegate Senior Living, LP | Adp of the snf | NOT APPLICABLE | 11/25/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Collin County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| The Legacy At Willow Bend | Plano | 60 | 5 | 4 | 5 | 16 | 26.7 | — | 4 Dec 2025 |
| Belterra Health & Rehab | Mckinney | 103 | 4 | 4 | 3 | 20 | 19.4 | — | 23 Apr 2026 |
| Carrara | Plano | 112 | 4 | 4 | 2 | 13 | 11.6 | $10K | 25 Jun 2026 |
| Farmersville Health and Rehabilitation | Farmersville | 74 | 4 | 4 | 2 | 22 | 29.7 | — | 17 Mar 2026 |
| Lexington Medical Lodge | Farmersville | 128 | 4 | 5 | 1 | 12 | 9.4 | — | 9 Dec 2025 |
| Life Care Center of Plano | Plano | 120 | 4 | 3 | 2 | 21 | 17.5 | $8K | 9 Apr 2026 |
| Mckinney Healthcare and Rehabilitation Center | Mckinney | 125 | 4 | 4 | 2 | 21 | 16.8 | — | 25 Nov 2025 |
| Princeton Medical Lodge | Princeton | 138 | 4 | 5 | 1 | 11 | 8.0 | — | 12 Mar 2026 |
All 22 facilities in Collin County
Questions and answers
How many deficiencies has Accel At Willow Bend been cited for?
52 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.
Has Accel At Willow Bend been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Accel At Willow Bend compare?
Reported total nurse staffing is 3.6 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.
Who operates Accel At Willow Bend?
It is part of the Stonegate Senior Living chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include South Limestone Hospital District, Pf Plano SNF Ops, LLC and Stonegate Senior Living, LP. Individual owners and managers are not listed on this site.
When was Accel At Willow Bend last inspected?
The most recent survey or investigation in the CMS record is dated 12 Jun 2026; the most recent standard health survey was 21 Aug 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.