Indiana › Henry County › New Castle
Waters of New Castle, The
1000 N 16th St, New Castle, IN 47362
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 66 beds, Waters of New Castle, The serves New Castle in Henry County, Indiana and has taken Medicare and Medicaid residents since 1987.
CMS gives it 3 of 5 stars overall, equal to the Indiana median; the health inspection rating is 3, staffing 2 and quality measures 4.
Inspectors recorded 12 health deficiencies across the three most recent survey cycles (6, 0, 6 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 18.2 per 100 beds, fewer than the state median of 22.9.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.3 hours per resident per day (0.6 RN), close to the Indiana median of 3.6; nursing staff turnover is 24.5%.
Compared with county, state and nation
| Measure | This facility | Henry Co. median | Indiana median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 12 | 18 | 19 | 28.7 |
| Citations per 100 beds | 18.2 | 27.4 | 22.9 | 26.8 |
| Total nurse hours per resident day | 3.3 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.6 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 24.5% | 38.8% | 45.4% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (7 in the county, 507 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Indiana average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 Jan 2026, 19 Dec 2024.
Severity mix: G ×1 D ×11
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 14 Apr 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | Past Non-Compliance |
| 17 Feb 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | Past Non-Compliance |
| 16 Jan 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 2 Feb 2026 |
| 16 Jan 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 2 Feb 2026 |
| 16 Jan 2026 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 2 Feb 2026 |
| 16 Jan 2026 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 2 Feb 2026 |
| 1 May 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 13 May 2024 |
| 29 Sep 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 16 Oct 2023 |
| 29 Sep 2023 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 16 Oct 2023 |
| 29 Sep 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 16 Oct 2023 |
| 29 Sep 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 16 Oct 2023 |
| 29 Sep 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 16 Oct 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Indiana average. Turnover: nursing staff 24.5%, RNs 0.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Indiana median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 0.6% | 8.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.5% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 6.7% | 3.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 3.7% | 9.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.2% | 3.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.9% | 11.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Henry County Memorial Hospital. Chain: Infinity Healthcare Consulting (69 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Henry County Memorial Hospital | 5% or greater direct ownership interest | 100% | 10/01/2020 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Henry County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Glen Oaks Health Campus | New Castle | 68 | 4 | 3 | 3 | 19 | 27.9 | — | 28 Apr 2026 |
| Middletown Nursing and Rehabilitation Center | Middletown | 45 | 4 | 3 | 5 | 9 | 20.0 | — | 3 Feb 2026 |
| Waters of Middletown Skilled Nursing Facility, The | Middletown | 60 | 4 | 4 | 1 | 18 | 30.0 | — | 29 Jan 2026 |
| Stonebrooke Rehabilitation Center | New Castle | 117 | 3 | 3 | 2 | 32 | 27.4 | — | 17 Jun 2026 |
| Hickory Creek At New Castle | New Castle | 36 | 2 | 3 | 1 | 16 | 44.4 | — | 29 May 2026 |
| Willows of New Castle | New Castle | 95 | 2 | 3 | 1 | 22 | 23.2 | — | 6 Mar 2026 |
All 7 facilities in Henry County
Questions and answers
How many deficiencies has Waters of New Castle, The been cited for?
12 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Indiana median is 19 per facility.
Has Waters of New Castle, The been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Waters of New Castle, The compare?
Reported total nurse staffing is 3.3 hours per resident per day against a Indiana median of 3.6 and a national average of 3.9.
Who operates Waters of New Castle, The?
It is part of the Infinity Healthcare Consulting chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Henry County Memorial Hospital. Individual owners and managers are not listed on this site.
When was Waters of New Castle, The last inspected?
The most recent survey or investigation in the CMS record is dated 14 Apr 2026; the most recent standard health survey was 16 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.