Indiana › Henry County › New Castle
Glen Oaks Health Campus
601 W Cr 200 S, New Castle, IN 47362
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Glen Oaks Health Campus is a For-profit, corporation nursing home in New Castle, Indiana, certified for 68 beds and caring for about 52 residents a day.
CMS gives it 4 of 5 stars overall, above the Indiana median of 3; the health inspection rating is 3, staffing 3 and quality measures 5.
Inspectors recorded 19 health deficiencies across the three most recent survey cycles (7, 4, 8 by cycle, most recent first), none at the actual-harm level. That is 27.9 per 100 beds, about the same as the state median of 22.9.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.2 hours per resident per day (0.8 RN), close to the Indiana median of 3.6; nursing staff turnover is 33.3%.
Compared with county, state and nation
| Measure | This facility | Henry Co. median | Indiana median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 19 | 18 | 19 | 28.7 |
| Citations per 100 beds | 27.9 | 27.4 | 22.9 | 26.8 |
| Total nurse hours per resident day | 3.2 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.8 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 33.3% | 38.8% | 45.4% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (7 in the county, 507 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Indiana average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Nov 2025, 13 Aug 2024.
Severity mix: D ×17 E ×1 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 28 Apr 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 22 May 2026 |
| 28 Apr 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 22 May 2026 |
| 25 Nov 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 23 Dec 2025 |
| 25 Nov 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 23 Dec 2025 |
| 25 Nov 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 23 Dec 2025 |
| 25 Nov 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 23 Dec 2025 |
| 25 Nov 2025 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 23 Dec 2025 |
| 13 Aug 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 30 Aug 2024 |
| 13 Aug 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 30 Aug 2024 |
| 13 Aug 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 30 Aug 2024 |
| 13 Aug 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 30 Aug 2024 |
| 16 Jun 2023 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Standard survey | 5 Jul 2023 |
| 16 Jun 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 5 Jul 2023 |
| 16 Jun 2023 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 5 Jul 2023 |
| 16 Jun 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 5 Jul 2023 |
| 16 Jun 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 5 Jul 2023 |
| 16 Jun 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 5 Jul 2023 |
| 16 Jun 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 5 Jul 2023 |
| 16 Jun 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 5 Jul 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Indiana average. Turnover: nursing staff 33.3%, RNs 22.2%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Indiana median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 8.3% | 8.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.7% | 3.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.8% | 9.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.2% | 3.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.2% | 11.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Henry County Memorial Hospital. Chain: Trilogy Health Services (123 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Henry County Memorial Hospital | 5% or greater direct ownership interest | 100% | 05/01/2015 |
| Trilogy Healthcare Operations of New Castle, LLC | Operational/managerial control | NOT APPLICABLE | 05/01/2015 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Henry County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Middletown Nursing and Rehabilitation Center | Middletown | 45 | 4 | 3 | 5 | 9 | 20.0 | — | 3 Feb 2026 |
| Waters of Middletown Skilled Nursing Facility, The | Middletown | 60 | 4 | 4 | 1 | 18 | 30.0 | — | 29 Jan 2026 |
| Stonebrooke Rehabilitation Center | New Castle | 117 | 3 | 3 | 2 | 32 | 27.4 | — | 17 Jun 2026 |
| Waters of New Castle, The | New Castle | 66 | 3 | 3 | 2 | 12 | 18.2 | — | 14 Apr 2026 |
| Hickory Creek At New Castle | New Castle | 36 | 2 | 3 | 1 | 16 | 44.4 | — | 29 May 2026 |
| Willows of New Castle | New Castle | 95 | 2 | 3 | 1 | 22 | 23.2 | — | 6 Mar 2026 |
All 7 facilities in Henry County
Questions and answers
How many deficiencies has Glen Oaks Health Campus been cited for?
19 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Indiana median is 19 per facility.
Has Glen Oaks Health Campus been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Glen Oaks Health Campus compare?
Reported total nurse staffing is 3.2 hours per resident per day against a Indiana median of 3.6 and a national average of 3.9.
Who operates Glen Oaks Health Campus?
It is part of the Trilogy Health Services chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Henry County Memorial Hospital and Trilogy Healthcare Operations of New Castle, LLC. Individual owners and managers are not listed on this site.
When was Glen Oaks Health Campus last inspected?
The most recent survey or investigation in the CMS record is dated 28 Apr 2026; the most recent standard health survey was 25 Nov 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.