Willowbrooke Ct Skilled Care Ctr at Bayleigh ChaseCMS ratings, inspections and fines
- Address
- 501 Dutchman's Lane, Easton, MD 21601
- CCN
- 215137
- Ownership type
- Non-profit, corporation
- Certified beds
- 99
- Residents per day
- 61
- CMS flags
- CMS abuse icon
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Willowbrooke Ct Skilled Care Ctr at Bayleigh Chase an overall rating of 2 of 5 stars. The last standard survey was on 17 Jan 2025. The latest survey cycle has 7 health citations. The median for nursing homes in Maryland is 16. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Talbot County median | Maryland median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 2 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 4 | 4.0 | 3.0 | 2.9 |
| Quality measure rating | 4 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 2 homes in the county, 221 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Maryland median |
|---|---|---|---|
| Cycle 1 (latest) | 17 Jan 2025 | 7 | 16 |
| Cycle 2 | 12 Jul 2019 | 16 | 18 |
| Cycle 3 | No date | 15 | 12 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 7 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 17 Jan 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 27 Feb 2025 |
| 17 Jan 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 27 Feb 2025 |
| 17 Jan 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 27 Feb 2025 |
| 17 Jan 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 27 Feb 2025 |
| 17 Jan 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 27 Feb 2025 |
| 17 Jan 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 27 Feb 2025 |
| 17 Jan 2025 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Standard survey | 27 Feb 2025 |
Survey cycle 2: 16 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 17 Jan 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 27 Feb 2025 |
| 17 Jan 2025 | F0730 | Observe each nurse aide's job performance and give regular training. | F | Complaint investigation | 27 Feb 2025 |
| 17 Jan 2025 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | E | Complaint investigation | 27 Feb 2025 |
| 17 Jan 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 27 Feb 2025 |
| 17 Jan 2025 | F0943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | E | Complaint investigation | 27 Feb 2025 |
| 12 Jul 2019 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 31 Aug 2019 |
| 12 Jul 2019 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Standard survey | 31 Aug 2019 |
| 12 Jul 2019 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 31 Aug 2019 |
| 12 Jul 2019 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 31 Aug 2019 |
| 12 Jul 2019 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 31 Aug 2019 |
| 12 Jul 2019 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 31 Aug 2019 |
| 12 Jul 2019 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 31 Aug 2019 |
| 12 Jul 2019 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 31 Aug 2019 |
| 12 Jul 2019 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 31 Aug 2019 |
| 12 Jul 2019 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 31 Aug 2019 |
| 12 Jul 2019 | F0923 | Have enough outside ventilation via a window or mechanical ventilation, or both. | D | Standard survey | 31 Aug 2019 |
Survey cycle 3: 15 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 21 Feb 2018 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 30 Apr 2018 |
| 21 Feb 2018 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 30 Apr 2018 |
| 21 Feb 2018 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 30 Apr 2018 |
| 21 Feb 2018 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 30 Apr 2018 |
| 21 Feb 2018 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 30 Apr 2018 |
| 21 Feb 2018 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 30 Apr 2018 |
| 21 Feb 2018 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Standard survey | 30 Apr 2018 |
| 21 Feb 2018 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 30 Apr 2018 |
| 21 Feb 2018 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 30 Apr 2018 |
| 21 Feb 2018 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 30 Apr 2018 |
| 21 Feb 2018 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 30 Apr 2018 |
| 21 Feb 2018 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 30 Apr 2018 |
| 21 Feb 2018 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 30 Apr 2018 |
| 21 Feb 2018 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 30 Apr 2018 |
| 21 Feb 2018 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 30 Apr 2018 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Maryland median | Maryland average (CMS) |
|---|---|---|---|
| All nurse staff | 3.59 | 3.60 | 3.87 |
| Registered nurses (RN) | 1.04 | 0.70 | 0.84 |
| Licensed practical nurses (LPN) | 0.62 | 0.91 | |
| Nurse aides | 1.93 | 2.12 | |
| All nurse staff, weekends | 3.25 | 3.20 | 3.47 |
- Nurse staff turnover in a year
- 24.5%
- Nurse staff turnover, Maryland median
- 41.5%
- RN turnover in a year
- 33.3%
- Administrators who left in a year
- 2
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Maryland median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 17.0% | 20.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.4% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.0% | 0.9% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.5% | 2.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 15.4% | 20.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.6% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 23.0% | 11.9% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- Non-profit, corporation
- Setting
- Continuing care retirement community
- Legal business name
- Acts Communities of Maryland, Inc.
- Chain
- Acts Retirement-Life Communities (27 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Acts Communities of Maryland, Inc. | Direct ownership interest | 31 Dec 2022 | |
| Acts Acquisition and Development Company LLC | Indirect ownership interest | 31 Dec 2022 | |
| Acts Alliance Management LLC | Indirect ownership interest | 31 Dec 2022 | |
| Acts Legacy Foundation, Inc. | Indirect ownership interest | 31 Dec 2022 | |
| Acts Retirement Services, Inc | Indirect ownership interest | 31 Dec 2022 | |
| Acts Signature Community Services Inc | Indirect ownership interest | 31 Dec 2022 | |
| Bonita Springs Retirement Village Inc | Indirect ownership interest | 1 Nov 2024 | |
| Mease Life Inc | Indirect ownership interest | 1 Oct 2023 | |
| Acts Communities of Maryland, Inc. | 5% or greater mortgage interest | 31 Dec 2022 | |
| Acts Communities of Maryland, Inc. | Operational/managerial control | 1 Jan 2025 | |
| Acts Management Services, Inc. | Operational/managerial control | 31 Dec 2022 | |
| Acts Retirement-Life Communities Management, LLC | Operational/managerial control | 31 Dec 2022 | |
| U.S. Bank | Trustee of the snf | 9 Jul 2025 | |
| Acts Communities of Maryland, Inc. | Adp of the snf | 31 Dec 2022 | |
| Acts Management Services, Inc. | Adp of the snf | 6 Feb 2025 | |
| Acts Retirement-Life Communities Management, LLC | Adp of the snf | 6 Feb 2025 | |
| Baker Tilly Advisory Group LP | Adp of the snf | 3 Feb 2025 | |
| Baker Tilly Us LLP | Adp of the snf | 5 Nov 2024 | |
| U.S. Bank | Adp of the snf | 10 Jul 2025 |
The site shows organisations only. It does not show the names of persons.
Other homes in Talbot County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Pines Nursing and RehabSpecial Focus candidate | Easton | 1 of 5 | 51 | $24,088 | 4 Sep 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Willowbrooke Ct Skilled Care Ctr at Bayleigh Chase (CCN 215137). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/willowbrooke-ct-skilled-care-ctr-at-bayleigh-chase-easton-md-215137/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Willowbrooke Ct Skilled Care Ctr at Bayleigh Chase last inspected?
- The latest inspection with a citation in the CMS record was on 17 Jan 2025. It was a standard survey and a complaint investigation. It gave 12 citations. The standard survey before the last one was on 12 Jul 2019.
- Who operates Willowbrooke Ct Skilled Care Ctr at Bayleigh Chase?
- The CMS record gives the ownership type as non-profit, corporation. CMS lists the home in the chain Acts Retirement-Life Communities. The CMS ownership file names 3 organisations for operational or managerial control. This site does not show the names of persons.
- Is Willowbrooke Ct Skilled Care Ctr at Bayleigh Chase a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Maryland as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.