Texas › Hidalgo County › Mcallen
Windsor Las Palmas Nursing and Rehabilitation Cent
1301 E Quebec Ave, Mcallen, TX 78503
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Windsor Las Palmas Nursing and Rehabilitation Cent, in Mcallen, Texas, is certified for 120 beds under non-profit, corporation ownership and belongs to the Wellsential Health chain.
CMS gives it 5 of 5 stars overall, above the Texas median of 3; the health inspection rating is 5, staffing 2 and quality measures 4.
Inspectors recorded 7 health deficiencies across the three most recent survey cycles (6, 1, 0 by cycle, most recent first), none at the actual-harm level. That is 5.8 per 100 beds, fewer than the state median of 22.5.
CMS lists 1 penalty in the period covered: fines totalling $38K.
Reported nurse staffing is 3.2 hours per resident per day (0.3 RN), close to the Texas median of 3.3; nursing staff turnover is 40.3%.
Compared with county, state and nation
| Measure | This facility | Hidalgo Co. median | Texas median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 7 | 24 | 25 | 28.7 |
| Citations per 100 beds | 5.8 | 18.3 | 22.5 | 26.8 |
| Total nurse hours per resident day | 3.2 | 3.3 | 3.3 | 3.9 |
| RN hours per resident day | 0.3 | 0.3 | 0.4 | 0.7 |
| Nursing staff turnover | 40.3% | 40.0% | 52.1% | 45.8% |
| Fines listed | $38,393 | $16,611 | $16,801 | — |
County and state figures are medians across facilities (22 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 6 Mar 2025, 13 Dec 2023.
Severity mix: D ×7
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 6 Sep 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 9 Sep 2025 |
| 6 Mar 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 14 Mar 2025 |
| 6 Mar 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 14 Mar 2025 |
| 6 Mar 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 14 Mar 2025 |
| 6 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 14 Mar 2025 |
| 6 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 14 Mar 2025 |
| 13 Dec 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 20 Dec 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 9 Feb 2024 | Fine | $38,393 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 40.3%, RNs 16.7%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Texas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 3.3% | 14.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.8% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.6% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 4.1% | 12.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.2% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 19.5% | 8.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Val Verde County Hospital District. Chain: Wellsential Health (67 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Val Verde County Hospital District | 5% or greater direct ownership interest | 100% | 12/15/2022 |
| Regency Ihs of Las Palmas LLC | Direct ownership interest | NOT APPLICABLE | 12/15/2022 |
| Csv Rhea Management Holdco, LLC | Indirect ownership interest | NOT APPLICABLE | 12/15/2022 |
| Dwd Tx Holdings LLC | Indirect ownership interest | NOT APPLICABLE | 12/15/2022 |
| Jack and Nancy Dwyer Workforce Development Center Inc | Indirect ownership interest | NOT APPLICABLE | 12/15/2022 |
| Reg Leased Opco LLC | Indirect ownership interest | NOT APPLICABLE | 12/15/2022 |
| Reg Operator Holdco LLC | Indirect ownership interest | NOT APPLICABLE | 12/15/2022 |
| Regency Integrated Health Services LLC | Indirect ownership interest | NOT APPLICABLE | 12/15/2022 |
| Regency Texas Holdings LLC | Indirect ownership interest | NOT APPLICABLE | 12/15/2022 |
| Regency Ihs of Las Palmas LLC | Operational/managerial control | NOT APPLICABLE | 12/15/2022 |
| Regency Integrated Health Services LLC | Operational/managerial control | NOT APPLICABLE | 12/15/2022 |
| Val Verde County Hospital District | Operational/managerial control | NOT APPLICABLE | 12/15/2022 |
| Regency Ihs Clinical Consulting, LLC | Adp of the snf | NOT APPLICABLE | 12/15/2022 |
| Regency Ihs of Las Palmas LLC | Adp of the snf | NOT APPLICABLE | 04/24/2025 |
| Regency Ihs Rehab LLC | Adp of the snf | NOT APPLICABLE | 12/15/2022 |
| Regency Integrated Health Services LLC | Adp of the snf | NOT APPLICABLE | 04/24/2025 |
| Val Verde County Hospital District | Adp of the snf | NOT APPLICABLE | 04/24/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Hidalgo County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Grand Terrace Rehabilitation and Healthcare | Mcallen | 93 | 5 | 5 | 2 | 16 | 17.2 | — | 17 Jun 2026 |
| The Heights of Alamo | Alamo | 130 | 5 | 4 | 2 | 12 | 9.2 | $8K | 13 Nov 2025 |
| Mcallen Transitional Care Center | Mcallen | 100 | 4 | 3 | 3 | 18 | 18.0 | $9K | 11 Mar 2026 |
| Mission Nursing and Rehabilitation Center | Mission | 170 | 4 | 4 | 2 | 24 | 14.1 | $8K | 2 Apr 2026 |
| Mission Valley Nursing and Transitional Care | Mission | 120 | 4 | 3 | 2 | 18 | 15.0 | $39K | 11 Feb 2026 |
| San Juan Nursing Home, Inc. | San Juan | 114 | 4 | 4 | 3 | 11 | 9.6 | — | 18 Jun 2026 |
| Weslaco Nursing and Rehabilitation Center | Weslaco | 120 | 4 | 4 | 1 | 26 | 21.7 | — | 24 Apr 2026 |
| Windsor Arbor View | Edinburg | 120 | 4 | 3 | 2 | 22 | 18.3 | $8K | 5 Jun 2026 |
All 22 facilities in Hidalgo County
Questions and answers
How many deficiencies has Windsor Las Palmas Nursing and Rehabilitation Cent been cited for?
7 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.
Has Windsor Las Palmas Nursing and Rehabilitation Cent been fined?
Yes. CMS lists fines totalling $38K in the period covered.
How does staffing at Windsor Las Palmas Nursing and Rehabilitation Cent compare?
Reported total nurse staffing is 3.2 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.
Who operates Windsor Las Palmas Nursing and Rehabilitation Cent?
It is part of the Wellsential Health chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Val Verde County Hospital District, Regency Ihs of Las Palmas LLC and Csv Rhea Management Holdco, LLC. Individual owners and managers are not listed on this site.
When was Windsor Las Palmas Nursing and Rehabilitation Cent last inspected?
The most recent survey or investigation in the CMS record is dated 6 Sep 2025; the most recent standard health survey was 6 Mar 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.