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Best Care Services
Nursing home chain, as named in the CMS provider file.
Best Care Services operates 10 Medicare-certified nursing homes in 2 states, with 1,379 certified beds; the largest presence is in Massachusetts and New Jersey.
60% of its facilities are rated 1 or 2 stars overall (national: 41%). Citations run at 27.0 per 100 beds against 26.8 nationally, and fines in the period covered total $504K.
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. Data processed by CMS on 1 Aug 2026. Chain membership is as recorded by CMS and can lag ownership changes.
| Measure | Best Care Services | US |
|---|---|---|
| Median overall rating | 2 | 3 |
| Median citations per facility | 32 | 23 |
| Median nurse hours per resident day | 3.6 | 3.7 |
| Median nursing turnover | 38.7% | 44.9% |
| Facilities with the abuse icon | 0 | 1426 |
Rating distribution
States
| State | Facilities |
|---|---|
| Massachusetts | 8 |
| New Jersey | 2 |
Most-cited tags
| Tag | Requirement | Citations |
|---|---|---|
| F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | 19 |
| F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 19 |
| F0880 | Provide and implement an infection prevention and control program. | 15 |
| F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | 15 |
| F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | 12 |
| F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 12 |
| F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | 10 |
| F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | 9 |
Penalties by year
Facilities
| Facility | City | State | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|---|
| Charlwell House Health and Rehabilitation | Norwood | MA | 124 | 1 | 2 | 4 | 63 | 50.8 | — | 30 May 2025 |
| Kimwell Nursing and Rehabilitation | Fall River | MA | 124 | 1 | 2 | 2 | 24 | 19.4 | $8K | 16 Mar 2026 |
| Park Avenue Health Center | Arlington | MA | 89 | 1 | 1 | 4 | 32 | 36.0 | $114K | 22 Jun 2026 |
| Prescott House | North Andover | MA | 126 | 2 | 2 | 3 | 38 | 30.2 | $16K | 21 Jan 2026 |
| Sarah S Brayton Center | Fall River | MA | 183 | 2 | 2 | 4 | 50 | 27.3 | $152K | 20 Feb 2026 |
| Somerset Ridge Center | Somerset | MA | 135 | 4 | 4 | 2 | 16 | 11.9 | $214K | 3 Dec 2025 |
| The Guardian Center | Brockton | MA | 123 | 1 | 2 | 3 | 62 | 50.4 | — | 10 Jun 2026 |
| Westford Nursing and Rehabilitation Center | Westford | MA | 123 | 4 | 4 | 2 | 32 | 26.0 | — | 16 Jul 2025 |
| Lakeland Nursing & Rehab | Haskell | NJ | 201 | 4 | 3 | 3 | 23 | 11.4 | — | 29 Jul 2024 |
| Mountainside Skilled Nursing and Rehab | Mountainside | NJ | 151 | 3 | 2 | 3 | 32 | 21.2 | — | 21 Aug 2025 |
Questions and answers
How many nursing homes does Best Care Services operate?
10 Medicare-certified facilities in 2 states, with 1,379 certified beds, according to the chain name in the CMS provider file.
How are Best Care Services facilities rated?
60% are rated 1–2 stars overall and 0 hold 5 stars; the median overall rating is 2. Nationally 41% are rated 1–2 stars.
Has Best Care Services been fined?
CMS lists 7 fines totalling $504K and 1 payment denials across its facilities in the period the penalties file covers.