Westford Nursing and Rehabilitation CenterCMS ratings, inspections and fines
- Address
- 3 Park Drive, Westford, MA 01886
- CCN
- 225586
- Ownership type
- For-profit, limited liability company
- Certified beds
- 123
- Chain
- Best Care Services
- Residents per day
- 106
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Westford Nursing and Rehabilitation Center an overall rating of 4 of 5 stars. The last standard survey was on 16 Jul 2025. The latest survey cycle has 3 health citations. The median for nursing homes in Massachusetts is 6. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in Massachusetts (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Middlesex County median | Massachusetts median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 4 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 4 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 4.0 | 3.0 | 2.9 |
| Quality measure rating | 2 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 72 homes in the county, 341 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Massachusetts median |
|---|---|---|---|
| Cycle 1 (latest) | 16 Jul 2025 | 3 | 6 |
| Cycle 2 | 14 Jun 2024 | 8 | 8 |
| Cycle 3 | No date | 21 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | C0 |
Survey cycle 1 (latest): 3 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 16 Jul 2025 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 29 Jul 2025 |
| 16 Jul 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 29 Jul 2025 |
| 16 Jul 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 29 Jul 2025 |
Survey cycle 2: 8 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 14 Jun 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 18 Jul 2024 |
| 14 Jun 2024 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | D | Standard survey | 18 Jul 2024 |
| 14 Jun 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 18 Jul 2024 |
| 14 Jun 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 18 Jul 2024 |
| 14 Jun 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 18 Jul 2024 |
| 14 Jun 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | E | Standard survey | 18 Jul 2024 |
| 14 Jun 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 18 Jul 2024 |
| 14 Jun 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | B | Standard survey | 18 Jul 2024 |
Survey cycle 3: 21 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 7 May 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Complaint investigation | 31 Jan 2024 |
| 7 May 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 15 Apr 2024 |
| 5 Dec 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Infection control inspection | 20 Dec 2023 |
| 5 Dec 2023 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Infection control inspection | 20 Dec 2023 |
| 25 Oct 2023 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Complaint investigation | 22 Nov 2023 |
| 25 Oct 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 22 Nov 2023 |
| 17 Oct 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 10 Nov 2023 |
| 7 Feb 2023 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B | Standard survey | 2 Mar 2023 |
| 7 Feb 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 2 Mar 2023 |
| 7 Feb 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 2 Mar 2023 |
| 7 Feb 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 2 Mar 2023 |
| 7 Feb 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 14 Mar 2023 |
| 7 Feb 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 2 Mar 2023 |
| 7 Feb 2023 | F0730 | Observe each nurse aide's job performance and give regular training. | E | Standard survey | 2 Mar 2023 |
| 7 Feb 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 2 Mar 2023 |
| 7 Feb 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 2 Mar 2023 |
| 7 Feb 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 14 Mar 2023 |
| 7 Feb 2023 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | E | Standard survey | 2 Mar 2023 |
| 7 Feb 2023 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 14 Mar 2023 |
| 7 Feb 2023 | F0886 | Perform COVID19 testing on residents and staff. | E | Standard survey | 2 Mar 2023 |
| 7 Feb 2023 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E | Standard survey | 2 Mar 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Massachusetts median | Massachusetts average (CMS) |
|---|---|---|---|
| All nurse staff | 3.59 | 3.70 | 3.86 |
| Registered nurses (RN) | 0.26 | 0.60 | 0.65 |
| Licensed practical nurses (LPN) | 1.24 | 0.95 | |
| Nurse aides | 2.10 | 2.26 | |
| All nurse staff, weekends | 3.15 | 3.30 | 3.48 |
- Nurse staff turnover in a year
- 52.5%
- Nurse staff turnover, Massachusetts median
- 37.7%
- RN turnover in a year
- 66.7%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 24.7% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.2% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.3% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.0% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.6% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 21.7% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.6% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 28.6% | 19.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Westford Nursing and Rehab BHC Operations
- Chain
- Best Care Services (10 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Preswest Holding Company LLC | 5% or greater direct ownership interest | 100% | 24 Aug 2022 |
The site shows organisations only. It does not show the names of persons.
Other homes in Middlesex County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Life Care Center of Nashoba Valley | Littleton | 4 of 5 | 4 | $0 | 14 Aug 2025 | |
| Palm Springs Post Acute | Chelmsford | 2 of 5 | 12 | $0 | 20 Nov 2025 | |
| Life Care Center of Acton | Acton | 4 of 5 | 2 | $0 | 21 Jul 2025 | |
| Sunny Acres Skilled Nursing and Rehabilitation Ctr | Chelmsford | 4 of 5 | 3 | $0 | 6 May 2025 | |
| Northwood Rehabilitation & Healthcare Center | Lowell | 1 of 5 | 22 | $85,178 | 15 Aug 2025 | |
| D'Youville Care for Advanced Therapy | Lowell | 5 of 5 | 0 | $0 | 25 Jul 2025 | |
| D'Youville Senior Care | Lowell | 1 of 5 | 22 | $0 | 15 Apr 2026 | |
| Ayer Valley Rehab and Nursing | Ayer | 1 of 5 | 19 | $63,034 | 13 Mar 2025 | |
| Life Care Center of Merrimack Valley | Billerica | 2 of 5 | 6 | $161,920 | 10 Dec 2025 | |
| New England Pediatric Care | North Billerica | 5 of 5 | 0 | $0 | 1 Apr 2026 | |
| Fairhaven Healthcare Center | Lowell | 2 of 5 | 14 | $15,030 | 26 Sep 2025 | |
| Regalcare at Lowell | Lowell | 1 of 5 | 10 | $91,558 | 10 Mar 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Westford Nursing and Rehabilitation Center (CCN 225586). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/westford-nursing-and-rehabilitation-center-westford-ma-225586/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Westford Nursing and Rehabilitation Center last inspected?
- The latest inspection with a citation in the CMS record was on 16 Jul 2025. It was a standard survey. It gave 3 citations. The standard survey before the last one was on 14 Jun 2024.
- Who operates Westford Nursing and Rehabilitation Center?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Best Care Services. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is Westford Nursing and Rehabilitation Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in Massachusetts as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.