Indiana › Wayne County › Centerville
Ambassador Healthcare
705 E Main St, Centerville, IN 47330
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 137 beds, Ambassador Healthcare serves Centerville in Wayne County, Indiana and has taken Medicare and Medicaid residents since 1993.
CMS gives it 2 of 5 stars overall, below the Indiana median of 3; the health inspection rating is 2, staffing 4 and quality measures 4.
Inspectors recorded 41 health deficiencies across the three most recent survey cycles (9, 18, 14 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 29.9 per 100 beds, more than the state median of 22.9.
CMS lists 1 penalty in the period covered: fines totalling $42K.
Reported nurse staffing is 4.3 hours per resident per day (0.9 RN), close to the Indiana median of 3.6; nursing staff turnover is 33.1%.
Compared with county, state and nation
| Measure | This facility | Wayne Co. median | Indiana median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 41 | 35 | 19 | 28.7 |
| Citations per 100 beds | 29.9 | 26.5 | 22.9 | 26.8 |
| Total nurse hours per resident day | 4.3 | 3.3 | 3.6 | 3.9 |
| RN hours per resident day | 0.9 | 0.8 | 0.6 | 0.7 |
| Nursing staff turnover | 33.1% | 48.0% | 45.4% | 45.8% |
| Fines listed | $42,078 | $24,764 | $0 | — |
County and state figures are medians across facilities (8 in the county, 507 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Indiana average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 May 2026, 30 Apr 2025.
Severity mix: J ×1 D ×38 E ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 13 May 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 12 Jun 2026 |
| 13 May 2026 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 12 Jun 2026 |
| 13 May 2026 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 12 Jun 2026 |
| 13 May 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 12 Jun 2026 |
| 12 Aug 2025 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Complaint investigation | 12 Sep 2025 |
| 12 Aug 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 12 Sep 2025 |
| 12 Aug 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 12 Sep 2025 |
| 12 Aug 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 12 Sep 2025 |
| 12 Aug 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 12 Sep 2025 |
| 18 Jul 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 25 Jul 2025 |
| 18 Jul 2025 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint investigation | 25 Jul 2025 |
| 30 Apr 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 30 May 2025 |
| 30 Apr 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 30 May 2025 |
| 30 Apr 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 30 May 2025 |
| 30 Apr 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 30 May 2025 |
| 30 Apr 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 30 May 2025 |
| 30 Apr 2025 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 30 May 2025 |
| 30 Apr 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 30 May 2025 |
| 30 Apr 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 30 May 2025 |
| 10 Feb 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 28 Feb 2025 |
| 8 Jan 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 31 Jan 2025 |
| 8 Jan 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 31 Jan 2025 |
| 9 Dec 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 31 Dec 2024 |
| 5 Sep 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 30 Sep 2024 |
| 5 Sep 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 30 Sep 2024 |
| 5 Sep 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 30 Sep 2024 |
| 5 Sep 2024 | F0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Complaint investigation | 30 Sep 2024 |
| 19 Apr 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 2 May 2024 |
| 19 Apr 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 2 May 2024 |
| 19 Apr 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 2 May 2024 |
| 20 Feb 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 21 Feb 2024 |
| 20 Feb 2024 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | D | Standard survey | 21 Feb 2024 |
| 20 Feb 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 21 Feb 2024 |
| 20 Feb 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 21 Feb 2024 |
| 20 Feb 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 21 Feb 2024 |
| 20 Feb 2024 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 21 Feb 2024 |
| 20 Feb 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 21 Feb 2024 |
| 20 Feb 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 21 Feb 2024 |
| 20 Feb 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 21 Feb 2024 |
| 20 Feb 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 21 Feb 2024 |
| 20 Feb 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 21 Feb 2024 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 19 Apr 2024 | Fine | $42,078 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Indiana average. Turnover: nursing staff 33.1%, RNs 32.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Indiana median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 10.5% | 8.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.8% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.9% | 0.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.5% | 3.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.5% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.9% | 9.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.8% | 3.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 18.1% | 11.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, partnership. Legal business name: Witham Memorial Hospital.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Witham Memorial Hospital | 5% or greater direct ownership interest | 100% | 07/01/2011 |
| Ambassador Centerville Management, LLC | Operational/managerial control | NOT APPLICABLE | 05/02/2022 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Wayne County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Arbor Trace Health & Living Community | Richmond | 101 | 5 | 4 | 2 | 18 | 17.8 | — | 15 May 2024 |
| Forest Park Health Campus | Richmond | 70 | 3 | 3 | 1 | 16 | 22.9 | — | 15 May 2026 |
| Rosebud Village | Richmond | 110 | 3 | 3 | 3 | 21 | 19.1 | — | 29 Jul 2025 |
| Springs of Richmond, The | Richmond | 70 | 3 | 2 | 3 | 35 | 50.0 | $26K | 13 Feb 2026 |
| Willows of Richmond | Richmond | 87 | 2 | 2 | 2 | 21 | 24.1 | — | 15 Oct 2025 |
| Brickyard Healthcare - Golden Rule Care Centerabuse icon | Richmond | 170 | 1 | 1 | 2 | 45 | 26.5 | $55K | 4 Feb 2026 |
| Brickyard Healthcare - Richmond Care Centerabuse icon | Richmond | 87 | 1 | 1 | 3 | 59 | 67.8 | $25K | 8 Dec 2025 |
All 8 facilities in Wayne County
Questions and answers
How many deficiencies has Ambassador Healthcare been cited for?
41 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Indiana median is 19 per facility.
Has Ambassador Healthcare been fined?
Yes. CMS lists fines totalling $42K in the period covered.
How does staffing at Ambassador Healthcare compare?
Reported total nurse staffing is 4.3 hours per resident per day against a Indiana median of 3.6 and a national average of 3.9.
Who operates Ambassador Healthcare?
Ownership type is for-profit, partnership. Organisations in the CMS ownership record include Witham Memorial Hospital and Ambassador Centerville Management, LLC. Individual owners and managers are not listed on this site.
When was Ambassador Healthcare last inspected?
The most recent survey or investigation in the CMS record is dated 13 May 2026; the most recent standard health survey was 13 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.