Elder Care Record

Connecticut › South Central Ct County › Hamden

Arden Care Center

850 Mix Ave, Hamden, CT 06514

CCN 075228 · For-profit, limited liability company · 271 certified beds · chain Highbridge Healthcare

CMS abuse iconSpecial Focus Facility candidate
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 271 beds, Arden Care Center serves Hamden in South Central Ct County, Connecticut and has taken Medicare and Medicaid residents since 1973.

CMS gives it 1 of 5 stars overall, below the Connecticut median of 3; the health inspection rating is 1, staffing 2 and quality measures 3.

Inspectors recorded 89 health deficiencies across the three most recent survey cycles (44, 13, 32 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 32.8 per 100 beds, about the same as the state median of 29.2.

CMS lists 2 penalties in the period covered: fines totalling $88K.

Reported nurse staffing is 3.5 hours per resident per day (0.5 RN), close to the Connecticut median of 3.7; nursing staff turnover is 38.1%.

CMS flags that the facility carries the CMS abuse icon and is a Special Focus Facility candidate.

89health deficiencies, 3 survey cycles3 at actual harm or worse
$88Kfines listed by CMS2 penalties in period
3.5nurse hours per resident per daystate median 3.7
81%occupancy (residents ÷ beds)219 residents a day

Compared with county, state and nation

MeasureThis facilitySouth Central Ct Co. medianConnecticut medianUS average
Overall star rating1233.0
Health citations, 3 cycles89393528.7
Citations per 100 beds32.838.329.226.8
Total nurse hours per resident day3.53.83.73.9
RN hours per resident day0.50.50.60.7
Nursing staff turnover38.1%39.8%35.9%45.8%
Fines listed$87,831$8,021$8,021—

County and state figures are medians across facilities (23 in the county, 191 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)44
Cycle 213
Cycle 332

Dark bar: this facility. Grey bar: Connecticut average per facility for the same cycle, as published by CMS. Standard health survey dates: 26 Feb 2025, 7 Jun 2022.

Severity mix: J ×2 G ×1 D ×73 E ×12 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
15 Apr 2026F0760Ensure that residents are free from significant medication errors.EComplaint investigation7 May 2026
15 Apr 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation7 May 2026
15 Apr 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation7 May 2026
15 Apr 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation7 May 2026
15 Apr 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation7 May 2026
15 Apr 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation7 May 2026
15 Apr 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation7 May 2026
9 Mar 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EComplaint investigation1 Apr 2026
9 Mar 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation1 Apr 2026
9 Mar 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation1 Apr 2026
9 Mar 2026F0687Provide appropriate foot care.DComplaint investigation1 Apr 2026
17 Feb 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation26 Mar 2026
17 Feb 2026F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.DComplaint investigation26 Mar 2026
21 Jan 2026F0760Ensure that residents are free from significant medication errors.EComplaint investigation19 Feb 2026
21 Jan 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation19 Feb 2026
21 Jan 2026F0610Respond appropriately to all alleged violations.DComplaint investigation19 Feb 2026
21 Jan 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation19 Feb 2026
21 Jan 2026F0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.DComplaint investigation19 Feb 2026
18 Dec 2025F0552Ensure that residents are fully informed and understand their health status, care and treatments.DComplaint investigation15 Feb 2026
18 Dec 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation15 Feb 2026
18 Dec 2025F0760Ensure that residents are free from significant medication errors.DComplaint investigation15 Feb 2026
1 Dec 2025F0602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint investigation12 Feb 2026
1 Dec 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation12 Feb 2026
1 Dec 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation12 Feb 2026
29 Sep 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation13 Nov 2025
26 Aug 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation7 Oct 2025
26 Aug 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation7 Oct 2025
26 Aug 2025F0610Respond appropriately to all alleged violations.DComplaint investigation7 Oct 2025
22 Jul 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation1 Aug 2025
26 Feb 2025F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.EStandard survey14 Apr 2025
26 Feb 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey14 Apr 2025
26 Feb 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey14 Apr 2025
26 Feb 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey14 Apr 2025
26 Feb 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey14 Apr 2025
26 Feb 2025F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey14 Apr 2025
26 Feb 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey14 Apr 2025
26 Feb 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey14 Apr 2025
26 Feb 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey14 Apr 2025
26 Feb 2025F0692Provide enough food/fluids to maintain a resident's health.DStandard survey14 Apr 2025
26 Feb 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey14 Apr 2025
26 Feb 2025F0790Provide routine and 24-hour emergency dental care for each resident.DStandard survey14 Apr 2025
26 Feb 2025F0880Provide and implement an infection prevention and control program.DStandard survey14 Apr 2025
26 Feb 2025F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey14 Apr 2025
26 Feb 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey14 Apr 2025
26 Feb 2025F0570Assure the security of all personal funds of residents deposited with the facility.CStandard survey14 Apr 2025
16 Jan 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EComplaint investigation8 Feb 2025
16 Jan 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation31 Dec 2024
7 Nov 2024F0602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint investigation2 Dec 2024
7 Nov 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation2 Dec 2024
7 Oct 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation26 Sep 2024
20 Jun 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation25 Jul 2024
13 May 2024F0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.DComplaint investigation17 Jun 2024
20 Mar 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation10 Apr 2024
7 Mar 2024F0760Ensure that residents are free from significant medication errors.JComplaint investigation6 Mar 2024
7 Mar 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation10 Apr 2024
7 Mar 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation10 Apr 2024
7 Mar 2024F0610Respond appropriately to all alleged violations.DComplaint investigation10 Apr 2024
7 Mar 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation6 Mar 2024
7 Mar 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation6 Mar 2024
28 Feb 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation10 Apr 2024
28 Feb 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation10 Apr 2024
28 Feb 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation10 Apr 2024
28 Feb 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation10 Apr 2024
6 Nov 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation18 Dec 2023
6 Nov 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation18 Dec 2023
6 Nov 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation18 Dec 2023
6 Nov 2023F0660Plan the resident's discharge to meet the resident's goals and needs.DComplaint investigation18 Dec 2023
6 Nov 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation18 Dec 2023
6 Nov 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation18 Dec 2023
19 Oct 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation27 Oct 2023
21 Aug 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation8 Sep 2023
21 Aug 2023F0610Respond appropriately to all alleged violations.DComplaint investigation8 Sep 2023
21 Aug 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation8 Sep 2023
7 Jun 2022F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey8 Jul 2022
7 Jun 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey8 Jul 2022
7 Jun 2022F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey8 Jul 2022
7 Jun 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey8 Jul 2022
7 Jun 2022F0692Provide enough food/fluids to maintain a resident's health.DStandard survey8 Jul 2022
7 Jun 2022F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard survey8 Jul 2022
7 Jun 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey8 Jul 2022
24 Oct 2019F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey5 Dec 2019
24 Oct 2019F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EStandard survey5 Dec 2019
24 Oct 2019F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey5 Dec 2019
24 Oct 2019F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey5 Dec 2019
24 Oct 2019F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey5 Dec 2019
24 Oct 2019F0610Respond appropriately to all alleged violations.DStandard survey5 Dec 2019
24 Oct 2019F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey5 Dec 2019
24 Oct 2019F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey5 Dec 2019
24 Oct 2019F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard survey5 Dec 2019

Penalties

DateTypeAmountDetail
28 Feb 2024Fine$15,642
19 Oct 2023Fine$72,189

Staffing

Total nursing3.53 h
Nurse aides2.19 h
LPN0.89 h
RN0.45 h
Weekend total3.29 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Connecticut average. Turnover: nursing staff 38.1%, RNs 71.4%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityConnecticut medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay14.7%17.6%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.2%0.5%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.0%1.2%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.1%3.1%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.3%1.1%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay12.9%15.3%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.5%3.8%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay17.5%17.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Arden Care Center Llc. Chain: Highbridge Healthcare (6 facilities).

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in South Central Ct County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Evergreen WoodsNorth Branford505451530.0—4 Sep 2025
Grimes CenterNew Haven1145452219.3—30 Jan 2026
Milford Health and Rehabilitation CenterMilford1205432117.5$19K16 Jun 2026
Autumn Lake Healthcare At the WillowsWoodbridge904432527.8—14 Nov 2025
Civita Care Center At West RiverMilford1204332621.7—29 Jan 2025
Guilford House, TheGuilford754353344.0$9K22 Sep 2025
Leeway, IncNew Haven304512376.7—30 Dec 2025
Whispering Pines Rehabilitation and Nursing CenterEast Haven904423437.8—17 Mar 2026

All 23 facilities in South Central Ct County

Questions and answers

How many deficiencies has Arden Care Center been cited for?

89 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Connecticut median is 35 per facility.

Has Arden Care Center been fined?

Yes. CMS lists fines totalling $88K in the period covered.

How does staffing at Arden Care Center compare?

Reported total nurse staffing is 3.5 hours per resident per day against a Connecticut median of 3.7 and a national average of 3.9.

Who operates Arden Care Center?

It is part of the Highbridge Healthcare chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.

When was Arden Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 15 Apr 2026; the most recent standard health survey was 26 Feb 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.