Connecticut › South Central Ct County › New Haven
New Haven Center For Nursing & Rehabilitation LLC
181 Clifton Street, New Haven, CT 06513
CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 150 beds, New Haven Center For Nursing & Rehabilitation LLC serves New Haven in South Central Ct County, Connecticut and has taken Medicare and Medicaid residents since 1994.
CMS gives it 1 of 5 stars overall, below the Connecticut median of 3; the health inspection rating is 1, staffing 4 and quality measures 1.
Inspectors recorded 80 health deficiencies across the three most recent survey cycles (31, 21, 28 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 53.3 per 100 beds, more than the state median of 29.2.
CMS lists 3 penalties in the period covered: fines totalling $62K and 1 payment denial.
Reported nurse staffing is 4.0 hours per resident per day (0.8 RN), close to the Connecticut median of 3.7; nursing staff turnover is 27.6%.
CMS flags that the facility carries the CMS abuse icon.
80health deficiencies, 3 survey cycles2 at actual harm or worse
$62Kfines listed by CMS3 penalties in period
4.0nurse hours per resident per daystate median 3.7
83%occupancy (residents ÷ beds)125 residents a day
Compared with county, state and nation
| Measure | This facility | South Central Ct Co. median | Connecticut median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 80 | 39 | 35 | 28.7 |
| Citations per 100 beds | 53.3 | 38.3 | 29.2 | 26.8 |
| Total nurse hours per resident day | 4.0 | 3.8 | 3.7 | 3.9 |
| RN hours per resident day | 0.8 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 27.6% | 39.8% | 35.9% | 45.8% |
| Fines listed | $61,814 | $8,021 | $8,021 | — |
County and state figures are medians across facilities (23 in the county, 191 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Connecticut average per facility for the same cycle, as published by CMS. Standard health survey dates: 29 Aug 2025, 3 Apr 2023.
Severity mix: J ×2 D ×58 E ×13 B ×7
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 18 Feb 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Complaint investigation | 1 Mar 2026 |
| 4 Dec 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 15 Jan 2026 |
| 4 Dec 2025 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint investigation | 15 Jan 2026 |
| 4 Dec 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 15 Jan 2026 |
| 29 Aug 2025 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | J | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0730 | Observe each nurse aide's job performance and give regular training. | E | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0881 | Implement a program that monitors antibiotic use. | E | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | D | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | D | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | D | Standard survey | 1 Sep 2025 |
| 29 Aug 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 1 Sep 2025 |
| 2 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 2 Dec 2024 |
| 2 Dec 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 2 Dec 2024 |
| 12 Sep 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 24 Oct 2024 |
| 15 Aug 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 11 Oct 2024 |
| 15 Aug 2024 | F0836 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | D | Complaint investigation | 11 Oct 2024 |
| 20 Jun 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 20 Aug 2024 |
| 20 Jun 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 20 Aug 2024 |
| 15 May 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 15 Jul 2024 |
| 15 May 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 15 Jul 2024 |
| 15 May 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Complaint investigation | 15 Jul 2024 |
| 5 Feb 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 22 Mar 2024 |
| 5 Feb 2024 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | B | Complaint investigation | 22 Mar 2024 |
| 17 Jan 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 16 Feb 2024 |
| 17 Jan 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 16 Feb 2024 |
| 17 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 16 Feb 2024 |
| 17 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 16 Feb 2024 |
| 24 Aug 2023 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Complaint investigation | 4 Oct 2023 |
| 24 Aug 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 4 Oct 2023 |
| 24 Aug 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 4 Oct 2023 |
| 3 Apr 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 14 May 2023 |
| 3 Apr 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 14 May 2023 |
| 3 Apr 2023 | F0881 | Implement a program that monitors antibiotic use. | E | Standard survey | 14 May 2023 |
| 3 Apr 2023 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 14 May 2023 |
| 3 Apr 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 14 May 2023 |
| 3 Apr 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 14 May 2023 |
| 3 Apr 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 14 May 2023 |
| 3 Apr 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 14 May 2023 |
| 3 Apr 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 14 May 2023 |
| 3 Apr 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 14 May 2023 |
| 3 Apr 2023 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Standard survey | 14 May 2023 |
| 3 Apr 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 14 May 2023 |
| 3 Apr 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Standard survey | 14 May 2023 |
| 3 Apr 2023 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | B | Standard survey | 14 May 2023 |
| 3 Apr 2023 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | Standard survey | 14 May 2023 |
| 3 Apr 2023 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | B | Standard survey | 14 May 2023 |
| 15 Jun 2021 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Standard survey | 19 Jul 2021 |
| 15 Jun 2021 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 19 Jul 2021 |
| 15 Jun 2021 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 19 Jul 2021 |
| 15 Jun 2021 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 19 Jul 2021 |
| 15 Jun 2021 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 19 Jul 2021 |
| 15 Jun 2021 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 19 Jul 2021 |
| 15 Jun 2021 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 19 Jul 2021 |
| 15 Jun 2021 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 19 Jul 2021 |
| 15 Jun 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 19 Jul 2021 |
| 15 Jun 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 19 Jul 2021 |
| 15 Jun 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 19 Jul 2021 |
| 15 Jun 2021 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 19 Jul 2021 |
| 15 Jun 2021 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 19 Jul 2021 |
| 15 Jun 2021 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 19 Jul 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 29 Aug 2025 | Fine | $37,749 | |
| 2 Dec 2024 | Fine | $24,065 | |
| 20 Jun 2024 | Payment denial | — | 34 days |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Connecticut average. Turnover: nursing staff 27.6%, RNs 58.3%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Connecticut median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 10.9% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.1% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.2% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.9% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 8.3% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 14.8% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.3% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 23.9% | 17.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Chain: Essential Healthcare (6 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Zella Healthcare Consulting LLC | Adp of the snf | NOT APPLICABLE | 11/01/2021 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in South Central Ct County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Evergreen Woods | North Branford | 50 | 5 | 4 | 5 | 15 | 30.0 | — | 4 Sep 2025 |
| Grimes Center | New Haven | 114 | 5 | 4 | 5 | 22 | 19.3 | — | 30 Jan 2026 |
| Milford Health and Rehabilitation Center | Milford | 120 | 5 | 4 | 3 | 21 | 17.5 | $19K | 16 Jun 2026 |
| Autumn Lake Healthcare At the Willows | Woodbridge | 90 | 4 | 4 | 3 | 25 | 27.8 | — | 14 Nov 2025 |
| Civita Care Center At West River | Milford | 120 | 4 | 3 | 3 | 26 | 21.7 | — | 29 Jan 2025 |
| Guilford House, The | Guilford | 75 | 4 | 3 | 5 | 33 | 44.0 | $9K | 22 Sep 2025 |
| Leeway, Inc | New Haven | 30 | 4 | 5 | 1 | 23 | 76.7 | — | 30 Dec 2025 |
| Whispering Pines Rehabilitation and Nursing Center | East Haven | 90 | 4 | 4 | 2 | 34 | 37.8 | — | 17 Mar 2026 |
All 23 facilities in South Central Ct County
Questions and answers
How many deficiencies has New Haven Center For Nursing & Rehabilitation LLC been cited for?
80 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Connecticut median is 35 per facility.
Has New Haven Center For Nursing & Rehabilitation LLC been fined?
Yes. CMS lists fines totalling $62K in the period covered, plus 1 payment denial.
How does staffing at New Haven Center For Nursing & Rehabilitation LLC compare?
Reported total nurse staffing is 4.0 hours per resident per day against a Connecticut median of 3.7 and a national average of 3.9.
Who operates New Haven Center For Nursing & Rehabilitation LLC?
It is part of the Essential Healthcare chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was New Haven Center For Nursing & Rehabilitation LLC last inspected?
The most recent survey or investigation in the CMS record is dated 18 Feb 2026; the most recent standard health survey was 29 Aug 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.