Missouri › Phelps County › Rolla
Aurora Health and Rehabilitation
1200 Mccutchen Road, Rolla, MO 65401
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Aurora Health and Rehabilitation, in Rolla, Missouri, is certified for 116 beds under for-profit, corporation ownership and belongs to the Vertical Health Services chain.
CMS gives it 2 of 5 stars overall, equal to the Missouri median; the health inspection rating is 3, staffing 1 and quality measures 4.
Inspectors recorded 46 health deficiencies across the three most recent survey cycles (9, 15, 22 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 39.7 per 100 beds, about the same as the state median of 32.1.
CMS lists 3 penalties in the period covered: fines totalling $33K.
Reported nurse staffing is 3.3 hours per resident per day (0.8 RN), close to the Missouri median of 3.4; nursing staff turnover is 73.4%.
Compared with county, state and nation
| Measure | This facility | Phelps Co. median | Missouri median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 2 | 3.0 |
| Health citations, 3 cycles | 46 | 33 | 31 | 28.7 |
| Citations per 100 beds | 39.7 | 34.4 | 32.1 | 26.8 |
| Total nurse hours per resident day | 3.3 | 3.3 | 3.4 | 3.9 |
| RN hours per resident day | 0.8 | 0.8 | 0.4 | 0.7 |
| Nursing staff turnover | 73.4% | 58.0% | 56.1% | 45.8% |
| Fines listed | $32,782 | $0 | $0 | — |
County and state figures are medians across facilities (6 in the county, 487 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Missouri average per facility for the same cycle, as published by CMS. Standard health survey dates: 10 Dec 2025, 28 Jun 2024.
Severity mix: J ×1 D ×15 E ×21 F ×2 B ×1 C ×6
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 10 Dec 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 30 Dec 2025 |
| 10 Dec 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 30 Dec 2025 |
| 19 Nov 2025 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | E | Complaint investigation | 4 Dec 2025 |
| 19 Nov 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 4 Dec 2025 |
| 19 Nov 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 4 Dec 2025 |
| 19 Nov 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 4 Dec 2025 |
| 19 Nov 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 4 Dec 2025 |
| 19 Nov 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Complaint investigation | 4 Dec 2025 |
| 19 Nov 2025 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | D | Complaint investigation | 4 Dec 2025 |
| 2 Jul 2025 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint investigation | 16 Jul 2025 |
| 20 Mar 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 11 Apr 2025 |
| 20 Mar 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 11 Apr 2025 |
| 20 Mar 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 11 Apr 2025 |
| 17 Oct 2024 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | E | Complaint investigation | 7 Nov 2024 |
| 17 Oct 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 7 Nov 2024 |
| 16 Aug 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 8 Aug 2024 |
| 28 Jun 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 7 Aug 2024 |
| 28 Jun 2024 | F0583 | Keep residents' personal and medical records private and confidential. | E | Standard survey | 7 Aug 2024 |
| 28 Jun 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 7 Aug 2024 |
| 28 Jun 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 7 Aug 2024 |
| 28 Jun 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 7 Aug 2024 |
| 28 Jun 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 7 Aug 2024 |
| 28 Jun 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 7 Aug 2024 |
| 28 Jun 2024 | F0732 | Post nurse staffing information every day. | D | Standard survey | 7 Aug 2024 |
| 22 Feb 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Complaint investigation | 16 Mar 2024 |
| 22 Feb 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 16 Mar 2024 |
| 25 Jan 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 21 Mar 2024 |
| 25 Jan 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 21 Mar 2024 |
| 20 Oct 2023 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | E | Complaint investigation | 13 Nov 2023 |
| 31 Aug 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 29 Sep 2023 |
| 31 Aug 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 29 Sep 2023 |
| 31 Aug 2023 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | E | Standard survey | 13 Nov 2023 |
| 31 Aug 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 29 Sep 2023 |
| 31 Aug 2023 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 29 Sep 2023 |
| 31 Aug 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 13 Nov 2023 |
| 31 Aug 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Standard survey | 29 Sep 2023 |
| 31 Aug 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 29 Sep 2023 |
| 31 Aug 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 13 Nov 2023 |
| 31 Aug 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 13 Nov 2023 |
| 31 Aug 2023 | F0575 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. | C | Standard survey | 29 Sep 2023 |
| 31 Aug 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | C | Standard survey | 29 Sep 2023 |
| 31 Aug 2023 | F0814 | Dispose of garbage and refuse properly. | C | Standard survey | 29 Sep 2023 |
| 31 Aug 2023 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | C | Standard survey | 29 Sep 2023 |
| 31 Aug 2023 | F0881 | Implement a program that monitors antibiotic use. | C | Standard survey | 29 Sep 2023 |
| 31 Aug 2023 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | C | Standard survey | 29 Sep 2023 |
| 31 Aug 2023 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | B | Standard survey | 29 Sep 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 28 Jun 2024 | Fine | $14,433 | |
| 25 Sep 2023 | Fine | $4,587 | |
| 5 Sep 2023 | Fine | $13,762 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Missouri average. Turnover: nursing staff 73.4%, RNs 60.0%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Missouri median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 7.8% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.4% | 1.6% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.4% | 3.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 4.0% | 16.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.5% | 4.1% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 32.8% | 21.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Mccutchen Rd Healthcare Llc. Chain: Vertical Health Services (15 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Vhs Mo Opco Holdings LLC | Direct ownership interest | NOT APPLICABLE | 06/01/2023 |
| Mccutchen Rd Consulting LLC | Operational/managerial control | NOT APPLICABLE | 06/01/2023 |
| Mccutchen Rd Consulting LLC | Adp of the snf | NOT APPLICABLE | 04/10/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Phelps County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Phelps Health | Rolla | 20 | 5 | 5 | 5 | 1 | 5.0 | — | 28 Dec 2023 |
| Rolla Presbyterian Manor | Rolla | 30 | 5 | 4 | 5 | 8 | 26.7 | — | 6 Mar 2025 |
| Silverstone Place | Rolla | 110 | 3 | 4 | 1 | 33 | 30.0 | — | 20 Nov 2025 |
| St James Living Center | Saint James | 90 | 3 | 4 | 3 | 31 | 34.4 | $14K | 17 Nov 2025 |
| Cedar Pointe | Rolla | 102 | 1 | 3 | 1 | 40 | 39.2 | — | 12 Feb 2026 |
All 6 facilities in Phelps County
Questions and answers
How many deficiencies has Aurora Health and Rehabilitation been cited for?
46 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Missouri median is 31 per facility.
Has Aurora Health and Rehabilitation been fined?
Yes. CMS lists fines totalling $33K in the period covered.
How does staffing at Aurora Health and Rehabilitation compare?
Reported total nurse staffing is 3.3 hours per resident per day against a Missouri median of 3.4 and a national average of 3.9.
Who operates Aurora Health and Rehabilitation?
It is part of the Vertical Health Services chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Vhs Mo Opco Holdings LLC and Mccutchen Rd Consulting LLC. Individual owners and managers are not listed on this site.
When was Aurora Health and Rehabilitation last inspected?
The most recent survey or investigation in the CMS record is dated 10 Dec 2025; the most recent standard health survey was 10 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.