Illinois › Cook County › Palos Heights
Avantara Palos Heights
7850 West College Drive, Palos Heights, IL 60463
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 184 beds, Avantara Palos Heights serves Palos Heights in Cook County, Illinois and has taken Medicare and Medicaid residents since 1989.
CMS gives it 2 of 5 stars overall, equal to the Illinois median; the health inspection rating is 2, staffing 2 and quality measures 3.
Inspectors recorded 42 health deficiencies across the three most recent survey cycles (17, 14, 11 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 22.8 per 100 beds, about the same as the state median of 28.4.
CMS lists 3 penalties in the period covered: fines totalling $23K and 1 payment denial.
Reported nurse staffing is 3.7 hours per resident per day (0.9 RN), close to the Illinois median of 3.3; nursing staff turnover is 52.3%.
Compared with county, state and nation
| Measure | This facility | Cook Co. median | Illinois median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 42 | 37 | 34 | 28.7 |
| Citations per 100 beds | 22.8 | 23.8 | 28.4 | 26.8 |
| Total nurse hours per resident day | 3.7 | 3.2 | 3.3 | 3.9 |
| RN hours per resident day | 0.9 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 52.3% | 39.7% | 43.4% | 45.8% |
| Fines listed | $22,645 | $52,199 | $45,123 | — |
County and state figures are medians across facilities (202 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Sep 2025, 1 Nov 2024.
Severity mix: G ×3 D ×27 E ×8 F ×3 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 15 Mar 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 23 Mar 2026 |
| 15 Mar 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 23 Mar 2026 |
| 9 Jan 2026 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Complaint investigation | 19 Jan 2026 |
| 18 Sep 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | Standard survey | 10 Oct 2025 |
| 18 Sep 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 10 Oct 2025 |
| 18 Sep 2025 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 10 Oct 2025 |
| 18 Sep 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 10 Oct 2025 |
| 18 Sep 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Standard survey | 10 Oct 2025 |
| 18 Sep 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 10 Oct 2025 |
| 18 Sep 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 10 Oct 2025 |
| 18 Sep 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 10 Oct 2025 |
| 18 Sep 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 10 Oct 2025 |
| 18 Sep 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 10 Oct 2025 |
| 18 Sep 2025 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 10 Oct 2025 |
| 18 Sep 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 10 Oct 2025 |
| 18 Sep 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 10 Oct 2025 |
| 18 Sep 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 10 Oct 2025 |
| 3 Jul 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 18 Jul 2025 |
| 3 Jul 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 18 Jul 2025 |
| 1 Nov 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 19 Nov 2024 |
| 1 Nov 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 19 Nov 2024 |
| 1 Nov 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 19 Nov 2024 |
| 1 Nov 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 19 Nov 2024 |
| 1 Nov 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 19 Nov 2024 |
| 1 Nov 2024 | F0732 | Post nurse staffing information every day. | C | Standard survey | 19 Nov 2024 |
| 9 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 28 Oct 2024 |
| 9 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 28 Oct 2024 |
| 13 Sep 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 23 Sep 2024 |
| 13 Sep 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 23 Sep 2024 |
| 13 Sep 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 23 Sep 2024 |
| 8 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 26 Aug 2024 |
| 25 Jun 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 5 Jul 2024 |
| 25 Jun 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 5 Jul 2024 |
| 29 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 14 Feb 2024 |
| 29 Dec 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 12 Jan 2024 |
| 29 Dec 2023 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 12 Jan 2024 |
| 29 Dec 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 12 Jan 2024 |
| 29 Dec 2023 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 12 Jan 2024 |
| 29 Dec 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 12 Jan 2024 |
| 29 Dec 2023 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 12 Jan 2024 |
| 1 Sep 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 8 Sep 2023 |
| 1 Sep 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 8 Sep 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 3 Jul 2025 | Fine | $12,438 | |
| 9 Oct 2024 | Payment denial | — | 14 days |
| 9 Oct 2024 | Fine | $10,207 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 52.3%, RNs 52.5%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Illinois median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 35.2% | 11.5% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.7% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.7% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.5% | 1.5% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 18.3% | 12.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.2% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 19.3% | 17.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Phe Skilled Nursing Facility Llc. Chain: Legacy Healthcare (89 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Legacy Healthcare Financial Services LLC | Operational/managerial control | NOT APPLICABLE | 02/01/2023 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Cook County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Addolorata Villa | Wheeling | 86 | 5 | 3 | 5 | 24 | 27.9 | $181K | 28 May 2026 |
| Alden Estates of Evanston | Evanston | 99 | 5 | 5 | 4 | 12 | 12.1 | — | 19 Dec 2025 |
| Alden Estates of Skokie | Skokie | 56 | 5 | 5 | 4 | 3 | 5.4 | — | 24 Oct 2024 |
| Alden Poplar Creek Rehab & HCC | Hoffman Estates | 217 | 5 | 4 | 2 | 29 | 13.4 | $8K | 11 Mar 2026 |
| Aperion Care Niles | Niles | 99 | 5 | 4 | 2 | 21 | 21.2 | $12K | 29 May 2026 |
| Ascension Nazarethville Place | Des Plaines | 68 | 5 | 5 | 4 | 5 | 7.4 | — | 31 Dec 2025 |
| Bella Terra Streamwood | Streamwood | 214 | 5 | 5 | 2 | 16 | 7.5 | — | 20 Dec 2025 |
| Brandel Health and Rehab | Northbrook | 102 | 5 | 5 | 5 | 3 | 2.9 | — | 12 Sep 2025 |
All 202 facilities in Cook County
Questions and answers
How many deficiencies has Avantara Palos Heights been cited for?
42 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.
Has Avantara Palos Heights been fined?
Yes. CMS lists fines totalling $23K in the period covered, plus 1 payment denial.
How does staffing at Avantara Palos Heights compare?
Reported total nurse staffing is 3.7 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.
Who operates Avantara Palos Heights?
It is part of the Legacy Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Legacy Healthcare Financial Services LLC. Individual owners and managers are not listed on this site.
When was Avantara Palos Heights last inspected?
The most recent survey or investigation in the CMS record is dated 15 Mar 2026; the most recent standard health survey was 18 Sep 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.