Illinois › Cook County › Palos Heights
Elevate Care Palos Heights
12550 South Ridgeland Avenue, Palos Heights, IL 60463
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Elevate Care Palos Heights is a For-profit, limited liability company nursing home in Palos Heights, Illinois, certified for 111 beds and caring for about 96 residents a day.
CMS gives it 2 of 5 stars overall, equal to the Illinois median; the health inspection rating is 2, staffing 2 and quality measures 4.
Inspectors recorded 21 health deficiencies across the three most recent survey cycles (5, 10, 6 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 18.9 per 100 beds, fewer than the state median of 28.4.
CMS lists 3 penalties in the period covered: fines totalling $49K and 1 payment denial.
Reported nurse staffing is 3.5 hours per resident per day (0.5 RN), close to the Illinois median of 3.3; nursing staff turnover is 44.0%.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Cook Co. median | Illinois median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 21 | 37 | 34 | 28.7 |
| Citations per 100 beds | 18.9 | 23.8 | 28.4 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.2 | 3.3 | 3.9 |
| RN hours per resident day | 0.5 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 44.0% | 39.7% | 43.4% | 45.8% |
| Fines listed | $48,832 | $52,199 | $45,123 | — |
County and state figures are medians across facilities (202 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Jan 2025, 14 Dec 2023.
Severity mix: G ×4 D ×11 E ×2 F ×4
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 27 May 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 9 Jun 2026 |
| 23 Sep 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 3 Oct 2025 |
| 23 Sep 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 3 Oct 2025 |
| 15 Jul 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Complaint investigation | 26 Jul 2025 |
| 15 Jul 2025 | F0568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | D | Complaint investigation | 23 Jul 2025 |
| 15 Jul 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 25 Jul 2025 |
| 15 Jul 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 25 Jul 2025 |
| 24 Jan 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 27 Jan 2025 |
| 24 Jan 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 27 Jan 2025 |
| 25 Oct 2024 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Complaint investigation | 29 Oct 2024 |
| 22 Sep 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 11 Oct 2024 |
| 22 Sep 2024 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 11 Oct 2024 |
| 22 Sep 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 11 Oct 2024 |
| 22 Sep 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 11 Oct 2024 |
| 20 Aug 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 29 Aug 2024 |
| 10 Jun 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 14 Jun 2024 |
| 9 Mar 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Standard survey | 10 Mar 2023 |
| 9 Mar 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 10 Mar 2023 |
| 9 Mar 2023 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 10 Mar 2023 |
| 9 Mar 2023 | F0885 | Report COVID19 data to residents and families. | F | Standard survey | 10 Mar 2023 |
| 9 Mar 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 10 Mar 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 25 Nov 2025 | Fine | $15,857 | |
| 22 Sep 2024 | Payment denial | — | 9 days |
| 22 Sep 2024 | Fine | $32,975 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 44.0%, RNs 14.3%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Illinois median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 12.0% | 11.5% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.7% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.1% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.7% | 1.5% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.6% | 12.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.6% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 6.7% | 17.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Elevate Care Palos Heights Llc. Chain: Elevate Care (14 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Aperion Care Exec Holdings LLC | Direct ownership interest | NOT APPLICABLE | 05/01/2025 |
| Curis Services LLC | Adp of the snf | NOT APPLICABLE | 01/01/2023 |
| Elevate Care Consulting LLC | Adp of the snf | NOT APPLICABLE | 01/01/2023 |
| Elevate Care Inc | Adp of the snf | NOT APPLICABLE | 11/11/2024 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Cook County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Addolorata Villa | Wheeling | 86 | 5 | 3 | 5 | 24 | 27.9 | $181K | 28 May 2026 |
| Alden Estates of Evanston | Evanston | 99 | 5 | 5 | 4 | 12 | 12.1 | — | 19 Dec 2025 |
| Alden Estates of Skokie | Skokie | 56 | 5 | 5 | 4 | 3 | 5.4 | — | 24 Oct 2024 |
| Alden Poplar Creek Rehab & HCC | Hoffman Estates | 217 | 5 | 4 | 2 | 29 | 13.4 | $8K | 11 Mar 2026 |
| Aperion Care Niles | Niles | 99 | 5 | 4 | 2 | 21 | 21.2 | $12K | 29 May 2026 |
| Ascension Nazarethville Place | Des Plaines | 68 | 5 | 5 | 4 | 5 | 7.4 | — | 31 Dec 2025 |
| Bella Terra Streamwood | Streamwood | 214 | 5 | 5 | 2 | 16 | 7.5 | — | 20 Dec 2025 |
| Brandel Health and Rehab | Northbrook | 102 | 5 | 5 | 5 | 3 | 2.9 | — | 12 Sep 2025 |
All 202 facilities in Cook County
Questions and answers
How many deficiencies has Elevate Care Palos Heights been cited for?
21 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.
Has Elevate Care Palos Heights been fined?
Yes. CMS lists fines totalling $49K in the period covered, plus 1 payment denial.
How does staffing at Elevate Care Palos Heights compare?
Reported total nurse staffing is 3.5 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.
Who operates Elevate Care Palos Heights?
It is part of the Elevate Care chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Aperion Care Exec Holdings LLC. Individual owners and managers are not listed on this site.
When was Elevate Care Palos Heights last inspected?
The most recent survey or investigation in the CMS record is dated 27 May 2026; the most recent standard health survey was 24 Jan 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.