Illinois › Cook County › Palos Hills
Nexus At Palos
10426 South Roberts, Palos Hills, IL 60465
CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Nexus At Palos, in Palos Hills, Illinois, is certified for 207 beds under for-profit, limited liability company ownership.
CMS gives it 1 of 5 stars overall, below the Illinois median of 2; the health inspection rating is 1, staffing 1 and quality measures 2.
Inspectors recorded 87 health deficiencies across the three most recent survey cycles (35, 30, 22 by cycle, most recent first), 21 of them at the actual-harm or immediate-jeopardy level. That is 42.0 per 100 beds, more than the state median of 28.4.
CMS lists 12 penalties in the period covered: fines totalling $459K and 2 payment denials.
Reported nurse staffing is 4.1 hours per resident per day (0.6 RN), above the Illinois median of 3.3; nursing staff turnover is 54.8%.
CMS flags that the facility carries the CMS abuse icon.
87health deficiencies, 3 survey cycles21 at actual harm or worse
$459Kfines listed by CMS12 penalties in period
4.1nurse hours per resident per daystate median 3.3
77%occupancy (residents ÷ beds)159 residents a day
Compared with county, state and nation
| Measure | This facility | Cook Co. median | Illinois median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 87 | 37 | 34 | 28.7 |
| Citations per 100 beds | 42.0 | 23.8 | 28.4 | 26.8 |
| Total nurse hours per resident day | 4.1 | 3.2 | 3.3 | 3.9 |
| RN hours per resident day | 0.6 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 54.8% | 39.7% | 43.4% | 45.8% |
| Fines listed | $458,668 | $52,199 | $45,123 | — |
County and state figures are medians across facilities (202 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 May 2025, 16 Feb 2024.
Severity mix: J ×2 G ×19 D ×49 E ×12 F ×1 B ×3 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 29 May 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | G | Complaint investigation | 30 May 2026 |
| 29 May 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 30 May 2026 |
| 29 May 2026 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G | Complaint investigation | 30 May 2026 |
| 1 May 2026 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 2 May 2026 |
| 1 May 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 2 May 2026 |
| 1 May 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 2 May 2026 |
| 1 May 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 2 May 2026 |
| 3 Apr 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 4 Apr 2026 |
| 3 Apr 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 4 Apr 2026 |
| 9 Mar 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 10 Mar 2026 |
| 9 Mar 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 10 Mar 2026 |
| 9 Mar 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 10 Mar 2026 |
| 9 Mar 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 10 Mar 2026 |
| 27 Feb 2026 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint investigation | 28 Feb 2026 |
| 27 Feb 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Complaint investigation | 28 Feb 2026 |
| 27 Feb 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 28 Feb 2026 |
| 27 Feb 2026 | F0732 | Post nurse staffing information every day. | D | Complaint investigation | 28 Feb 2026 |
| 23 Feb 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 24 Feb 2026 |
| 4 Feb 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 5 Feb 2026 |
| 5 Sep 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation (under dispute review) | 6 Sep 2025 |
| 5 Sep 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 6 Sep 2025 |
| 2 Sep 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | J | Complaint investigation | 3 Sep 2025 |
| 8 Aug 2025 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 9 Aug 2025 |
| 8 Aug 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 9 Aug 2025 |
| 16 May 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 17 May 2025 |
| 16 May 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | G | Standard survey | 17 May 2025 |
| 16 May 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Complaint investigation | 17 May 2025 |
| 16 May 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 17 May 2025 |
| 16 May 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 17 May 2025 |
| 16 May 2025 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 17 May 2025 |
| 16 May 2025 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Complaint investigation | 17 May 2025 |
| 16 May 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 17 May 2025 |
| 16 May 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 17 May 2025 |
| 16 May 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 17 May 2025 |
| 16 May 2025 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 17 May 2025 |
| 16 May 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 17 May 2025 |
| 16 May 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 17 May 2025 |
| 24 Mar 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 25 Mar 2025 |
| 24 Feb 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 25 Feb 2025 |
| 17 Jan 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 18 Jan 2025 |
| 17 Jan 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 18 Jan 2025 |
| 6 Dec 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 7 Dec 2024 |
| 6 Dec 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 7 Dec 2024 |
| 6 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 7 Dec 2024 |
| 6 Dec 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Complaint investigation | 7 Dec 2024 |
| 6 Dec 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 7 Dec 2024 |
| 12 Nov 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | G | Complaint investigation | 13 Nov 2024 |
| 12 Nov 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 13 Nov 2024 |
| 12 Nov 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | G | Complaint investigation | 13 Nov 2024 |
| 11 Oct 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 12 Oct 2024 |
| 11 Oct 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 12 Oct 2024 |
| 20 Sep 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 21 Sep 2024 |
| 29 Aug 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 30 Aug 2024 |
| 29 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 30 Aug 2024 |
| 29 Aug 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 30 Aug 2024 |
| 29 Aug 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 30 Aug 2024 |
| 29 Aug 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 30 Aug 2024 |
| 29 Jul 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 30 Jul 2024 |
| 29 Jul 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 30 Jul 2024 |
| 29 Jul 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 30 Jul 2024 |
| 29 Jul 2024 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 30 Jul 2024 |
| 29 Jul 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 30 Jul 2024 |
| 29 Jul 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 30 Jul 2024 |
| 14 Jun 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 15 Jun 2024 |
| 16 Feb 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 17 Feb 2024 |
| 16 Feb 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 17 Feb 2024 |
| 16 Feb 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 17 Feb 2024 |
| 16 Feb 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 17 Feb 2024 |
| 16 Feb 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 17 Feb 2024 |
| 16 Feb 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 17 Feb 2024 |
| 16 Feb 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 17 Feb 2024 |
| 16 Feb 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 17 Feb 2024 |
| 26 Sep 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 27 Sep 2023 |
| 21 Aug 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 19 Sep 2023 |
| 21 Aug 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 19 Sep 2023 |
| 21 Aug 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 19 Sep 2023 |
| 21 Aug 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 19 Sep 2023 |
| 21 Aug 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 19 Sep 2023 |
| 21 Aug 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 19 Sep 2023 |
| 3 Nov 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Standard survey | 4 Nov 2022 |
| 3 Nov 2022 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 4 Nov 2022 |
| 3 Nov 2022 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | G | Standard survey | 4 Nov 2022 |
| 3 Nov 2022 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 4 Nov 2022 |
| 3 Nov 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 4 Nov 2022 |
| 3 Nov 2022 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | C | Standard survey | 4 Nov 2022 |
| 3 Nov 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B | Standard survey | 4 Nov 2022 |
| 3 Nov 2022 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | B | Standard survey | 4 Nov 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 29 May 2026 | Fine | $26,960 | |
| 3 Apr 2026 | Payment denial | — | 4 days |
| 3 Apr 2026 | Fine | $145,665 | |
| 2 Sep 2025 | Fine | $52,875 | |
| 16 May 2025 | Fine | $17,095 | |
| 16 May 2025 | Fine | $16,585 | |
| 16 May 2025 | Fine | $16,585 | |
| 16 May 2025 | Fine | $16,585 | |
| 12 Nov 2024 | Fine | $62,595 | |
| 29 Aug 2024 | Fine | $37,882 | |
| 21 Aug 2023 | Payment denial | — | 7 days |
| 21 Aug 2023 | Fine | $65,841 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 54.8%, RNs 66.7%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Illinois median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 12.5% | 11.5% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.8% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.5% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.6% | 1.5% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.8% | 12.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 13.9% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 27.5% | 17.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Legal Business Name Not Available.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Cook County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Addolorata Villa | Wheeling | 86 | 5 | 3 | 5 | 24 | 27.9 | $181K | 28 May 2026 |
| Alden Estates of Evanston | Evanston | 99 | 5 | 5 | 4 | 12 | 12.1 | — | 19 Dec 2025 |
| Alden Estates of Skokie | Skokie | 56 | 5 | 5 | 4 | 3 | 5.4 | — | 24 Oct 2024 |
| Alden Poplar Creek Rehab & HCC | Hoffman Estates | 217 | 5 | 4 | 2 | 29 | 13.4 | $8K | 11 Mar 2026 |
| Aperion Care Niles | Niles | 99 | 5 | 4 | 2 | 21 | 21.2 | $12K | 29 May 2026 |
| Ascension Nazarethville Place | Des Plaines | 68 | 5 | 5 | 4 | 5 | 7.4 | — | 31 Dec 2025 |
| Bella Terra Streamwood | Streamwood | 214 | 5 | 5 | 2 | 16 | 7.5 | — | 20 Dec 2025 |
| Brandel Health and Rehab | Northbrook | 102 | 5 | 5 | 5 | 3 | 2.9 | — | 12 Sep 2025 |
All 202 facilities in Cook County
Questions and answers
How many deficiencies has Nexus At Palos been cited for?
87 health deficiencies across the three most recent survey cycles, 21 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.
Has Nexus At Palos been fined?
Yes. CMS lists fines totalling $459K in the period covered, plus 2 payment denials.
How does staffing at Nexus At Palos compare?
Reported total nurse staffing is 4.1 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.
Who operates Nexus At Palos?
Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Nexus At Palos last inspected?
The most recent survey or investigation in the CMS record is dated 29 May 2026; the most recent standard health survey was 16 May 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.