Azalea Health & Rehab CenterCMS ratings, inspections and fines
- Address
- 3800 Independence Boulevard, Wilmington, NC 28412
- CCN
- 345557
- Ownership type
- For-profit, corporation
- Certified beds
- 80
- Residents per day
- 78
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Azalea Health & Rehab Center an overall rating of 2 of 5 stars. The last standard survey was on 30 May 2025. The latest survey cycle has 3 health citations. The median for nursing homes in North Carolina is 3. CMS lists 2 fines with a total of $24,470 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in North Carolina (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | New Hanover County median | North Carolina median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 2 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 3 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 11 homes in the county, 419 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | North Carolina median |
|---|---|---|---|
| Cycle 1 (latest) | 30 May 2025 | 3 | 3 |
| Cycle 2 | 2 Apr 2024 | 17 | 5 |
| Cycle 3 | No date | 13 | 6 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 |
Survey cycle 1 (latest): 3 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 30 May 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 20 Jun 2025 |
| 30 May 2025 | F0760 | Ensure that residents are free from significant medication errors. | E | Complaint investigation | 20 Jun 2025 |
| 30 May 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 20 Jun 2025 |
Survey cycle 2: 17 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 2 Apr 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | E | Standard survey | 23 Apr 2024 |
| 2 Apr 2024 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | Standard survey | 23 Apr 2024 |
| 2 Apr 2024 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 23 Apr 2024 |
| 2 Apr 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 23 Apr 2024 |
| 2 Apr 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 23 Apr 2024 |
| 2 Apr 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Complaint investigation | 29 Apr 2024 |
| 2 Apr 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Complaint investigation | 23 Apr 2024 |
| 2 Apr 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 23 Apr 2024 |
| 2 Apr 2024 | F0732 | Post nurse staffing information every day. | C | Standard survey | 23 Apr 2024 |
| 2 Apr 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 23 Apr 2024 |
| 2 Apr 2024 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | Standard survey | 29 Apr 2024 |
| 2 Apr 2024 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | E | Standard survey | 29 Apr 2024 |
| 2 Apr 2024 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Complaint investigation | 29 Apr 2024 |
| 2 Apr 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 29 Apr 2024 |
| 2 Apr 2024 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 29 Apr 2024 |
| 2 Apr 2024 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | F | Complaint investigation | 29 Apr 2024 |
| 2 Apr 2024 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Standard survey | 29 Apr 2024 |
Survey cycle 3: 13 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 19 Jul 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 12 Jul 2024 |
| 19 Jul 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 7 Aug 2024 |
| 31 May 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | G | Complaint investigation | 10 Apr 2024 |
| 9 Dec 2022 | F0583 | Keep residents' personal and medical records private and confidential. | E | Standard survey | 4 Jan 2023 |
| 9 Dec 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 4 Jan 2023 |
| 9 Dec 2022 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 4 Jan 2023 |
| 9 Dec 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 4 Jan 2023 |
| 9 Dec 2022 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 4 Jan 2023 |
| 9 Dec 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 4 Jan 2023 |
| 9 Dec 2022 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 4 Jan 2023 |
| 9 Dec 2022 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | E | Standard survey | 4 Jan 2023 |
| 9 Dec 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 4 Jan 2023 |
| 9 Dec 2022 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Standard survey | 4 Jan 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 19 Jul 2024 | Fine | $16,452 | |
| 2 Apr 2024 | Fine | $8,018 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | North Carolina median | North Carolina average (CMS) |
|---|---|---|---|
| All nurse staff | 3.31 | 3.50 | 3.83 |
| Registered nurses (RN) | 0.66 | 0.50 | 0.61 |
| Licensed practical nurses (LPN) | 0.78 | 0.89 | |
| Nurse aides | 1.87 | 2.34 | |
| All nurse staff, weekends | 2.86 | 3.10 | 3.40 |
- Nurse staff turnover in a year
- 51.3%
- Nurse staff turnover, North Carolina median
- 48.6%
- RN turnover in a year
- 41.7%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 17.4% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.5% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.4% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.8% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 21.8% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.2% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 10.8% | 13.2% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Wrightsville Health Holdings LLC
- Chain
- Saber Healthcare Group (126 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Wrightsville Operations LLC | 5% or greater direct ownership interest | 100% | 15 Nov 2012 |
| Saber Healthcare Holdings LLC | Direct ownership interest | 1 Jan 2020 | |
| WWBV Holdings LLC | 5% or greater indirect ownership interest | 100% | 30 Sep 2019 |
| SHG Management LLC | Operational/managerial control | 1 Sep 2019 | |
| Saber Governance LLC | Adp of the snf | 1 Sep 2019 | |
| Saber Healthcare Group LLC | Adp of the snf | 13 Feb 2013 | |
| SHG Management LLC | Adp of the snf | 1 Sep 2019 |
The site shows organisations only. It does not show the names of persons.
Other homes in New Hanover County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| August Healthcare at Wilmington | Wilmington | 2 of 5 | 5 | $27,378 | 15 May 2025 | |
| Peak Resources-Wilmington, Inc | Wilmington | 1 of 5 | 10 | $77,879 | 22 May 2026 | |
| Cypress Pointe Rehabilitation Center | Wilmington | 5 of 5 | 1 | $0 | 7 May 2026 | |
| Trinity Grove | Wilmington | 3 of 5 | 5 | $102,910 | 18 Sep 2025 | |
| Autumn Care of Myrtle Grove | Wilmington | 1 of 5 | 7 | $141,604 | 21 Aug 2025 | |
| Liberty Commons Rehabilitation Center | Wilmington | 2 of 5 | 3 | $30,608 | 18 Mar 2026 | |
| Bradley Creek Health Center | Wilmington | 5 of 5 | 0 | $0 | 30 May 2025 | |
| Davis Health and Wellness Center at Cambridge Vill | Wilmington | 2 of 5 | 8 | $0 | 26 Mar 2026 | |
| Northchase Nursing and Rehabilitation Center | Wilmington | 2 of 5 | 8 | $7,901 | 23 Jun 2025 | |
| Davis Health Care Center | Wilmington | 1 of 5 | 11 | $63,996 | 23 Jun 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Azalea Health & Rehab Center (CCN 345557). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/azalea-health-rehab-center-wilmington-nc-345557/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Azalea Health & Rehab Center last inspected?
- The latest inspection with a citation in the CMS record was on 30 May 2025. It was a standard survey and a complaint investigation. It gave 3 citations. The standard survey before the last one was on 2 Apr 2024.
- Who operates Azalea Health & Rehab Center?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Saber Healthcare Group. The CMS ownership file names SHG Management LLC for operational or managerial control. This site does not show the names of persons.
- Is Azalea Health & Rehab Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in North Carolina as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.