Bancroft Healthcare CenterCMS ratings, inspections and fines
- Address
- 1475 Bancroft Avenue, San Leandro, CA 94577
- CCN
- 055107
- Ownership type
- For-profit, corporation
- Certified beds
- 39
- Chain
- None in the CMS record
- Residents per day
- 36
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Bancroft Healthcare Center an overall rating of 3 of 5 stars. The last standard survey was on 10 Oct 2024. The latest survey cycle has 10 health citations. The median for nursing homes in California is 14. CMS lists no fines for this home in its penalties file. CMS also lists 1 payment denial.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in California (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Alameda County median | California median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 4.0 | 3.0 | 3.0 |
| Health inspection rating | 4 | 4.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 4.0 | 3.0 | 2.9 |
| Quality measure rating | 4 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 69 homes in the county, 1,165 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | California median |
|---|---|---|---|
| Cycle 1 (latest) | 10 Oct 2024 | 10 | 14 |
| Cycle 2 | 16 Nov 2023 | 5 | 14 |
| Cycle 3 | No date | 15 | 15 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | C0 |
Survey cycle 1 (latest): 10 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 8 Aug 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 16 Sep 2025 |
| 10 Oct 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 31 Oct 2024 |
| 10 Oct 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 31 Oct 2024 |
| 10 Oct 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 31 Oct 2024 |
| 10 Oct 2024 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | E | Standard survey | 31 Oct 2024 |
| 10 Oct 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 31 Oct 2024 |
| 10 Oct 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 31 Oct 2024 |
| 10 Oct 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 31 Oct 2024 |
| 10 Oct 2024 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Standard survey | 31 Oct 2024 |
| 10 Oct 2024 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Standard survey | 31 Oct 2024 |
Survey cycle 2: 5 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 16 Nov 2023 | F0572 | Give residents a notice of rights, rules, services and charges. | E | Standard survey | 13 Dec 2023 |
| 16 Nov 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 13 Dec 2023 |
| 16 Nov 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 13 Dec 2023 |
| 16 Nov 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 13 Dec 2023 |
| 16 Nov 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 13 Dec 2023 |
Survey cycle 3: 15 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 1 Mar 2022 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 18 May 2022 |
| 1 Mar 2022 | F0583 | Keep residents' personal and medical records private and confidential. | E | Standard survey | 18 May 2022 |
| 1 Mar 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 18 May 2022 |
| 1 Mar 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 18 May 2022 |
| 1 Mar 2022 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | F | Standard survey | 18 May 2022 |
| 1 Mar 2022 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 18 May 2022 |
| 1 Mar 2022 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 18 May 2022 |
| 1 Mar 2022 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 18 May 2022 |
| 1 Mar 2022 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | E | Standard survey | 18 May 2022 |
| 1 Mar 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 18 May 2022 |
| 1 Mar 2022 | F0814 | Dispose of garbage and refuse properly. | E | Standard survey | 18 May 2022 |
| 1 Mar 2022 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | F | Standard survey | 18 May 2022 |
| 1 Mar 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 18 May 2022 |
| 1 Mar 2022 | F0908 | Keep all essential equipment working safely. | E | Standard survey | 18 May 2022 |
| 1 Mar 2022 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Standard survey | 18 May 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 8 Aug 2025 | Payment denial | 11 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | California median | California average (CMS) |
|---|---|---|---|
| All nurse staff | 3.56 | 4.20 | 4.52 |
| Registered nurses (RN) | 0.14 | 0.50 | 0.67 |
| Licensed practical nurses (LPN) | 0.90 | 1.20 | |
| Nurse aides | 2.52 | 2.65 | |
| All nurse staff, weekends | 3.52 | 3.80 | 4.09 |
- Nurse staff turnover in a year
- 34.5%
- Nurse staff turnover, California median
- 36.4%
- RN turnover in a year
- No data
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 24.2% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.8% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 23.6% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 0.6% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 16.5% | 9.1% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Bancroft Health Group Inc.
The CMS ownership record of this home lists no organisation.
The site shows organisations only. It does not show the names of persons.
Other homes in Alameda County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| San Leandro Healthcare Center | San Leandro | 4 of 5 | 13 | $0 | 7 Nov 2024 | |
| Jones Convalescent Hospital | San Leandro | 4 of 5 | 8 | $0 | 25 Jan 2024 | |
| Washington Center | San Leandro | 5 of 5 | 4 | $0 | 7 Nov 2024 | |
| Alameda County Medical Center D/P SNF | San Leandro | 5 of 5 | 5 | $0 | 22 Aug 2024 | |
| All Saint's Subacute & Transitional Care | San Leandro | 3 of 5 | 14 | $163,127 | 12 Jul 2024 | |
| All Saint's Maubert | San Leandro | 2 of 5 | 8 | $131,856 | 22 Aug 2025 | |
| Valley Pointe Nursing & Rehabilitation Center | Castro Valley | 5 of 5 | 11 | $10,033 | 1 May 2026 | |
| East Bay Post-Acute | Castro Valley | 2 of 5 | 18 | $0 | 17 Nov 2025 | |
| Princeton Manor Healthcare Center, LLC | Oakland | 3 of 5 | 13 | $0 | 20 Oct 2025 | |
| St Francis Healthcare Center | Hayward | 4 of 5 | 13 | $0 | 10 Apr 2026 | |
| Morton Bakar Center | Hayward | 5 of 5 | 0 | $0 | 18 Sep 2024 | |
| Driftwood Healthcare Center - Hayward | Hayward | 3 of 5 | 18 | $8,822 | 9 Aug 2024 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Bancroft Healthcare Center (CCN 055107). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/bancroft-healthcare-center-san-leandro-ca-055107/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Bancroft Healthcare Center last inspected?
- The latest inspection with a citation in the CMS record was on 8 Aug 2025. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 16 Nov 2023.
- Who operates Bancroft Healthcare Center?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists no chain for the home. The CMS ownership file names no organisation for this home. This site does not show the names of persons.
- Is Bancroft Healthcare Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in California as Special Focus Facilities and 31 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.