Driftwood Healthcare Center - HaywardCMS ratings, inspections and fines
- Address
- 19700 Hesperian Boulevard, Hayward, CA 94541
- CCN
- 555533
- Ownership type
- For-profit, corporation
- Certified beds
- 88
- Chain
- Mariner Health Care
- Residents per day
- 79
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Driftwood Healthcare Center - Hayward an overall rating of 3 of 5 stars. The last standard survey was on 9 Aug 2024. The latest survey cycle has 18 health citations. The median for nursing homes in California is 14. CMS lists 2 fines with a total of $8,822 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in California (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Alameda County median | California median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 4.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 4.0 | 3.0 | 2.8 |
| Staffing rating | 4 | 4.0 | 3.0 | 2.9 |
| Quality measure rating | 5 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 69 homes in the county, 1,165 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | California median |
|---|---|---|---|
| Cycle 1 (latest) | 9 Aug 2024 | 18 | 14 |
| Cycle 2 | 2 Sep 2022 | 13 | 14 |
| Cycle 3 | No date | 10 | 15 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 |
Survey cycle 1 (latest): 18 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 16 Jun 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Complaint investigation | 7 Jul 2026 |
| 16 Jun 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 7 Jul 2026 |
| 1 May 2026 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 19 May 2026 |
| 3 Apr 2026 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 6 May 2026 |
| 26 Feb 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 10 Mar 2026 |
| 6 Feb 2026 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 24 Feb 2026 |
| 28 Jan 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 28 Feb 2026 |
| 22 Jan 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 29 Jan 2026 |
| 9 Aug 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 23 Sep 2024 |
| 9 Aug 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 23 Sep 2024 |
| 9 Aug 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | E | Standard survey | 23 Sep 2024 |
| 9 Aug 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 23 Sep 2024 |
| 9 Aug 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 23 Sep 2024 |
| 9 Aug 2024 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | D | Standard survey | 23 Sep 2024 |
| 9 Aug 2024 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | E | Standard survey | 23 Sep 2024 |
| 9 Aug 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 23 Sep 2024 |
| 9 Aug 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 23 Sep 2024 |
| 9 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 23 Sep 2024 |
Survey cycle 2: 13 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 2 Sep 2022 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | E | Standard survey | 30 Oct 2022 |
| 2 Sep 2022 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 30 Oct 2022 |
| 2 Sep 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 30 Oct 2022 |
| 2 Sep 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 30 Oct 2022 |
| 2 Sep 2022 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 30 Oct 2022 |
| 2 Sep 2022 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 30 Oct 2022 |
| 2 Sep 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 30 Oct 2022 |
| 2 Sep 2022 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 30 Oct 2022 |
| 2 Sep 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 30 Oct 2022 |
| 2 Sep 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 30 Oct 2022 |
| 2 Sep 2022 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | C | Standard survey | 30 Oct 2022 |
| 2 Sep 2022 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 30 Oct 2022 |
| 2 Sep 2022 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 30 Oct 2022 |
Survey cycle 3: 10 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 23 Apr 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 15 May 2024 |
| 11 Mar 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 14 Mar 2024 |
| 11 Mar 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Complaint investigation | 14 Mar 2024 |
| 11 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 14 Mar 2024 |
| 7 Mar 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 8 Mar 2024 |
| 29 Aug 2019 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 29 Sep 2019 |
| 29 Aug 2019 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Standard survey | 29 Sep 2019 |
| 29 Aug 2019 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 29 Sep 2019 |
| 29 Aug 2019 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 29 Sep 2019 |
| 29 Aug 2019 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 29 Sep 2019 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 28 Aug 2023 | Fine | $4,587 | |
| 21 Aug 2023 | Fine | $4,235 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | California median | California average (CMS) |
|---|---|---|---|
| All nurse staff | 4.93 | 4.20 | 4.52 |
| Registered nurses (RN) | 0.89 | 0.50 | 0.67 |
| Licensed practical nurses (LPN) | 1.48 | 1.20 | |
| Nurse aides | 2.56 | 2.65 | |
| All nurse staff, weekends | 4.64 | 3.80 | 4.09 |
- Nurse staff turnover in a year
- 30.3%
- Nurse staff turnover, California median
- 36.4%
- RN turnover in a year
- 31.3%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 4.6% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.7% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 2.3% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 12.6% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 5.4% | 9.1% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Driftwood Hayward Operating Company, LP
- Chain
- Mariner Health Care (17 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| GC Operating Company LLC | 5% or greater direct ownership interest | 99% | 6 Dec 2011 |
| Grancare LLC | 5% or greater indirect ownership interest | 17 Nov 2010 | |
| Mariner Health Care, Inc. | 5% or greater indirect ownership interest | 17 Nov 2010 | |
| MHC Holding Company | 5% or greater indirect ownership interest | 17 Nov 2010 | |
| MHC West Holding Company | 5% or greater indirect ownership interest | 17 Nov 2010 | |
| National Senior Care, Inc. | 5% or greater indirect ownership interest | 17 Nov 2010 | |
| Capital Funding LLC | 5% or greater security interest | 1 Jun 2015 | |
| Driftwood Haywood Holding Company GP LLC | General partnership interest | 27 Aug 2014 | |
| GC Operating Company LLC | Limited partnership interest | 27 Aug 2014 |
The site shows organisations only. It does not show the names of persons.
Other homes in Alameda County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| St Francis Healthcare Center | Hayward | 4 of 5 | 13 | $0 | 10 Apr 2026 | |
| Golden Harbor Healthcare Center | Hayward | 2 of 5 | 16 | $27,322 | 29 Aug 2025 | |
| Morton Bakar Center | Hayward | 5 of 5 | 0 | $0 | 18 Sep 2024 | |
| Hayward Healthcare & Wellness Center | Hayward | 2 of 5 | 17 | $0 | 21 Jul 2023 | |
| Serenethos Care Center, LLC | Hayward | 5 of 5 | 3 | $0 | 20 Jun 2025 | |
| St Anthony Care Center | Hayward | 5 of 5 | 4 | $51,355 | 24 Oct 2024 | |
| Bethesda Home | Hayward | 3 of 5 | 7 | $0 | 25 Oct 2024 | |
| We Care Skilled Nursing Facility | Hayward | 5 of 5 | 11 | $0 | 28 Feb 2025 | |
| Washington Center | San Leandro | 5 of 5 | 4 | $0 | 7 Nov 2024 | |
| Baywood Court Health Center | Castro Valley | 5 of 5 | 4 | $0 | 11 Oct 2024 | |
| All Saint's Maubert | San Leandro | 2 of 5 | 8 | $131,856 | 22 Aug 2025 | |
| All Saint's Subacute & Transitional Care | San Leandro | 3 of 5 | 14 | $163,127 | 12 Jul 2024 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Driftwood Healthcare Center - Hayward (CCN 555533). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/driftwood-healthcare-center-hayward-hayward-ca-555533/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Driftwood Healthcare Center - Hayward last inspected?
- The latest inspection with a citation in the CMS record was on 16 Jun 2026. It was a complaint investigation. It gave 2 citations. The standard survey before the last one was on 2 Sep 2022.
- Who operates Driftwood Healthcare Center - Hayward?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Mariner Health Care. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is Driftwood Healthcare Center - Hayward a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in California as Special Focus Facilities and 31 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.