Elder Care Record

California › Alameda County › Castro Valley

East Bay Post-Acute

20259 Lake Chabot Road, Castro Valley, CA 94546

CCN 055239 · For-profit, individual · 91 certified beds · chain Pacs Group

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 91 beds, East Bay Post-Acute serves Castro Valley in Alameda County, California and has taken Medicare and Medicaid residents since 1972.

CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 1, staffing 3 and quality measures 5.

Inspectors recorded 58 health deficiencies across the three most recent survey cycles (18, 28, 12 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 63.7 per 100 beds, about the same as the state median of 51.1.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.9 hours per resident per day (0.8 RN), close to the California median of 4.2; nursing staff turnover is 44.0%.

58health deficiencies, 3 survey cycles2 at actual harm or worse
$0fines listed by CMS0 penalties in period
3.9nurse hours per resident per daystate median 4.2
92%occupancy (residents ÷ beds)84 residents a day

Compared with county, state and nation

MeasureThis facilityAlameda Co. medianCalifornia medianUS average
Overall star rating2433.0
Health citations, 3 cycles58254428.7
Citations per 100 beds63.739.451.126.8
Total nurse hours per resident day3.94.24.23.9
RN hours per resident day0.80.60.50.7
Nursing staff turnover44.0%34.8%36.4%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (69 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)18
Cycle 228
Cycle 312

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 17 Nov 2025, 12 Jan 2024.

Severity mix: G ×2 D ×30 E ×17 F ×8 B ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
7 Apr 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation4 May 2026
7 Apr 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation4 May 2026
3 Dec 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.FComplaint investigation12 Feb 2026
17 Nov 2025F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.FStandard survey26 Dec 2025
17 Nov 2025F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.FStandard survey26 Dec 2025
17 Nov 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey26 Dec 2025
17 Nov 2025F0641Ensure each resident receives an accurate assessment.EStandard survey26 Dec 2025
17 Nov 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey26 Dec 2025
17 Nov 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey26 Dec 2025
17 Nov 2025F0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.EStandard survey26 Dec 2025
17 Nov 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey26 Dec 2025
17 Nov 2025F0685Assist a resident in gaining access to vision and hearing services.DStandard survey26 Dec 2025
17 Nov 2025F0692Provide enough food/fluids to maintain a resident's health.DStandard survey26 Dec 2025
17 Nov 2025F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.DStandard survey26 Dec 2025
17 Nov 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey26 Dec 2025
17 Nov 2025F0759Ensure medication error rates are not 5 percent or greater.DStandard survey26 Dec 2025
17 Nov 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey26 Dec 2025
17 Nov 2025F0880Provide and implement an infection prevention and control program.DStandard survey26 Dec 2025
24 Oct 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation14 Nov 2024
29 Aug 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation20 Sep 2024
29 Aug 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation24 Sep 2024
16 May 2024F0814Dispose of garbage and refuse properly.DComplaint investigation30 May 2024
12 Jan 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.GComplaint investigation12 Feb 2024
12 Jan 2024F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.FStandard survey12 Feb 2024
12 Jan 2024F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.FStandard survey12 Feb 2024
12 Jan 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.FStandard survey12 Feb 2024
12 Jan 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey12 Feb 2024
12 Jan 2024F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.FStandard survey12 Feb 2024
12 Jan 2024F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.EStandard survey12 Feb 2024
12 Jan 2024F0638Assure that each resident’s assessment is updated at least once every 3 months.EStandard survey12 Feb 2024
12 Jan 2024F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.EStandard survey12 Feb 2024
12 Jan 2024F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EStandard survey12 Feb 2024
12 Jan 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey12 Feb 2024
12 Jan 2024F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.EStandard survey12 Feb 2024
12 Jan 2024F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.EStandard survey12 Feb 2024
12 Jan 2024F0880Provide and implement an infection prevention and control program.EStandard survey12 Feb 2024
12 Jan 2024F0908Keep all essential equipment working safely.EStandard survey12 Feb 2024
12 Jan 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey12 Feb 2024
12 Jan 2024F0659Provide care by qualified persons according to each resident's written plan of care.DStandard survey12 Feb 2024
12 Jan 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey12 Feb 2024
12 Jan 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey12 Feb 2024
12 Jan 2024F0692Provide enough food/fluids to maintain a resident's health.DStandard survey12 Feb 2024
12 Jan 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey12 Feb 2024
12 Jan 2024F0759Ensure medication error rates are not 5 percent or greater.DStandard survey12 Feb 2024
12 Jan 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey12 Feb 2024
12 Jan 2024F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey12 Feb 2024
12 Jan 2024F0732Post nurse staffing information every day.BStandard survey12 Feb 2024
12 Jan 2024F0760Ensure that residents are free from significant medication errors.GComplaint investigation12 Feb 2024
12 Jan 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation12 Feb 2024
20 Sep 2023F0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.DComplaint investigation13 Oct 2023
17 Jun 2022F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard survey18 Jul 2022
17 Jun 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey18 Jul 2022
17 Jun 2022F0685Assist a resident in gaining access to vision and hearing services.DStandard survey18 Jul 2022
17 Jun 2022F0687Provide appropriate foot care.DStandard survey18 Jul 2022
17 Jun 2022F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey18 Jul 2022
17 Jun 2022F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey18 Jul 2022
17 Jun 2022F0790Provide routine and 24-hour emergency dental care for each resident.DStandard survey18 Jul 2022
17 Jun 2022F0880Provide and implement an infection prevention and control program.DStandard survey18 Jul 2022

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.88 h
Nurse aides2.05 h
LPN1.06 h
RN0.76 h
Weekend total3.56 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 44.0%, RNs 35.3%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay8.8%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.5%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.2%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay6.9%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.6%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay2.5%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, individual. Chain: Pacs Group (274 facilities).

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Alameda County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Alameda County Medical Center D/P SNFSan Leandro1095551816.5—22 Aug 2024
Bay Area Healthcare CenterOakland995551010.1—9 Feb 2026
Baywood Court Health CenterCastro Valley565551221.4—11 Oct 2024
Bellaken Skilled Nursing CenterOakland615541727.9—16 Apr 2026
Chaparral HouseBerkeley495442551.0—30 Jun 2026
Creekview Skilled NursingPleasanton735551216.4—27 Feb 2025
Crestwood Manor - FremontFremont1265551713.5—10 Jun 2025
Crestwood Treatment CenterFremont885451112.5—22 May 2026

All 69 facilities in Alameda County

Questions and answers

How many deficiencies has East Bay Post-Acute been cited for?

58 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has East Bay Post-Acute been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at East Bay Post-Acute compare?

Reported total nurse staffing is 3.9 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates East Bay Post-Acute?

It is part of the Pacs Group chain. Ownership type is for-profit, individual. Individual owners and managers are not listed on this site.

When was East Bay Post-Acute last inspected?

The most recent survey or investigation in the CMS record is dated 7 Apr 2026; the most recent standard health survey was 17 Nov 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.