Elder Care Record

Iowa › Polk County › Johnston

Bishop Drumm Retirement Center

5837 Winwood Drive, Johnston, IA 50131

CCN 165448 · Non-profit, church related · 150 certified beds · chain Commonspirit Health

Special Focus Facility candidateContinuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Bishop Drumm Retirement Center, in Johnston, Iowa, is certified for 150 beds under non-profit, church related ownership and belongs to the Commonspirit Health chain.

CMS gives it 1 of 5 stars overall, below the Iowa median of 3; the health inspection rating is 1, staffing 4 and quality measures 3.

Inspectors recorded 83 health deficiencies across the three most recent survey cycles (33, 11, 39 by cycle, most recent first), 9 of them at the actual-harm or immediate-jeopardy level. That is 55.3 per 100 beds, more than the state median of 27.5.

CMS lists 7 penalties in the period covered: fines totalling $258K and 3 payment denials.

Reported nurse staffing is 3.6 hours per resident per day (0.8 RN), close to the Iowa median of 3.7; nursing staff turnover is 34.9%.

CMS flags that the facility is a Special Focus Facility candidate.

83health deficiencies, 3 survey cycles9 at actual harm or worse
$258Kfines listed by CMS7 penalties in period
3.6nurse hours per resident per daystate median 3.7
80%occupancy (residents ÷ beds)120 residents a day

Compared with county, state and nation

MeasureThis facilityPolk Co. medianIowa medianUS average
Overall star rating1333.0
Health citations, 3 cycles83221628.7
Citations per 100 beds55.331.427.526.8
Total nurse hours per resident day3.63.93.73.9
RN hours per resident day0.80.70.70.7
Nursing staff turnover34.9%47.1%41.9%45.8%
Fines listed$258,177$0$0—

County and state figures are medians across facilities (30 in the county, 387 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)33
Cycle 211
Cycle 339

Dark bar: this facility. Grey bar: Iowa average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 Jul 2025, 19 Sep 2024.

Severity mix: J ×3 G ×6 D ×51 E ×17 F ×5 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
11 Jun 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigationDeficient, Provider has no plan of correction
11 Jun 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigationDeficient, Provider has no plan of correction
11 Jun 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigationDeficient, Provider has no plan of correction
11 Jun 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigationDeficient, Provider has no plan of correction
11 Jun 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigationDeficient, Provider has no plan of correction
11 Jun 2026F0880Provide and implement an infection prevention and control program.DComplaint investigationDeficient, Provider has no plan of correction
18 Feb 2026F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FComplaint investigation20 Apr 2026
18 Feb 2026F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.FComplaint investigation20 Apr 2026
18 Feb 2026F0865Have a plan that describes the process for conducting QAPI and QAA activities.FComplaint investigation20 Apr 2026
18 Feb 2026F0880Provide and implement an infection prevention and control program.EComplaint investigation20 Apr 2026
18 Feb 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation20 Apr 2026
18 Feb 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation20 Apr 2026
18 Feb 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation20 Apr 2026
18 Feb 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation20 Apr 2026
18 Feb 2026F0760Ensure that residents are free from significant medication errors.DComplaint investigation20 Apr 2026
18 Feb 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation20 Apr 2026
17 Sep 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint investigation16 Oct 2025
17 Sep 2025F0865Have a plan that describes the process for conducting QAPI and QAA activities.FComplaint investigation16 Oct 2025
17 Sep 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation16 Oct 2025
17 Sep 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation16 Oct 2025
17 Sep 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation16 Oct 2025
17 Sep 2025F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DComplaint investigation16 Oct 2025
17 Sep 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DComplaint investigation16 Oct 2025
17 Sep 2025F0880Provide and implement an infection prevention and control program.DComplaint investigation16 Oct 2025
21 Jul 2025F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.GStandard survey30 Jul 2025
21 Jul 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey30 Jul 2025
21 Jul 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation30 Jul 2025
21 Jul 2025F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey30 Jul 2025
21 Jul 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey30 Jul 2025
21 Jul 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey30 Jul 2025
21 Jul 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation30 Jul 2025
21 Jul 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DComplaint investigation30 Jul 2025
21 Jul 2025F0880Provide and implement an infection prevention and control program.DComplaint investigation30 Jul 2025
29 May 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation11 Jun 2025
29 May 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation11 Jun 2025
3 Apr 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint investigation11 Jun 2025
3 Apr 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation11 Jun 2025
3 Apr 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation22 Apr 2025
3 Apr 2025F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.DComplaint investigation22 Apr 2025
19 Sep 2024F0692Provide enough food/fluids to maintain a resident's health.GStandard survey9 Oct 2024
19 Sep 2024F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.EStandard survey9 Oct 2024
19 Sep 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation9 Oct 2024
19 Sep 2024F0880Provide and implement an infection prevention and control program.EStandard survey9 Oct 2024
18 Aug 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.JComplaint investigation4 Sep 2024
27 Jun 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint investigation4 Sep 2024
27 Jun 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FComplaint investigation24 Jul 2024
27 Jun 2024F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.EComplaint investigation24 Jul 2024
3 May 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation17 May 2024
3 May 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation17 May 2024
3 May 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation17 May 2024
27 Feb 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.JComplaint investigation20 Mar 2024
27 Feb 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation20 Mar 2024
27 Feb 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation20 Mar 2024
27 Feb 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation20 Mar 2024
27 Feb 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation20 Mar 2024
27 Feb 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation20 Mar 2024
10 Jan 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EComplaint investigation18 Jan 2024
9 Oct 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation25 Oct 2023
9 Oct 2023F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.EComplaint investigation25 Oct 2023
9 Oct 2023F0880Provide and implement an infection prevention and control program.EComplaint investigation9 Oct 2023
9 Oct 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation25 Oct 2023
9 Oct 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation9 Oct 2023
8 Aug 2023F0760Ensure that residents are free from significant medication errors.JComplaint investigation23 Aug 2023
8 Aug 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.EComplaint investigation23 Aug 2023
8 Aug 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation25 Oct 2023
8 Aug 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation23 Aug 2023
29 Jun 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey29 Jul 2023
29 Jun 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey29 Jul 2023
29 Jun 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey25 Oct 2023
29 Jun 2023F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey29 Jul 2023
29 Jun 2023F0881Implement a program that monitors antibiotic use.EStandard survey29 Jul 2023
29 Jun 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey29 Jul 2023
29 Jun 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey29 Jul 2023
29 Jun 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey29 Jul 2023
29 Jun 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey29 Jul 2023
29 Jun 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey29 Jul 2023
29 Jun 2023F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey29 Jul 2023
29 Jun 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey23 Aug 2023
29 Jun 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DStandard survey25 Oct 2023
29 Jun 2023F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey29 Jul 2023
29 Jun 2023F0880Provide and implement an infection prevention and control program.DStandard survey23 Aug 2023
29 Jun 2023F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey29 Jul 2023
29 Jun 2023F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.CStandard survey29 Jul 2023

Penalties

DateTypeAmountDetail
21 Jul 2025Payment denial—68 days
21 Jul 2025Fine$127,088
3 Apr 2025Payment denial—43 days
19 Sep 2024Fine$22,588
27 Jun 2024Payment denial—42 days
27 Jun 2024Fine$55,424
27 Feb 2024Fine$53,077

Staffing

Total nursing3.64 h
Nurse aides2.54 h
LPN0.29 h
RN0.81 h
Weekend total3.18 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Iowa average. Turnover: nursing staff 34.9%, RNs 32.1%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityIowa medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay9.9%16.8%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.3%0.8%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.6%1.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.5%3.4%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.1%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay13.2%15.9%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.7%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay10.4%18.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, church related. Legal business name: Chi Living Communities. Chain: Commonspirit Health (18 facilities).

OrganisationRole in the CMS recordInterestSince
Sylvania Franciscan Health5% or greater direct ownership interest100%07/01/2016
Commonspirit Health5% or greater indirect ownership interest100%07/01/2016
Commonspirit HealthOperational/managerial controlNOT APPLICABLE07/01/2016
Concept Rehab, Inc.Operational/managerial controlNOT APPLICABLE07/01/2016
Forvis Mazars LLPOperational/managerial controlNOT APPLICABLE08/16/2019
Ohio Newspapers, Inc.Operational/managerial controlNOT APPLICABLE07/01/2011
Reliant Care Pharmacy Services LLCOperational/managerial controlNOT APPLICABLE02/01/2024
The Northern Trust CompanyOperational/managerial controlNOT APPLICABLE07/01/2016
Ulrichpinciotti Design Group, LLCOperational/managerial controlNOT APPLICABLE07/01/2011
Commonspirit HealthAdp of the snfNOT APPLICABLE07/01/2016
Concept Rehab, Inc.Adp of the snfNOT APPLICABLE06/24/2025
Forvis Mazars LLPAdp of the snfNOT APPLICABLE06/24/2025
Ohio Newspapers, Inc.Adp of the snfNOT APPLICABLE06/24/2025
Reliant Care Pharmacy Services LLCAdp of the snfNOT APPLICABLE07/10/2025
Sylvania Franciscan HealthAdp of the snfNOT APPLICABLE07/01/2016
The Northern Trust CompanyAdp of the snfNOT APPLICABLE06/24/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Polk County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Childserve Habilitation CenterJohnston745351114.9—6 Apr 2026
Deerfield Health Care CenterUrbandale30555413.3—2 Jul 2026
Karen Acres Care CenterUrbandale355441131.4—22 Jun 2026
Mill-PondAnkeny605451016.7—19 Mar 2026
On With Life Long Term CarePolk City4055—717.5—5 Aug 2025
Prairie Vista VillageAltoona4654548.7—22 May 2025
Scottish Rite Park IncDes Moines51535917.6$56K6 May 2026
Wesley On GrandDes Moines8055445.0—12 Jun 2025

All 30 facilities in Polk County

Questions and answers

How many deficiencies has Bishop Drumm Retirement Center been cited for?

83 health deficiencies across the three most recent survey cycles, 9 at the actual-harm or immediate-jeopardy level. The Iowa median is 16 per facility.

Has Bishop Drumm Retirement Center been fined?

Yes. CMS lists fines totalling $258K in the period covered, plus 3 payment denials.

How does staffing at Bishop Drumm Retirement Center compare?

Reported total nurse staffing is 3.6 hours per resident per day against a Iowa median of 3.7 and a national average of 3.9.

Who operates Bishop Drumm Retirement Center?

It is part of the Commonspirit Health chain. Ownership type is non-profit, church related. Organisations in the CMS ownership record include Sylvania Franciscan Health, Commonspirit Health and Commonspirit Health. Individual owners and managers are not listed on this site.

When was Bishop Drumm Retirement Center last inspected?

The most recent survey or investigation in the CMS record is dated 11 Jun 2026; the most recent standard health survey was 21 Jul 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.