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Pine Acres Rehabilitation and Care CenterCMS ratings, inspections and fines

Address
1501 Office Park Road, West Des Moines, IA 50265
CCN
165350
Ownership type
For-profit, limited liability company
Certified beds
140
Chain
None in the CMS record
Residents per day
83
CMS flags
  • Special Focus Facility
  • CMS abuse icon
CMS star ratings
Overall ratingNot rated
Health inspection ratingNot rated
Staffing ratingNot rated
Quality measure ratingNot rated
Care Compare record (Medicare.gov)

The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.

CMS gives Pine Acres Rehabilitation and Care Center no star ratings, because the home is in the Special Focus Facility program. The last standard survey was on 8 Jan 2026. The latest survey cycle has 36 health citations. The median for nursing homes in Iowa is 5. CMS lists 3 fines with a total of $478,835 for this home in its penalties file. CMS also lists 1 payment denial.

Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.

Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .

Since the last CMS update

The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.

Ratings

CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.

CMS star ratings of Pine Acres Rehabilitation and Care Center, with medians
Rating (1 to 5 stars)This homePolk County medianIowa medianUS average (CMS)
Overall ratingNo data3.03.03.0
Health inspection ratingNo data3.03.02.8
Staffing ratingNo data4.04.02.9
Quality measure ratingNo data3.03.03.6

A median is the middle value of the homes in the group: 30 homes in the county, 387 homes in the state. What the CMS star ratings measure

Citations by survey cycle

CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.

Health citations of Pine Acres Rehabilitation and Care Center in the last three survey cycles
Survey cycleStandard surveyCitationsIowa median
Cycle 1 (latest)8 Jan 2026365
Cycle 29 Jun 2025145
Cycle 3No date535

Health citations

The record of one deficiency in an inspection. One inspection can give many citations.

Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.

Scope and severity of the 103 citations. Select a cell to show only its rows.
SeverityIsolatedPatternWidespread
Immediate jeopardy to resident health or safetyL0
Actual harm that is not immediate jeopardyI0
No actual harm, potential for more than minimal harm
No actual harm, potential for minimal harmA0B0

Survey cycle 1 (latest): 36 citations

Standard survey of this cycle: .

Health citations of Pine Acres Rehabilitation and Care Center in survey cycle 1, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
3 Jun 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation21 Jul 2026
3 Jun 2026F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DComplaint investigation21 Jul 2026
3 Jun 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.HComplaint investigation21 Jul 2026
3 Jun 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation21 Jul 2026
3 Jun 2026F0610Respond appropriately to all alleged violations.DComplaint investigation21 Jul 2026
3 Jun 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation21 Jul 2026
3 Jun 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.KComplaint investigation21 Jul 2026
3 Jun 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.KComplaint investigation21 Jul 2026
3 Jun 2026F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EComplaint investigation21 Jul 2026
3 Jun 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.HComplaint investigation21 Jul 2026
3 Jun 2026F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DComplaint investigation21 Jul 2026
3 Jun 2026F0697Provide safe, appropriate pain management for a resident who requires such services.JComplaint investigation21 Jul 2026
3 Jun 2026F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FComplaint investigation21 Jul 2026
3 Jun 2026F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EComplaint investigation21 Jul 2026
3 Jun 2026F0732Post nurse staffing information every day.CComplaint investigation21 Jul 2026
3 Jun 2026F0760Ensure that residents are free from significant medication errors.DComplaint investigation21 Jul 2026
3 Jun 2026F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.FComplaint investigation21 Jul 2026
3 Jun 2026F0880Provide and implement an infection prevention and control program.FComplaint investigation21 Jul 2026
8 Jan 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation3 Feb 2026
8 Jan 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation3 Feb 2026
8 Jan 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey3 Feb 2026
8 Jan 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation3 Feb 2026
8 Jan 2026F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DComplaint investigation3 Feb 2026
8 Jan 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey3 Feb 2026
8 Jan 2026F0760Ensure that residents are free from significant medication errors.DComplaint investigation3 Feb 2026
8 Jan 2026F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey3 Feb 2026
8 Jan 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey3 Feb 2026
8 Jan 2026F0880Provide and implement an infection prevention and control program.DStandard survey3 Feb 2026
8 Jan 2026F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey3 Feb 2026
8 Jan 2026F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.DStandard survey3 Feb 2026
25 Nov 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint investigation9 Dec 2025
25 Nov 2025F0760Ensure that residents are free from significant medication errors.DComplaint investigation9 Dec 2025
26 Aug 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation19 Sep 2025
26 Aug 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation19 Sep 2025
26 Aug 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation19 Sep 2025
26 Aug 2025F0880Provide and implement an infection prevention and control program.EComplaint investigation19 Sep 2025

Survey cycle 2: 14 citations

Standard survey of this cycle: .

Health citations of Pine Acres Rehabilitation and Care Center in survey cycle 2, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
9 Jun 2025F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey9 Jul 2025
9 Jun 2025F0641Ensure each resident receives an accurate assessment.DStandard survey9 Jul 2025
9 Jun 2025F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey9 Jul 2025
9 Jun 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey9 Jul 2025
9 Jun 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey9 Jul 2025
9 Jun 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation9 Jul 2025
9 Jun 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard survey9 Jul 2025
9 Jun 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey9 Jul 2025
9 Jun 2025F0865Have a plan that describes the process for conducting QAPI and QAA activities.EComplaint investigation9 Jul 2025
9 Jun 2025F0880Provide and implement an infection prevention and control program.EStandard survey9 Jul 2025
1 May 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation29 May 2025
1 May 2025F0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.DComplaint investigation29 May 2025
31 Oct 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation17 Nov 2024
10 Oct 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation17 Nov 2024

Survey cycle 3: 53 citations

The CMS provider file has no standard survey date for this cycle.

Health citations of Pine Acres Rehabilitation and Care Center in survey cycle 3, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
19 Dec 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard survey23 Jan 2025
19 Dec 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey23 Jan 2025
19 Dec 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey23 Jan 2025
19 Dec 2024F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.DStandard survey23 Jan 2025
19 Dec 2024F0687Provide appropriate foot care.JStandard survey23 Jan 2025
19 Dec 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey23 Jan 2025
19 Dec 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey23 Jan 2025
19 Dec 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DStandard survey23 Jan 2025
19 Dec 2024F0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.EStandard survey23 Jan 2025
19 Dec 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey23 Jan 2025
19 Dec 2024F0880Provide and implement an infection prevention and control program.DStandard survey23 Jan 2025
19 Dec 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey23 Jan 2025
19 Dec 2024F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.DStandard survey23 Jan 2025
19 Jun 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation19 Jul 2024
19 Jun 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation19 Jul 2024
19 Jun 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation19 Jul 2024
19 Jun 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation19 Jul 2024
19 Jun 2024F0778Help the resident make transportation arrangements to and from radiology services.DComplaint investigation19 Jul 2024
3 Apr 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation22 Apr 2024
3 Apr 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation22 Apr 2024
20 Dec 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation25 Jan 2024
20 Dec 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation25 Jan 2024
20 Dec 2023F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation25 Jan 2024
20 Dec 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DComplaint investigation25 Jan 2024
20 Dec 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EComplaint investigation25 Jan 2024
20 Dec 2023F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.FComplaint investigation25 Jan 2024
20 Dec 2023F0880Provide and implement an infection prevention and control program.EComplaint investigation25 Jan 2024
25 Oct 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation25 Nov 2023
25 Oct 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation25 Nov 2023
25 Oct 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation25 Nov 2023
25 Oct 2023F0610Respond appropriately to all alleged violations.JComplaint investigation25 Nov 2023
25 Oct 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation25 Jan 2024
25 Oct 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation25 Nov 2023
25 Oct 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.JComplaint investigation25 Jan 2024
25 Oct 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation25 Nov 2023
25 Oct 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation25 Jan 2024
25 Oct 2023F0730Observe each nurse aide's job performance and give regular training.DComplaint investigation25 Nov 2023
25 Oct 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EComplaint investigation25 Jan 2024
16 Aug 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EComplaint investigation8 Oct 2023
16 Aug 2023F0567Honor the resident's right to manage his or her financial affairs.DComplaint investigation8 Oct 2023
16 Aug 2023F0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.DComplaint investigation8 Oct 2023
16 Aug 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation8 Oct 2023
16 Aug 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation8 Oct 2023
16 Aug 2023F0660Plan the resident's discharge to meet the resident's goals and needs.DComplaint investigation8 Oct 2023
16 Aug 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation8 Oct 2023
16 Aug 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint investigation25 Jan 2024
16 Aug 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint investigation8 Oct 2023
16 Aug 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation8 Oct 2023
16 Aug 2023F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation8 Oct 2023
16 Aug 2023F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation8 Oct 2023
16 Aug 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation25 Jan 2024
16 Aug 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint investigation8 Oct 2023
16 Aug 2023F0759Ensure medication error rates are not 5 percent or greater.DComplaint investigation8 Oct 2023

The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report

Penalties

A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.

Penalties of Pine Acres Rehabilitation and Care Center in the CMS penalties file
DateTypeFineDays without payment
3 Jun 2026Fine$286,660
19 Dec 2024Fine$121,006
10 Oct 2024Fine$71,169
10 Oct 2024Payment denial16

Staffing

Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.

Nurse staffing hours per resident per day at Pine Acres Rehabilitation and Care Center
StaffThis homeIowa medianIowa average (CMS)
All nurse staff3.843.703.82
Registered nurses (RN)0.590.700.74
Licensed practical nurses (LPN)0.530.56
Nurse aides2.722.51
All nurse staff, weekends3.593.303.37
Nurse staff turnover in a year
56.9%
Nurse staff turnover, Iowa median
41.9%
RN turnover in a year
81.3%
Administrators who left in a year
1

Homes report the hours to CMS in the Payroll-Based Journal.

Quality measures

A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.

Quality measures of Pine Acres Rehabilitation and Care Center, average of four quarters (2025Q2-2026Q1)
Measure (CMS text)ResidentsThis homeIowa medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay25.0%16.8%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.8%0.8%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.8%1.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay7.7%3.4%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay4.9%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay24.9%15.9%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay7.2%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay22.4%18.2%13.4%

For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure

Ownership

An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.

Ownership type
For-profit, limited liability company
Legal business name
Pine Acres Rehabilitation and Care Center LLC

The CMS ownership record of this home lists no organisation.

The site shows organisations only. It does not show the names of persons.

Other homes in Polk County

The 12 nearest other nursing homes in Polk County, Iowa
Nursing homeCityOverall ratingCitations, latest cycleFinesLast standard survey
Iowa Jewish Senior Life CenterDes Moines2 of 55$02 Apr 2026
Karen Acres Care CenterUrbandale5 of 53$011 Jun 2025
Calvin CommunityDes Moines4 of 58$018 Dec 2025
Wesley on GrandDes Moines5 of 51$012 Jun 2025
Scottish Rite Park IncDes Moines5 of 53$56,49326 Jun 2025
Royal Oaks Nursing and Rehabilitation CenterSpecial Focus candidateUrbandale1 of 534$434,82520 May 2025
Ramsey VillageDes Moines2 of 512$028 Aug 2025
Harmony West Des MoinesWest Des Moines1 of 516$05 Mar 2026
Deerfield Health Care CenterUrbandale5 of 51$07 May 2026
Childserve Habilitation CenterJohnston5 of 53$01 May 2025
University Park Nursing and Rehabilitation CenterDes Moines4 of 54$05 Mar 2026
Accura Healthcare of South Des MoinesDes Moines1 of 54$52,63224 Jul 2025

All 30 nursing homes in Polk County

Official channels

Cite this page

Centers for Medicare & Medicaid Services, Care Compare. Record of Pine Acres Rehabilitation and Care Center (CCN 165350). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/pine-acres-rehabilitation-and-care-center-west-des-moines-ia-165350/

Provenance

Licence
US government work, public domain
CMS processed the data on

A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.

Questions

When was Pine Acres Rehabilitation and Care Center last inspected?
The latest inspection with a citation in the CMS record was on 3 Jun 2026. It was a complaint investigation. It gave 18 citations. The standard survey before the last one was on 9 Jun 2025.
Who operates Pine Acres Rehabilitation and Care Center?
The CMS record gives the ownership type as for-profit, limited liability company. CMS lists no chain for the home. The CMS ownership file names no organisation for this home. This site does not show the names of persons.
What does the Special Focus status mean for Pine Acres Rehabilitation and Care Center?
CMS lists the home as a Special Focus Facility. The State Survey Agency inspects a Special Focus Facility every six months. CMS gives no star ratings to a home in the program.
Where does the data on this page come from?
The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.