Candlewood Rehabilitation and Healthcare CenterCMS ratings, inspections and fines
- Address
- 30 Park Lane East, New Milford, CT 06776
- CCN
- 075416
- Ownership type
- For-profit, limited liability company
- Certified beds
- 148
- Chain
- None in the CMS record
- Residents per day
- 135
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Candlewood Rehabilitation and Healthcare Center an overall rating of 3 of 5 stars. The last standard survey was on 31 Mar 2026. The latest survey cycle has 15 health citations. The median for nursing homes in Connecticut is 12. CMS lists 1 fine of $25,490 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in Connecticut (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Northwest Hills Planning Region median | Connecticut median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 3 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 4.0 | 3.0 | 2.9 |
| Quality measure rating | 4 | 3.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 9 homes in the planning region, 191 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Connecticut median |
|---|---|---|---|
| Cycle 1 (latest) | 31 Mar 2026 | 15 | 12 |
| Cycle 2 | 7 Jun 2024 | 14 | 13 |
| Cycle 3 | No date | 11 | 7 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | C0 |
Survey cycle 1 (latest): 15 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 27 Apr 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation (in dispute review) | 21 May 2026 |
| 31 Mar 2026 | F0572 | Give residents a notice of rights, rules, services and charges. | E | Standard survey | 21 Apr 2026 |
| 31 Mar 2026 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | E | Standard survey | 21 Apr 2026 |
| 31 Mar 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 21 Apr 2026 |
| 31 Mar 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 21 Apr 2026 |
| 31 Mar 2026 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 21 Apr 2026 |
| 31 Mar 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 21 Apr 2026 |
| 31 Mar 2026 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 21 Apr 2026 |
| 31 Mar 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Standard survey (in dispute review) | 21 Apr 2026 |
| 31 Mar 2026 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 21 Apr 2026 |
| 31 Mar 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 21 Apr 2026 |
| 31 Mar 2026 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 21 Apr 2026 |
| 31 Mar 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 21 Apr 2026 |
| 31 Mar 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 21 Apr 2026 |
| 30 Mar 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 15 Jun 2026 |
Survey cycle 2: 14 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 7 Jun 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 12 Jul 2024 |
| 7 Jun 2024 | F0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | B | Complaint investigation | 12 Jul 2024 |
| 7 Jun 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 12 Jul 2024 |
| 7 Jun 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 12 Jul 2024 |
| 7 Jun 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 12 Jul 2024 |
| 7 Jun 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 12 Jul 2024 |
| 7 Jun 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 12 Jul 2024 |
| 7 Jun 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 12 Jul 2024 |
| 7 Jun 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 12 Jul 2024 |
| 7 Jun 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 12 Jul 2024 |
| 7 Jun 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 12 Jul 2024 |
| 7 Jun 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 12 Jul 2024 |
| 7 Jun 2024 | F0836 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | B | Complaint investigation | 12 Jul 2024 |
| 7 Jun 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 12 Jul 2024 |
Survey cycle 3: 11 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 25 Sep 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Complaint investigation | 18 Oct 2023 |
| 20 Oct 2021 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 1 Dec 2021 |
| 20 Oct 2021 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 1 Dec 2021 |
| 20 Oct 2021 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 1 Dec 2021 |
| 20 Oct 2021 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 1 Dec 2021 |
| 20 Oct 2021 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 1 Dec 2021 |
| 20 Oct 2021 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 1 Dec 2021 |
| 20 Oct 2021 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 1 Dec 2021 |
| 20 Oct 2021 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 1 Dec 2021 |
| 20 Oct 2021 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 1 Dec 2021 |
| 20 Oct 2021 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 1 Dec 2021 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 30 Mar 2026 | Fine | $25,490 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Connecticut median | Connecticut average (CMS) |
|---|---|---|---|
| All nurse staff | 3.14 | 3.70 | 3.73 |
| Registered nurses (RN) | 0.62 | 0.60 | 0.69 |
| Licensed practical nurses (LPN) | 0.77 | 0.82 | |
| Nurse aides | 1.75 | 2.22 | |
| All nurse staff, weekends | 2.77 | 3.30 | 3.37 |
- Nurse staff turnover in a year
- 39.7%
- Nurse staff turnover, Connecticut median
- 35.9%
- RN turnover in a year
- 28.6%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Connecticut median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 14.9% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.9% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.9% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 7.3% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.4% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.6% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.0% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 20.5% | 17.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- New Milford Rehabilitation LLC
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Greenwich Woods Holdings LLC | 5% or greater direct ownership interest | 54% | 1 Apr 2016 |
| Ik Greenwich LLC | 5% or greater direct ownership interest | 7% | 1 Apr 2016 |
| SJJJ LLC | 5% or greater direct ownership interest | 7% | 1 Apr 2016 |
| WCTHC LLC | 5% or greater direct ownership interest | 25% | 1 Apr 2016 |
| Ywm Ct LLC | 5% or greater direct ownership interest | 7% | 1 Aug 2017 |
The site shows organisations only. It does not show the names of persons.
Other homes in Northwest Hills Planning Region
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Village Crest Center for Health & Rehabilitation | New Milford | 4 of 5 | 13 | $24,418 | 6 May 2025 | |
| Havencare at Litchfield Woods | Torrington | 1 of 5 | 17 | $7,901 | 21 Jul 2025 | |
| Sharon Center for Health & Rehabilitation | Sharon | 4 of 5 | 11 | $0 | 29 Aug 2025 | |
| Wolcott Hall Nursing Center, Inc | Torrington | 2 of 5 | 7 | $11,190 | 8 Feb 2025 | |
| Torrington Center for Nursing & Rehabilitation LLC | Torrington | 4 of 5 | 18 | $0 | 28 Aug 2024 | |
| Havencare at Valerie Manor | Torrington | 2 of 5 | 18 | $0 | 21 Jan 2026 | |
| Noble HorizonsSpecial Focus candidate | Salisbury | 2 of 5 | 23 | $151,542 | 27 Feb 2026 | |
| Geer Nursing and Rehabilitation | Canaan | 5 of 5 | 8 | $24,690 | 28 Aug 2024 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Candlewood Rehabilitation and Healthcare Center (CCN 075416). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/candlewood-rehabilitation-and-healthcare-center-new-milford-ct-075416/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Candlewood Rehabilitation and Healthcare Center last inspected?
- The latest inspection with a citation in the CMS record was on 27 Apr 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 7 Jun 2024.
- Who operates Candlewood Rehabilitation and Healthcare Center?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists no chain for the home. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is Candlewood Rehabilitation and Healthcare Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Connecticut as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.