Connecticut › Nw Hills County › Torrington
Havencare At Litchfield Woods
255 Roberts St, Torrington, CT 06790
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Havencare At Litchfield Woods, in Torrington, Connecticut, is certified for 160 beds under for-profit, limited liability company ownership.
CMS gives it 1 of 5 stars overall, below the Connecticut median of 3; the health inspection rating is 1, staffing 4 and quality measures 3.
Inspectors recorded 66 health deficiencies across the three most recent survey cycles (17, 30, 19 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 41.3 per 100 beds, more than the state median of 29.2.
CMS lists 2 penalties in the period covered: fines totalling $8K and 1 payment denial.
Reported nurse staffing is 3.5 hours per resident per day (0.6 RN), close to the Connecticut median of 3.7; nursing staff turnover is 33.3%.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Nw Hills Co. median | Connecticut median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 66 | 40 | 35 | 28.7 |
| Citations per 100 beds | 41.3 | 39.8 | 29.2 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.5 | 3.7 | 3.9 |
| RN hours per resident day | 0.6 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 33.3% | 35.5% | 35.9% | 45.8% |
| Fines listed | $7,901 | $11,190 | $8,021 | — |
County and state figures are medians across facilities (9 in the county, 191 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Connecticut average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 Jul 2025, 29 Nov 2023.
Severity mix: G ×3 D ×47 E ×11 F ×2 B ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 5 May 2026 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 5 Jun 2026 |
| 5 May 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | Past Non-Compliance |
| 4 Sep 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Complaint investigation | 6 Oct 2025 |
| 4 Sep 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 6 Oct 2025 |
| 4 Sep 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 6 Oct 2025 |
| 21 Jul 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 10 Sep 2025 |
| 21 Jul 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Standard survey | 10 Sep 2025 |
| 21 Jul 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 10 Sep 2025 |
| 21 Jul 2025 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | Standard survey | 10 Sep 2025 |
| 21 Jul 2025 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Standard survey | 10 Sep 2025 |
| 21 Jul 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 10 Sep 2025 |
| 21 Jul 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 10 Sep 2025 |
| 21 Jul 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 10 Sep 2025 |
| 21 Jul 2025 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 10 Sep 2025 |
| 21 Jul 2025 | F0568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | B | Standard survey | 10 Sep 2025 |
| 21 Jul 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B | Standard survey | 10 Sep 2025 |
| 21 Jul 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | B | Standard survey | 10 Sep 2025 |
| 27 Feb 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 8 Feb 2025 |
| 30 Jan 2025 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | E | Complaint investigation | 5 Mar 2025 |
| 30 Jan 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 5 Mar 2025 |
| 30 Jan 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 5 Mar 2025 |
| 2 Aug 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 6 Sep 2024 |
| 2 Aug 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 6 Sep 2024 |
| 2 Aug 2024 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Complaint investigation | 6 Sep 2024 |
| 2 Aug 2024 | F0559 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | Complaint investigation | 6 Sep 2024 |
| 2 Aug 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 6 Sep 2024 |
| 2 Aug 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 6 Sep 2024 |
| 2 Aug 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 6 Sep 2024 |
| 2 Aug 2024 | F0620 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. | D | Complaint investigation | 6 Sep 2024 |
| 2 Aug 2024 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Complaint investigation | 6 Sep 2024 |
| 2 Aug 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Complaint investigation | 6 Sep 2024 |
| 2 Aug 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 6 Sep 2024 |
| 2 Aug 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 6 Sep 2024 |
| 2 Aug 2024 | F0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Complaint investigation | 6 Sep 2024 |
| 2 Aug 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 6 Sep 2024 |
| 2 Aug 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Complaint investigation | 6 Sep 2024 |
| 28 May 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 26 Jun 2024 |
| 28 May 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 26 Jun 2024 |
| 18 Apr 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 30 Apr 2024 |
| 18 Apr 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 30 Apr 2024 |
| 4 Mar 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 14 Apr 2024 |
| 4 Mar 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 14 Apr 2024 |
| 2 Jan 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | G | Complaint investigation | 13 Feb 2024 |
| 2 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 13 Feb 2024 |
| 29 Nov 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 10 Jan 2024 |
| 29 Nov 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 10 Jan 2024 |
| 29 Nov 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 10 Jan 2024 |
| 29 Nov 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 10 Jan 2024 |
| 29 Nov 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 10 Jan 2024 |
| 29 Nov 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 10 Jan 2024 |
| 29 Nov 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 10 Jan 2024 |
| 29 Nov 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 10 Jan 2024 |
| 29 Nov 2023 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 10 Jan 2024 |
| 29 Nov 2023 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 10 Jan 2024 |
| 29 Nov 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 10 Jan 2024 |
| 16 Oct 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 29 Sep 2023 |
| 16 Oct 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 18 Nov 2023 |
| 16 Oct 2023 | F0772 | Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided. | D | Complaint investigation | 18 Nov 2023 |
| 7 Dec 2021 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 18 Jan 2022 |
| 7 Dec 2021 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 18 Jan 2022 |
| 7 Dec 2021 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 18 Jan 2022 |
| 7 Dec 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 18 Jan 2022 |
| 7 Dec 2021 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 18 Jan 2022 |
| 7 Dec 2021 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 18 Jan 2022 |
| 7 Dec 2021 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 18 Jan 2022 |
| 7 Dec 2021 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 18 Jan 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 4 Mar 2024 | Payment denial | — | 22 days |
| 29 Nov 2023 | Fine | $7,901 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Connecticut average. Turnover: nursing staff 33.3%, RNs 31.8%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Connecticut median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 13.5% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.2% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.4% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 6.7% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.6% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 15.8% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.9% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 9.2% | 17.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Litchfield Opco Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Litchfield Holdco LLC | 5% or greater direct ownership interest | 100% | 05/15/2025 |
| Yds Holdco LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 05/15/2025 |
| Havencare Management LLC | Operational/managerial control | NOT APPLICABLE | 05/15/2025 |
| Jek Holdings LLC | Adp of the snf | NOT APPLICABLE | 05/15/2025 |
| Nmj Holdings LLC | Adp of the snf | NOT APPLICABLE | 05/15/2025 |
| White Deer Investments, LLC | Adp of the snf | NOT APPLICABLE | 05/15/2025 |
| Ziii Roberts Street Real Property, LLC | Adp of the snf | NOT APPLICABLE | 06/11/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Nw Hills County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Geer Nursing and Rehabilitation | Canaan | 120 | 5 | 4 | 5 | 18 | 15.0 | $25K | 7 Nov 2024 |
| Sharon Center For Health & Rehabilitation | Sharon | 88 | 4 | 3 | 5 | 35 | 39.8 | — | 27 Apr 2026 |
| Torrington Center For Nursing & Rehabilitation LLC | Torrington | 75 | 4 | 3 | 5 | 41 | 54.7 | — | 11 May 2026 |
| Village Crest Center For Health & Rehabilitation | New Milford | 95 | 4 | 3 | 3 | 26 | 27.4 | $24K | 6 May 2025 |
| Candlewood Rehabilitation and Healthcare Center | New Milford | 148 | 3 | 3 | 3 | 40 | 27.0 | $25K | 27 Apr 2026 |
| Havencare At Valerie Manorabuse icon | Torrington | 151 | 2 | 2 | 1 | 45 | 29.8 | — | 26 May 2026 |
| Noble HorizonsSFF Candidate | Salisbury | 91 | 2 | 1 | 5 | 51 | 56.0 | $152K | 23 Apr 2026 |
| Wolcott Hall Nursing Center, Inc | Torrington | 60 | 2 | 3 | 2 | 33 | 55.0 | $11K | 7 Jan 2026 |
All 9 facilities in Nw Hills County
Questions and answers
How many deficiencies has Havencare At Litchfield Woods been cited for?
66 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Connecticut median is 35 per facility.
Has Havencare At Litchfield Woods been fined?
Yes. CMS lists fines totalling $8K in the period covered, plus 1 payment denial.
How does staffing at Havencare At Litchfield Woods compare?
Reported total nurse staffing is 3.5 hours per resident per day against a Connecticut median of 3.7 and a national average of 3.9.
Who operates Havencare At Litchfield Woods?
Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Litchfield Holdco LLC, Yds Holdco LLC and Havencare Management LLC. Individual owners and managers are not listed on this site.
When was Havencare At Litchfield Woods last inspected?
The most recent survey or investigation in the CMS record is dated 5 May 2026; the most recent standard health survey was 21 Jul 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.