Massachusetts › Hampshire County › Northampton
Care One At Northampton
548 Elm Street, Northampton, MA 01060
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Care One At Northampton, in Northampton, Massachusetts, is certified for 125 beds under for-profit, limited liability company ownership and belongs to the Careone chain.
CMS gives it 4 of 5 stars overall, above the Massachusetts median of 3; the health inspection rating is 3, staffing 2 and quality measures 5.
Inspectors recorded 21 health deficiencies across the three most recent survey cycles (4, 9, 8 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 16.8 per 100 beds, fewer than the state median of 21.7.
CMS lists 2 penalties in the period covered: fines totalling $40K.
Reported nurse staffing is 3.6 hours per resident per day (0.5 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 50.0%.
Compared with county, state and nation
| Measure | This facility | Hampshire Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 21 | 34 | 27 | 28.7 |
| Citations per 100 beds | 16.8 | 25.4 | 21.7 | 26.8 |
| Total nurse hours per resident day | 3.6 | 3.3 | 3.7 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 50.0% | 51.9% | 37.7% | 45.8% |
| Fines listed | $39,819 | $28,915 | $0 | — |
County and state figures are medians across facilities (5 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 19 Dec 2025, 3 Sep 2024.
Severity mix: G ×3 D ×16 E ×1 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 19 Dec 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 2 Feb 2026 |
| 19 Dec 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 2 Feb 2026 |
| 19 Dec 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 2 Feb 2026 |
| 19 Dec 2025 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 2 Feb 2026 |
| 20 Feb 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | G | Complaint investigation | 19 Mar 2025 |
| 20 Feb 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 19 Mar 2025 |
| 4 Feb 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | Complaint investigation | 29 Jan 2025 |
| 4 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 29 Jan 2025 |
| 4 Feb 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 29 Jan 2025 |
| 3 Sep 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 30 Sep 2024 |
| 3 Sep 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 30 Sep 2024 |
| 3 Sep 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 30 Sep 2024 |
| 3 Sep 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 30 Sep 2024 |
| 30 May 2023 | F0909 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | F | Standard survey | 16 Jun 2023 |
| 30 May 2023 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 16 Jun 2023 |
| 30 May 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 16 Jun 2023 |
| 30 May 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 16 Jun 2023 |
| 30 May 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 16 Jun 2023 |
| 30 May 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 16 Jun 2023 |
| 30 May 2023 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 16 Jun 2023 |
| 30 May 2023 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Standard survey | 16 Jun 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 20 Feb 2025 | Fine | $31,031 | |
| 4 Feb 2025 | Fine | $8,788 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 50.0%, RNs 40.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 3.3% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.0% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.7% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.1% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 6.0% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.0% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 17.3% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: 548 Elm Street Operating Company, Llc. Chain: Careone (37 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Thci of Massachusetts, LLC | 5% or greater direct ownership interest | NO PERCENTAGE PROVIDED | 07/01/2003 |
| Care Realty, LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 04/30/2002 |
| Des-I 2016 Grat | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/01/2021 |
| Healthbridge Management LLC | Operational/managerial control | NOT APPLICABLE | 07/01/2003 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Hampshire County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Linda Manor Extended Care Facility | Leeds | 123 | 3 | 3 | 4 | 28 | 22.8 | $9K | 29 Sep 2025 |
| South Hadley Rehabilitation and Nursing Center | South Hadley | 132 | 2 | 2 | 3 | 54 | 40.9 | — | 27 May 2025 |
| Center For Extended Care At Amherst | Amherst | 134 | 1 | 1 | 2 | 34 | 25.4 | $29K | 7 Apr 2026 |
| Hadley Pointe Nursing Rehab & CareSFF Candidate | Hadley | 154 | 1 | 1 | 1 | 48 | 31.2 | $86K | 20 Jan 2026 |
All 5 facilities in Hampshire County
Questions and answers
How many deficiencies has Care One At Northampton been cited for?
21 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has Care One At Northampton been fined?
Yes. CMS lists fines totalling $40K in the period covered.
How does staffing at Care One At Northampton compare?
Reported total nurse staffing is 3.6 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates Care One At Northampton?
It is part of the Careone chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Thci of Massachusetts, LLC, Care Realty, LLC and Des-I 2016 Grat. Individual owners and managers are not listed on this site.
When was Care One At Northampton last inspected?
The most recent survey or investigation in the CMS record is dated 19 Dec 2025; the most recent standard health survey was 19 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.