South Hadley Rehabilitation and Nursing CenterCMS ratings, inspections and fines
- Address
- 573 Granby Rd, South Hadley, MA 01075
- CCN
- 225757
- Ownership type
- For-profit, individual
- Certified beds
- 132
- Chain
- None in the CMS record
- Residents per day
- 119
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives South Hadley Rehabilitation and Nursing Center an overall rating of 2 of 5 stars. The last standard survey was on 27 May 2025. The latest survey cycle has 11 health citations. The median for nursing homes in Massachusetts is 6. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in Massachusetts (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Hampshire County median | Massachusetts median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 2 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 2.0 | 3.0 | 2.9 |
| Quality measure rating | 2 | 2.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 5 homes in the county, 341 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Massachusetts median |
|---|---|---|---|
| Cycle 1 (latest) | 27 May 2025 | 11 | 6 |
| Cycle 2 | 27 Mar 2024 | 19 | 8 |
| Cycle 3 | No date | 24 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | C0 |
Survey cycle 1 (latest): 11 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 27 May 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 20 Jun 2025 |
| 27 May 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 20 Jun 2025 |
| 27 May 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 20 Jun 2025 |
| 27 May 2025 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 20 Jun 2025 |
| 27 May 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 20 Jun 2025 |
| 27 May 2025 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Standard survey | 20 Jun 2025 |
| 27 May 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 20 Jun 2025 |
| 27 May 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 20 Jun 2025 |
| 27 May 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 20 Jun 2025 |
| 27 May 2025 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Standard survey | 20 Jun 2025 |
| 27 May 2025 | F0909 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | F | Standard survey | 20 Jun 2025 |
Survey cycle 2: 19 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 4 Aug 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | Complaint investigation | 7 Aug 2024 |
| 27 Mar 2024 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 22 Apr 2024 |
| 27 Mar 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 24 Apr 2024 |
| 27 Mar 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 22 Apr 2024 |
| 27 Mar 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 22 Apr 2024 |
| 27 Mar 2024 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 22 Apr 2024 |
| 27 Mar 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Standard survey | 24 Apr 2024 |
| 27 Mar 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | B | Standard survey | 22 Apr 2024 |
| 27 Mar 2024 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 22 Apr 2024 |
| 27 Mar 2024 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 22 Apr 2024 |
| 27 Mar 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 24 Apr 2024 |
| 27 Mar 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 22 Apr 2024 |
| 27 Mar 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 22 Apr 2024 |
| 27 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 24 Apr 2024 |
| 27 Mar 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 22 Apr 2024 |
| 27 Mar 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 22 Apr 2024 |
| 27 Mar 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 22 Apr 2024 |
| 27 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 22 Apr 2024 |
| 27 Mar 2024 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 22 Apr 2024 |
Survey cycle 3: 24 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 11 Jul 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Complaint investigation | 29 Jul 2024 |
| 21 Nov 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 12 Dec 2023 |
| 21 Nov 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 12 Dec 2023 |
| 22 Nov 2022 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 31 Dec 2022 |
| 22 Nov 2022 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 31 Dec 2022 |
| 22 Nov 2022 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 31 Dec 2022 |
| 22 Nov 2022 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 31 Dec 2022 |
| 22 Nov 2022 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 31 Dec 2022 |
| 22 Nov 2022 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 31 Dec 2022 |
| 22 Nov 2022 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 31 Dec 2022 |
| 22 Nov 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 31 Dec 2022 |
| 22 Nov 2022 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 31 Dec 2022 |
| 22 Nov 2022 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 31 Dec 2022 |
| 22 Nov 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 31 Dec 2022 |
| 22 Nov 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 31 Dec 2022 |
| 22 Nov 2022 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 31 Dec 2022 |
| 22 Nov 2022 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 31 Dec 2022 |
| 22 Nov 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 31 Dec 2022 |
| 22 Nov 2022 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 31 Dec 2022 |
| 22 Nov 2022 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | D | Standard survey | 31 Dec 2022 |
| 22 Nov 2022 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 31 Dec 2022 |
| 22 Nov 2022 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | D | Standard survey | 31 Dec 2022 |
| 22 Nov 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 31 Dec 2022 |
| 22 Nov 2022 | F0886 | Perform COVID19 testing on residents and staff. | E | Standard survey | 31 Dec 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Massachusetts median | Massachusetts average (CMS) |
|---|---|---|---|
| All nurse staff | 3.34 | 3.70 | 3.86 |
| Registered nurses (RN) | 0.50 | 0.60 | 0.65 |
| Licensed practical nurses (LPN) | 0.97 | 0.95 | |
| Nurse aides | 1.87 | 2.26 | |
| All nurse staff, weekends | 3.06 | 3.30 | 3.48 |
- Nurse staff turnover in a year
- 51.9%
- Nurse staff turnover, Massachusetts median
- 37.7%
- RN turnover in a year
- 51.9%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 20.6% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.5% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.7% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 6.4% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.6% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 32.9% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.9% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.4% | 19.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, individual
The CMS ownership record of this home lists no organisation.
The site shows organisations only. It does not show the names of persons.
Other homes in Hampshire County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Care One at Northampton | Northampton | 4 of 5 | 4 | $39,819 | 19 Dec 2025 | |
| Hadley Pointe Nursing Rehab & CareSpecial Focus candidate | Hadley | 1 of 5 | 26 | $85,596 | 17 Jan 2025 | |
| Center for Extended Care at Amherst | Amherst | 1 of 5 | 6 | $28,915 | 4 Jun 2025 | |
| Linda Manor Extended Care Facility | Leeds | 3 of 5 | 2 | $8,788 | 29 Sep 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of South Hadley Rehabilitation and Nursing Center (CCN 225757). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/south-hadley-rehabilitation-and-nursing-center-south-hadley-ma-225757/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was South Hadley Rehabilitation and Nursing Center last inspected?
- The latest inspection with a citation in the CMS record was on 27 May 2025. It was a standard survey. It gave 11 citations. The standard survey before the last one was on 27 Mar 2024.
- Who operates South Hadley Rehabilitation and Nursing Center?
- The CMS record gives the ownership type as for-profit, individual. CMS lists no chain for the home. The CMS ownership file names no organisation for this home. This site does not show the names of persons.
- Is South Hadley Rehabilitation and Nursing Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in Massachusetts as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.