Elder Care Record

Massachusetts › Hampshire County › Leeds

Linda Manor Extended Care Facility

349 Haydenville Road, Leeds, MA 01053

CCN 225363 · Non-profit, corporation · 123 certified beds · chain Integritus Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 123 beds, Linda Manor Extended Care Facility serves Leeds in Hampshire County, Massachusetts and has taken Medicare and Medicaid residents since 1989.

CMS gives it 3 of 5 stars overall, equal to the Massachusetts median; the health inspection rating is 3, staffing 4 and quality measures 3.

Inspectors recorded 28 health deficiencies across the three most recent survey cycles (2, 11, 15 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 22.8 per 100 beds, about the same as the state median of 21.7.

CMS lists 1 penalty in the period covered: fines totalling $9K.

Reported nurse staffing is 3.9 hours per resident per day (0.7 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 52.4%.

28health deficiencies, 3 survey cycles2 at actual harm or worse
$9Kfines listed by CMS1 penalty in period
3.9nurse hours per resident per daystate median 3.7
93%occupancy (residents ÷ beds)115 residents a day

Compared with county, state and nation

MeasureThis facilityHampshire Co. medianMassachusetts medianUS average
Overall star rating3233.0
Health citations, 3 cycles28342728.7
Citations per 100 beds22.825.421.726.8
Total nurse hours per resident day3.93.33.73.9
RN hours per resident day0.70.50.60.7
Nursing staff turnover52.4%51.9%37.7%45.8%
Fines listed$8,788$28,915$0—

County and state figures are medians across facilities (5 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)2
Cycle 211
Cycle 315

Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 29 Sep 2025, 9 Jul 2024.

Severity mix: G ×2 D ×22 E ×3 F ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
29 Sep 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey31 Oct 2025
29 Sep 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey31 Oct 2025
6 Jun 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.GComplaint investigation16 May 2025
6 Jun 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation16 May 2025
6 Jun 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation4 Jul 2025
29 Aug 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation3 Oct 2024
29 Aug 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation3 Oct 2024
29 Aug 2024F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation3 Oct 2024
9 Jul 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey12 Aug 2024
9 Jul 2024F0641Ensure each resident receives an accurate assessment.DStandard survey12 Aug 2024
9 Jul 2024F0692Provide enough food/fluids to maintain a resident's health.DStandard survey12 Aug 2024
9 Jul 2024F0791Provide or obtain dental services for each resident.DStandard survey12 Aug 2024
9 Jul 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey12 Aug 2024
29 Feb 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation14 Mar 2024
29 Feb 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation14 Mar 2024
1 Nov 2023F0880Provide and implement an infection prevention and control program.DInfection control inspection17 Nov 2023
1 Nov 2023F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DInfection control inspection17 Nov 2023
24 Mar 2023F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EStandard survey3 May 2023
24 Mar 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey3 May 2023
24 Mar 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey3 May 2023
24 Mar 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey3 May 2023
24 Mar 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey3 May 2023
24 Mar 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey3 May 2023
24 Mar 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey3 May 2023
24 Mar 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey3 May 2023
24 Mar 2023F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey3 May 2023
24 Mar 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey3 May 2023
24 Mar 2023F0908Keep all essential equipment working safely.DStandard survey3 May 2023

Penalties

DateTypeAmountDetail
6 Jun 2025Fine$8,788

Staffing

Total nursing3.94 h
Nurse aides2.28 h
LPN0.96 h
RN0.7 h
Weekend total3.41 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 52.4%, RNs 43.5%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMassachusetts medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay36.0%15.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.5%0.6%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.5%1.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.0%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.8%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay34.5%14.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.0%3.8%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay20.3%19.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Northampton Management Systems Inc. Chain: Integritus Healthcare (14 facilities).

OrganisationRole in the CMS recordInterestSince
Cec Management Systems Inc5% or greater direct ownership interest100%12/30/2022
Integritus Healthcare Inc5% or greater indirect ownership interestNO PERCENTAGE PROVIDED12/30/2022
Integritus Healthcare Management Services Inc5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/01/2022
Cec Management Systems IncOperational/managerial controlNOT APPLICABLE02/01/2022
Integritus Healthcare Management Services IncOperational/managerial controlNOT APPLICABLE02/01/2022
Cec Management Systems IncAdp of the snfNOT APPLICABLE03/03/2025
Integritus Healthcare Management Services IncAdp of the snfNOT APPLICABLE03/03/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Hampshire County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Care One At NorthamptonNorthampton1254322116.8$40K19 Dec 2025
South Hadley Rehabilitation and Nursing CenterSouth Hadley1322235440.9—27 May 2025
Center For Extended Care At AmherstAmherst1341123425.4$29K7 Apr 2026
Hadley Pointe Nursing Rehab & CareSFF CandidateHadley1541114831.2$86K20 Jan 2026

All 5 facilities in Hampshire County

Questions and answers

How many deficiencies has Linda Manor Extended Care Facility been cited for?

28 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.

Has Linda Manor Extended Care Facility been fined?

Yes. CMS lists fines totalling $9K in the period covered.

How does staffing at Linda Manor Extended Care Facility compare?

Reported total nurse staffing is 3.9 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.

Who operates Linda Manor Extended Care Facility?

It is part of the Integritus Healthcare chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Cec Management Systems Inc, Integritus Healthcare Inc and Integritus Healthcare Management Services Inc. Individual owners and managers are not listed on this site.

When was Linda Manor Extended Care Facility last inspected?

The most recent survey or investigation in the CMS record is dated 29 Sep 2025; the most recent standard health survey was 29 Sep 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.