Florida › Polk County › Lakeland
Charming Lakes Rehab
2020 W Lake Parker Dr, Lakeland, FL 33805
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Charming Lakes Rehab, in Lakeland, Florida, is certified for 120 beds under for-profit, limited liability company ownership and belongs to the Excelsior Care Group chain.
CMS gives it 2 of 5 stars overall, below the Florida median of 3; the health inspection rating is 2, staffing 2 and quality measures 4.
Inspectors recorded 34 health deficiencies across the three most recent survey cycles (12, 10, 12 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 28.3 per 100 beds, more than the state median of 15.8.
CMS lists 1 penalty in the period covered: fines totalling $78K.
Reported nurse staffing is 3.4 hours per resident per day (0.5 RN), close to the Florida median of 3.6; nursing staff turnover is 59.8%.
Compared with county, state and nation
| Measure | This facility | Polk Co. median | Florida median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 34 | 28 | 18 | 28.7 |
| Citations per 100 beds | 28.3 | 20.8 | 15.8 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.5 | 3.6 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 59.8% | 46.3% | 41.8% | 45.8% |
| Fines listed | $77,880 | $12,051 | $0 | — |
County and state figures are medians across facilities (25 in the county, 694 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Florida average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 Aug 2025, 25 May 2023.
Severity mix: G ×1 D ×28 E ×3 F ×1 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 21 Aug 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | G | Standard survey | 14 Sep 2025 |
| 21 Aug 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 14 Sep 2025 |
| 21 Aug 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 14 Sep 2025 |
| 21 Aug 2025 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 14 Sep 2025 |
| 21 Aug 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 14 Sep 2025 |
| 21 Aug 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 14 Sep 2025 |
| 21 Aug 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 14 Sep 2025 |
| 21 Aug 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 14 Sep 2025 |
| 21 Aug 2025 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 14 Sep 2025 |
| 21 Aug 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 14 Sep 2025 |
| 21 Aug 2025 | F0814 | Dispose of garbage and refuse properly. | C | Standard survey | 14 Sep 2025 |
| 7 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Complaint investigation | 7 Sep 2025 |
| 25 May 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 24 Jun 2023 |
| 25 May 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | Standard survey | 24 Jun 2023 |
| 25 May 2023 | F0567 | Honor the resident's right to manage his or her financial affairs. | D | Standard survey | 24 Jun 2023 |
| 25 May 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 24 Jun 2023 |
| 25 May 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 5 Sep 2023 |
| 25 May 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 24 Jun 2023 |
| 25 May 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 24 Jun 2023 |
| 25 May 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 24 Jun 2023 |
| 25 May 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 24 Jun 2023 |
| 25 May 2023 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Standard survey | 5 Sep 2023 |
| 13 Aug 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 17 Sep 2021 |
| 13 Aug 2021 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 17 Sep 2021 |
| 13 Aug 2021 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 17 Sep 2021 |
| 13 Aug 2021 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 17 Sep 2021 |
| 13 Aug 2021 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 17 Sep 2021 |
| 13 Aug 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 17 Sep 2021 |
| 13 Aug 2021 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 17 Sep 2021 |
| 13 Aug 2021 | F0732 | Post nurse staffing information every day. | D | Standard survey | 17 Sep 2021 |
| 13 Aug 2021 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 17 Sep 2021 |
| 13 Aug 2021 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Standard survey | 17 Sep 2021 |
| 13 Aug 2021 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 17 Sep 2021 |
| 13 Aug 2021 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 17 Sep 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 7 Aug 2025 | Fine | $77,880 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Florida average. Turnover: nursing staff 59.8%, RNs 64.3%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Florida median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 5.6% | 7.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.9% | 2.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.6% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 6.7% | 7.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 9.4% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 5.4% | 7.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Lake Parker Snf Operations Llc. Chain: Excelsior Care Group (33 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Lake Parker SNF Operations Holdings LLC | 5% or greater direct ownership interest | 100% | 09/03/2021 |
| Sunshine SNF Group LLC | 5% or greater indirect ownership interest | 100% | 09/30/2021 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Polk County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Florida Presbyterian Homes Inc | Lakeland | 68 | 5 | 3 | 5 | 16 | 23.5 | — | 26 Feb 2024 |
| Spring Lake Rehabilitation Center | Winter Haven | 132 | 5 | 3 | 5 | 15 | 11.4 | — | 13 Feb 2025 |
| Davenport Nursing and Rehab Center | Davenport | 60 | 4 | 3 | 3 | 17 | 28.3 | $8K | 29 Jan 2026 |
| Life Care Center of Winter Haven | Winter Haven | 177 | 4 | 3 | 4 | 22 | 12.4 | — | 20 Feb 2025 |
| Manor At Carpenters, The | Lakeland | 72 | 4 | 4 | 4 | 15 | 20.8 | $24K | 17 Mar 2025 |
| Palm Garden of Winter Haven | Winter Haven | 120 | 4 | 3 | 5 | 24 | 20.0 | $24K | 20 Jun 2024 |
| Astoria Health and Rehabilitation Center | Winter Haven | 132 | 3 | 2 | 4 | 26 | 19.7 | — | 26 Mar 2024 |
| The Club At Lake Gibson | Lakeland | 120 | 3 | 2 | 2 | 21 | 17.5 | — | 8 May 2026 |
All 25 facilities in Polk County
Questions and answers
How many deficiencies has Charming Lakes Rehab been cited for?
34 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Florida median is 18 per facility.
Has Charming Lakes Rehab been fined?
Yes. CMS lists fines totalling $78K in the period covered.
How does staffing at Charming Lakes Rehab compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Florida median of 3.6 and a national average of 3.9.
Who operates Charming Lakes Rehab?
It is part of the Excelsior Care Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Lake Parker SNF Operations Holdings LLC and Sunshine SNF Group LLC. Individual owners and managers are not listed on this site.
When was Charming Lakes Rehab last inspected?
The most recent survey or investigation in the CMS record is dated 21 Aug 2025; the most recent standard health survey was 21 Aug 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.