Vivo Healthcare LakelandCMS ratings, inspections and fines
- Address
- 1919 Lakeland Hills Blvd, Lakeland, FL 33805
- CCN
- 105354
- Ownership type
- For-profit, limited liability company
- Certified beds
- 185
- Chain
- Vivo Healthcare
- Residents per day
- 172
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Vivo Healthcare Lakeland an overall rating of 1 of 5 stars. The last standard survey was on 26 Jun 2025. The latest survey cycle has 12 health citations. The median for nursing homes in Florida is 6. CMS lists 12 fines with a total of $152,495 for this home in its penalties file. CMS also lists 1 payment denial.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Polk County median | Florida median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 4 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 25 homes in the county, 694 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Florida median |
|---|---|---|---|
| Cycle 1 (latest) | 26 Jun 2025 | 12 | 6 |
| Cycle 2 | 2 Mar 2023 | 14 | 6 |
| Cycle 3 | No date | 8 | 5 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 12 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 26 Mar 2026 | F0791 | Provide or obtain dental services for each resident. | D | Complaint investigation | 26 Apr 2026 |
| 26 Jun 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 26 Jul 2025 |
| 26 Jun 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 26 Jul 2025 |
| 26 Jun 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 26 Jul 2025 |
| 26 Jun 2025 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 26 Jul 2025 |
| 26 Jun 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 26 Jul 2025 |
| 26 Jun 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 26 Jul 2025 |
| 26 Jun 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 26 Jul 2025 |
| 26 Jun 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 26 Jul 2025 |
| 26 Jun 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 26 Jul 2025 |
| 26 Jun 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 26 Jul 2025 |
| 26 Jun 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 26 Jul 2025 |
Survey cycle 2: 14 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 30 Apr 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 21 May 2025 |
| 30 Apr 2025 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Complaint investigation | 21 May 2025 |
| 28 Feb 2025 | F0583 | Keep residents' personal and medical records private and confidential. | F | Complaint investigation | 30 Mar 2025 |
| 28 Feb 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 30 Mar 2025 |
| 28 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 21 May 2025 |
| 28 Feb 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 30 Mar 2025 |
| 28 Feb 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | J | Complaint investigation | 30 Mar 2025 |
| 2 Mar 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 2 Apr 2023 |
| 2 Mar 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | F | Standard survey | 2 Apr 2023 |
| 2 Mar 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 2 Apr 2023 |
| 2 Mar 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 2 Apr 2023 |
| 2 Mar 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 2 Apr 2023 |
| 2 Mar 2023 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 2 Apr 2023 |
| 2 Mar 2023 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Standard survey | 2 Apr 2023 |
Survey cycle 3: 8 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 5 Jun 2024 | F0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | E | Complaint investigation | 5 Jul 2024 |
| 5 Jun 2024 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Complaint investigation | 5 Jul 2024 |
| 11 Jun 2021 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 11 Jul 2021 |
| 11 Jun 2021 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 11 Jul 2021 |
| 11 Jun 2021 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 11 Jul 2021 |
| 11 Jun 2021 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 11 Jul 2021 |
| 11 Jun 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 11 Jul 2021 |
| 11 Jun 2021 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Standard survey | 11 Jul 2021 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 28 Feb 2025 | Fine | $84,692 | |
| 28 Feb 2025 | Fine | $8,673 | |
| 28 Feb 2025 | Fine | $8,672 | |
| 28 Feb 2025 | Payment denial | 46 | |
| 13 Nov 2023 | Fine | $4,587 | |
| 6 Nov 2023 | Fine | $4,587 | |
| 30 Oct 2023 | Fine | $4,587 | |
| 23 Oct 2023 | Fine | $4,587 | |
| 10 Oct 2023 | Fine | $4,587 | |
| 2 Oct 2023 | Fine | $4,587 | |
| 11 Sep 2023 | Fine | $13,762 | |
| 28 Aug 2023 | Fine | $4,587 | |
| 21 Aug 2023 | Fine | $4,587 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Florida median | Florida average (CMS) |
|---|---|---|---|
| All nurse staff | 3.44 | 3.60 | 3.82 |
| Registered nurses (RN) | 0.44 | 0.60 | 0.73 |
| Licensed practical nurses (LPN) | 0.89 | 0.78 | |
| Nurse aides | 2.11 | 2.31 | |
| All nurse staff, weekends | 3.04 | 3.30 | 3.49 |
- Nurse staff turnover in a year
- 41.5%
- Nurse staff turnover, Florida median
- 41.8%
- RN turnover in a year
- 61.3%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Florida median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 5.4% | 7.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.1% | 2.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.4% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 4.5% | 7.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.0% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 5.6% | 7.0% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Lakeland Nursing and Rehabilitation LLC
- Chain
- Vivo Healthcare (12 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Palm Terrace J Dek Operations LLC | 5% or greater direct ownership interest | 100% | 31 Mar 2016 |
| Allegiant Healthcare of Florida LLC | 5% or greater indirect ownership interest | 16 Nov 2017 | |
| Asmsy LLC | 5% or greater indirect ownership interest | 16 Nov 2017 | |
| Solomon Vizcaya Holdings LLC | 5% or greater indirect ownership interest | 16 Nov 2017 | |
| Zaidys LLC | 5% or greater indirect ownership interest | 16 Nov 2017 |
The site shows organisations only. It does not show the names of persons.
Other homes in Polk County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Lakeland Hills Center | Lakeland | 2 of 5 | 14 | $139,373 | 12 Mar 2026 | |
| Charming Lakes Rehab | Lakeland | 2 of 5 | 12 | $77,880 | 21 Aug 2025 | |
| Valencia Hills Health and Rehabilitation Center | Lakeland | 1 of 5 | 21 | $62,766 | 30 Apr 2026 | |
| Manor at Carpenters, The | Lakeland | 4 of 5 | 3 | $24,252 | 18 Jan 2024 | |
| The Club at Lake Gibson | Lakeland | 3 of 5 | 4 | $0 | 30 Jan 2025 | |
| Wedgewood Healthcare and Rehabilitation Center | Lakeland | 2 of 5 | 7 | $0 | 19 Dec 2024 | |
| Breezy Hills Rehab and Care Center | Lakeland | 2 of 5 | 11 | $0 | 8 May 2025 | |
| Florida Presbyterian Homes Inc | Lakeland | 5 of 5 | 8 | $0 | 26 Feb 2024 | |
| Bridgewalk on Harden Health and Rehabilitation, LL | Lakeland | 1 of 5 | 4 | $181,400 | 25 Jan 2024 | |
| Highlands Lake Center | Lakeland | 2 of 5 | 17 | $0 | 7 Mar 2024 | |
| Scott Lake Health and Rehabilitation Center | Lakeland | 2 of 5 | 8 | $80,408 | 23 Apr 2026 | |
| Oak Haven Rehab and Nursing Center | Auburndale | 1 of 5 | 16 | $12,051 | 18 Jul 2024 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Vivo Healthcare Lakeland (CCN 105354). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/vivo-healthcare-lakeland-lakeland-fl-105354/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Vivo Healthcare Lakeland last inspected?
- The latest inspection with a citation in the CMS record was on 26 Mar 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 2 Mar 2023.
- Who operates Vivo Healthcare Lakeland?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Vivo Healthcare. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is Vivo Healthcare Lakeland a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 3 homes in Florida as Special Focus Facilities and 15 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.