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Community Care On Palm
4768 Palm Avenue, Riverside, CA 92501
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Community Care On Palm, in Riverside, California, is certified for 51 beds under for-profit, limited liability company ownership.
CMS gives it 4 of 5 stars overall, above the California median of 3; the health inspection rating is 3, staffing 4 and quality measures 5.
Inspectors recorded 44 health deficiencies across the three most recent survey cycles (12, 10, 22 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 86.3 per 100 beds, more than the state median of 51.1.
CMS lists 1 penalty in the period covered: fines totalling $34K.
Reported nurse staffing is 4.5 hours per resident per day (0.7 RN), close to the California median of 4.2; nursing staff turnover is 38.2%.
Compared with county, state and nation
| Measure | This facility | Riverside Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 44 | 43 | 44 | 28.7 |
| Citations per 100 beds | 86.3 | 51.7 | 51.1 | 26.8 |
| Total nurse hours per resident day | 4.5 | 4.2 | 4.2 | 3.9 |
| RN hours per resident day | 0.7 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 38.2% | 39.1% | 36.4% | 45.8% |
| Fines listed | $33,540 | $0 | $0 | — |
County and state figures are medians across facilities (54 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 Apr 2026, 11 Apr 2025.
Severity mix: G ×3 D ×27 E ×10 F ×4
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 16 Apr 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 15 May 2026 |
| 16 Apr 2026 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | Standard survey | 15 May 2026 |
| 16 Apr 2026 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 15 May 2026 |
| 16 Apr 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 15 May 2026 |
| 16 Apr 2026 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 15 May 2026 |
| 16 Apr 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 15 May 2026 |
| 16 Apr 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 15 May 2026 |
| 16 Apr 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 15 May 2026 |
| 16 Apr 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 15 May 2026 |
| 22 Dec 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 16 Jan 2026 |
| 25 Nov 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 23 Dec 2025 |
| 25 Nov 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 23 Dec 2025 |
| 11 Apr 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 29 Apr 2025 |
| 11 Apr 2025 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | E | Standard survey | 29 Apr 2025 |
| 11 Apr 2025 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 29 Apr 2025 |
| 11 Apr 2025 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Standard survey | 29 Apr 2025 |
| 11 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 29 Apr 2025 |
| 11 Apr 2025 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 29 Apr 2025 |
| 11 Apr 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 29 Apr 2025 |
| 11 Apr 2025 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Standard survey | 29 Apr 2025 |
| 5 Nov 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 25 Nov 2024 |
| 4 Sep 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 26 Sep 2024 |
| 27 Jun 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 5 Jul 2024 |
| 27 Jun 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 5 Jul 2024 |
| 24 Apr 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 9 May 2024 |
| 14 Mar 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 5 Apr 2024 |
| 14 Mar 2024 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Standard survey | 5 Apr 2024 |
| 14 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 5 Apr 2024 |
| 14 Mar 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 5 Apr 2024 |
| 14 Mar 2024 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Standard survey | 5 Apr 2024 |
| 14 Mar 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 5 Apr 2024 |
| 14 Mar 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 5 Apr 2024 |
| 14 Mar 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 5 Apr 2024 |
| 14 Mar 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 5 Apr 2024 |
| 14 Mar 2024 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Standard survey | 5 Apr 2024 |
| 14 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 5 Apr 2024 |
| 14 Mar 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 5 Apr 2024 |
| 14 Mar 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 5 Apr 2024 |
| 9 Feb 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Complaint investigation | 16 Feb 2024 |
| 4 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 14 Jan 2024 |
| 4 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 14 Jan 2024 |
| 4 Jan 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Complaint investigation | 14 Jan 2024 |
| 1 Dec 2023 | F0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | Complaint investigation | 14 Dec 2023 |
| 28 Nov 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 9 Dec 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 28 Nov 2023 | Fine | $33,540 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 38.2%, RNs —; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 12.2% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.1% | 1.3% | 2.8% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 0.9% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.0% | 3.6% | 4.2% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Community Care On Palm Riverside,Llc.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Riverside County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Centinela Grand Inc | Perris | 109 | 5 | 4 | 4 | 27 | 24.8 | — | 4 Aug 2025 |
| Desert Regional Medical Center D/P SNF | Palm Springs | 32 | 5 | 4 | 5 | 22 | 68.8 | $14K | 11 Jun 2026 |
| Mission Care Center | Riverside | 40 | 5 | 5 | 2 | 20 | 50.0 | — | 20 May 2026 |
| Riverside Behavioral Healthcare Center | Riverside | 120 | 5 | 4 | 4 | 23 | 19.2 | — | 6 Nov 2025 |
| Riverside Heights Healthcare Center, LLC | Riverside | 70 | 5 | 5 | 4 | 17 | 24.3 | — | 20 Jun 2025 |
| San Jacinto Valley Post Acute | Hemet | 99 | 5 | 4 | 3 | 32 | 32.3 | — | 14 Apr 2026 |
| The Grove Care and Wellness | Riverside | 38 | 5 | 4 | 3 | 24 | 63.2 | — | 9 Apr 2026 |
| The Springs Healthcare Center At the Carlotta | Palm Desert | 59 | 5 | 4 | 3 | 24 | 40.7 | — | 28 Jan 2026 |
All 54 facilities in Riverside County
Questions and answers
How many deficiencies has Community Care On Palm been cited for?
44 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Community Care On Palm been fined?
Yes. CMS lists fines totalling $34K in the period covered.
How does staffing at Community Care On Palm compare?
Reported total nurse staffing is 4.5 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Community Care On Palm?
Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Community Care On Palm last inspected?
The most recent survey or investigation in the CMS record is dated 16 Apr 2026; the most recent standard health survey was 16 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.