Elder Care Record

Michigan › Kent County › Grand Rapids

Clark Retirement Community

1551 Franklin Street Se, Grand Rapids, MI 49506

CCN 235401 · Non-profit, corporation · 39 certified beds · chain Bhi Senior Living

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Clark Retirement Community, in Grand Rapids, Michigan, is certified for 39 beds under non-profit, corporation ownership and belongs to the Bhi Senior Living chain.

CMS gives it 2 of 5 stars overall, below the Michigan median of 3; the health inspection rating is 2, staffing 2 and quality measures 3.

Inspectors recorded 28 health deficiencies across the three most recent survey cycles (8, 15, 5 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 71.8 per 100 beds, more than the state median of 29.4.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.6 hours per resident per day (0.5 RN), close to the Michigan median of 3.8; nursing staff turnover is 50.0%.

28health deficiencies, 3 survey cycles2 at actual harm or worse
$0fines listed by CMS0 penalties in period
3.6nurse hours per resident per daystate median 3.8
78%occupancy (residents ÷ beds)30 residents a day

Compared with county, state and nation

MeasureThis facilityKent Co. medianMichigan medianUS average
Overall star rating2433.0
Health citations, 3 cycles28222928.7
Citations per 100 beds71.826.729.426.8
Total nurse hours per resident day3.64.33.83.9
RN hours per resident day0.50.80.70.7
Nursing staff turnover50.0%44.3%44.6%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (27 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)8
Cycle 215
Cycle 35

Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 30 Jul 2025, 22 Aug 2024.

Severity mix: G ×2 D ×17 E ×4 F ×5

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
30 Jul 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation22 Aug 2025
30 Jul 2025F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.FStandard survey22 Aug 2025
30 Jul 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey22 Aug 2025
30 Jul 2025F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.FStandard survey22 Aug 2025
30 Jul 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard survey22 Aug 2025
30 Jul 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey22 Aug 2025
30 Jul 2025F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey22 Aug 2025
30 Jul 2025F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey22 Aug 2025
19 Feb 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation25 Mar 2025
19 Feb 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation25 Mar 2025
22 Aug 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey26 Sep 2024
22 Aug 2024F0880Provide and implement an infection prevention and control program.FStandard survey26 Sep 2024
22 Aug 2024F0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.EStandard survey26 Sep 2024
22 Aug 2024F0945Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.EStandard survey26 Sep 2024
22 Aug 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey26 Sep 2024
22 Aug 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey26 Sep 2024
22 Aug 2024F0610Respond appropriately to all alleged violations.DStandard survey26 Sep 2024
22 Aug 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey26 Sep 2024
22 Aug 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey26 Sep 2024
22 Aug 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey26 Sep 2024
22 Aug 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey26 Sep 2024
22 Aug 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey26 Sep 2024
22 Aug 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey26 Sep 2024
21 Mar 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation16 Mar 2024
1 Nov 2023F0880Provide and implement an infection prevention and control program.EStandard survey4 Dec 2023
1 Nov 2023F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey4 Dec 2023
1 Nov 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey4 Dec 2023
1 Nov 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey4 Dec 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.55 h
Nurse aides2.1 h
LPN0.97 h
RN0.48 h
Weekend total3.3 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 50.0%, RNs 62.5%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMichigan medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay2.6%9.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay3.2%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay6.5%2.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.8%1.0%
Percentage of long-stay residents with pressure ulcersLong Stay3.0%4.7%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay9.4%13.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Clark Retirement Community Inc.. Chain: Bhi Senior Living (9 facilities).

OrganisationRole in the CMS recordInterestSince
Bhi Retirement Communities Inc5% or greater indirect ownership interest100%02/01/2022
Bank of Ny MellonOperational/managerial controlNOT APPLICABLE01/01/2025
Bhi Retirement Communities IncOperational/managerial controlNOT APPLICABLE01/01/2025
Fifth Third BankOperational/managerial controlNOT APPLICABLE01/01/2025
Forvis Mazars, LLPOperational/managerial controlNOT APPLICABLE06/01/2023
Healthcare Therapy Services IncOperational/managerial controlNOT APPLICABLE01/01/2025
Bank of Ny MellonAdp of the snfNOT APPLICABLE01/01/2025
Bhi Retirement Communities IncAdp of the snfNOT APPLICABLE01/01/2025
Fifth Third BankAdp of the snfNOT APPLICABLE01/01/2025
Forvis Mazars, LLPAdp of the snfNOT APPLICABLE06/01/2023
Healthcare Therapy Services IncAdp of the snfNOT APPLICABLE01/01/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Kent County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Corewell Health Grand Rapids Hospitals RehabilitatGrand Rapids1205541915.8—15 Jan 2026
Corewell Health Rehabilitation & Nursing Center -Grand Rapids1655452112.7—10 Sep 2025
Corewell Health Rehabilitation & Nursing Center -Grand Rapids8055511.3—9 Jul 2025
Edison Christian Health CenterGrand Rapids13654596.6—17 Sep 2025
Holland Home - Raybrook ManorGrand Rapids1015452423.8—24 Jun 2026
Holland Home Breton Rehabilitation & Living CentreGrand Rapids58555813.8—30 Apr 2026
Medilodge of WyomingWyoming805541012.5—24 Jul 2025
Michigan Veteran Homes At Grand RapidsGrand Rapids12855553.9—30 Apr 2025

All 27 facilities in Kent County

Questions and answers

How many deficiencies has Clark Retirement Community been cited for?

28 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.

Has Clark Retirement Community been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Clark Retirement Community compare?

Reported total nurse staffing is 3.6 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.

Who operates Clark Retirement Community?

It is part of the Bhi Senior Living chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Bhi Retirement Communities Inc, Bank of Ny Mellon and Bhi Retirement Communities Inc. Individual owners and managers are not listed on this site.

When was Clark Retirement Community last inspected?

The most recent survey or investigation in the CMS record is dated 30 Jul 2025; the most recent standard health survey was 30 Jul 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.