Optalis Health & Rehabilitation at Kent-CrossingCMS ratings, inspections and fines
- Address
- 2320 E Beltline SE, Grand Rapids, MI 49546
- CCN
- 235103
- Ownership type
- For-profit, corporation
- Certified beds
- 182
- Residents per day
- 121
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Optalis Health & Rehabilitation at Kent-Crossing an overall rating of 1 of 5 stars. The last standard survey was on 19 Mar 2026. The latest survey cycle has 27 health citations. The median for nursing homes in Michigan is 8. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Kent County median | Michigan median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 4.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 4.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 4.0 | 4.0 | 2.9 |
| Quality measure rating | 4 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 27 homes in the county, 422 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Michigan median |
|---|---|---|---|
| Cycle 1 (latest) | 19 Mar 2026 | 27 | 8 |
| Cycle 2 | 29 Jan 2025 | 22 | 9 |
| Cycle 3 | No date | 20 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 27 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 19 Mar 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 15 Apr 2026 |
| 19 Mar 2026 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 15 Apr 2026 |
| 19 Mar 2026 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 15 Apr 2026 |
| 19 Mar 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 15 Apr 2026 |
| 19 Mar 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 15 Apr 2026 |
| 19 Mar 2026 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 15 Apr 2026 |
| 19 Mar 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 15 Apr 2026 |
| 19 Mar 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 15 Apr 2026 |
| 19 Mar 2026 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 15 Apr 2026 |
| 19 Mar 2026 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 15 Apr 2026 |
| 19 Mar 2026 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 15 Apr 2026 |
| 19 Mar 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 15 Apr 2026 |
| 19 Mar 2026 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 15 Apr 2026 |
| 19 Mar 2026 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 15 Apr 2026 |
| 19 Mar 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 15 Apr 2026 |
| 19 Mar 2026 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Complaint investigation | 15 Apr 2026 |
| 19 Mar 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 15 Apr 2026 |
| 19 Mar 2026 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Complaint investigation | 15 Apr 2026 |
| 19 Mar 2026 | F0760 | Ensure that residents are free from significant medication errors. | G | Complaint investigation | 15 Apr 2026 |
| 19 Mar 2026 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 15 Apr 2026 |
| 19 Mar 2026 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 15 Apr 2026 |
| 7 Aug 2025 | F0567 | Honor the resident's right to manage his or her financial affairs. | E | Complaint investigation | 5 Sep 2025 |
| 7 Aug 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 5 Sep 2025 |
| 7 Aug 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Complaint investigation | 5 Sep 2025 |
| 7 Aug 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 5 Sep 2025 |
| 7 Aug 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 5 Sep 2025 |
| 7 Aug 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 5 Sep 2025 |
Survey cycle 2: 22 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 29 Jan 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 25 Feb 2025 |
| 29 Jan 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 25 Feb 2025 |
| 29 Jan 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 25 Feb 2025 |
| 29 Jan 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 25 Feb 2025 |
| 29 Jan 2025 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 25 Feb 2025 |
| 29 Jan 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 25 Feb 2025 |
| 29 Jan 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 25 Feb 2025 |
| 29 Jan 2025 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 25 Feb 2025 |
| 29 Jan 2025 | F0680 | Ensure the activities program is directed by a qualified professional. | F | Standard survey | 25 Feb 2025 |
| 29 Jan 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 25 Feb 2025 |
| 29 Jan 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 25 Feb 2025 |
| 29 Jan 2025 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 25 Feb 2025 |
| 29 Jan 2025 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 25 Feb 2025 |
| 29 Jan 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 25 Feb 2025 |
| 29 Jan 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Complaint investigation | 1 Apr 2025 |
| 29 Jan 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard survey | 25 Feb 2025 |
| 24 Oct 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Complaint investigation | 13 Nov 2024 |
| 24 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 13 Nov 2024 |
| 24 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 13 Nov 2024 |
| 11 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 22 Jul 2024 |
| 11 Oct 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 30 Oct 2024 |
| 11 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 30 Oct 2024 |
Survey cycle 3: 20 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 25 Apr 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Complaint investigation | 9 May 2024 |
| 25 Apr 2024 | F0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D | Complaint investigation | 9 May 2024 |
| 25 Apr 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 8 Mar 2024 |
| 25 Apr 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 9 May 2024 |
| 25 Apr 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 9 May 2024 |
| 12 Jan 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 6 Feb 2024 |
| 12 Jan 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Complaint investigation | 6 Feb 2024 |
| 12 Jan 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 6 Feb 2024 |
| 12 Jan 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Complaint investigation | 6 Feb 2024 |
| 12 Jan 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 6 Feb 2024 |
| 12 Jan 2024 | F0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Complaint investigation | 6 Feb 2024 |
| 12 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 6 Feb 2024 |
| 12 Jan 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 6 Feb 2024 |
| 12 Jan 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 6 Feb 2024 |
| 12 Jan 2024 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | D | Standard survey | 6 Feb 2024 |
| 12 Jan 2024 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 6 Feb 2024 |
| 12 Jan 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 6 Feb 2024 |
| 12 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 6 Feb 2024 |
| 12 Oct 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 8 Mar 2023 |
| 12 Oct 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Complaint investigation | 23 Oct 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Michigan median | Michigan average (CMS) |
|---|---|---|---|
| All nurse staff | 3.75 | 3.80 | 3.99 |
| Registered nurses (RN) | 0.64 | 0.70 | 0.78 |
| Licensed practical nurses (LPN) | 0.83 | 0.88 | |
| Nurse aides | 2.28 | 2.33 | |
| All nurse staff, weekends | 3.40 | 3.30 | 3.50 |
- Nurse staff turnover in a year
- 56.1%
- Nurse staff turnover, Michigan median
- 44.6%
- RN turnover in a year
- 84.2%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Michigan median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 8.2% | 9.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.6% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.5% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.1% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 9.5% | 10.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.7% | 4.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.0% | 13.5% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Optalis Beltline Opco LLC
- Chain
- Optalis Health & Rehabilitation (36 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Om Holdco 7 LLC | 5% or greater direct ownership interest | 1 Jul 2025 | |
| Optum Management Solutions. Inc | Operational/managerial control | 1 Jul 2025 | |
| 2320 E Beltline Ave Se Propco LLC | Adp of the snf | 1 Jul 2025 | |
| Cliftonlarsonallen LLP | Adp of the snf | 1 Jul 2025 | |
| Optum Management Solutions. Inc | Adp of the snf | 1 Jul 2025 | |
| Welltower Op, LLC | Adp of the snf | 1 Jul 2025 |
The site shows organisations only. It does not show the names of persons.
Other homes in Kent County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Holland Home - Raybrook Manor | Grand Rapids | 5 of 5 | 6 | $0 | 12 Mar 2026 | |
| Valley Health Center | Grand Rapids | 5 of 5 | 2 | $0 | 31 Jul 2025 | |
| Mission Point Nursing & Physical Rehabilitation Ce | Grand Rapids | 2 of 5 | 2 | $48,868 | 25 Jun 2025 | |
| Optalis Health and Rehabilitation of Grand RapidsSpecial Focus candidate | Grand Rapids | 1 of 5 | 61 | $136,785 | 8 May 2025 | |
| Holland Home Breton Rehabilitation & Living Centre | Grand Rapids | 5 of 5 | 4 | $0 | 30 Apr 2026 | |
| Porter Hills Health Center | Grand Rapids | 5 of 5 | 1 | $0 | 24 Jul 2025 | |
| Clark Retirement Community | Grand Rapids | 2 of 5 | 8 | $0 | 30 Jul 2025 | |
| Corewell Health Rehabilitation & Nursing Center - | Grand Rapids | 5 of 5 | 2 | $0 | 10 Sep 2025 | |
| Corewell Health Rehabilitation & Nursing Center - | Grand Rapids | 5 of 5 | 1 | $0 | 9 Jul 2025 | |
| Medilodge of Grand Rapids | Grand Rapids | 1 of 5 | 9 | $82,503 | 4 Jun 2025 | |
| Mary Free Bed Sub-Acute Rehabilitation | Grand Rapids | 4 of 5 | 5 | $0 | 13 May 2026 | |
| Optalis Health & Rehabilitation at Leonard | Grand Rapids | 3 of 5 | 11 | $0 | 9 Apr 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Optalis Health & Rehabilitation at Kent-Crossing (CCN 235103). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/optalis-health-rehabilitation-at-kent-crossing-grand-rapids-mi-235103/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Optalis Health & Rehabilitation at Kent-Crossing last inspected?
- The latest inspection with a citation in the CMS record was on 19 Mar 2026. It was a standard survey and a complaint investigation. It gave 21 citations. The standard survey before the last one was on 29 Jan 2025.
- Who operates Optalis Health & Rehabilitation at Kent-Crossing?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Optalis Health & Rehabilitation. The CMS ownership file names Optum Management Solutions. Inc for operational or managerial control. This site does not show the names of persons.
- Is Optalis Health & Rehabilitation at Kent-Crossing a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in Michigan as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.