Elder Care Record

Michigan › Kent County › Grand Rapids

Porter Hills Health Center

3600 Fulton St E, Grand Rapids, MI 49546

CCN 235310 · Non-profit, corporation · 39 certified beds

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Porter Hills Health Center, in Grand Rapids, Michigan, is certified for 39 beds under non-profit, corporation ownership.

CMS gives it 5 of 5 stars overall, above the Michigan median of 3; the health inspection rating is 5, staffing 5 and quality measures 4.

Inspectors recorded 9 health deficiencies across the three most recent survey cycles (1, 5, 3 by cycle, most recent first), none at the actual-harm level. That is 23.1 per 100 beds, fewer than the state median of 29.4.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.6 hours per resident per day (0.8 RN), close to the Michigan median of 3.8; nursing staff turnover is 30.0%.

9health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.6nurse hours per resident per daystate median 3.8
93%occupancy (residents ÷ beds)36 residents a day

Compared with county, state and nation

MeasureThis facilityKent Co. medianMichigan medianUS average
Overall star rating5433.0
Health citations, 3 cycles9222928.7
Citations per 100 beds23.126.729.426.8
Total nurse hours per resident day4.64.33.83.9
RN hours per resident day0.80.80.70.7
Nursing staff turnover30.0%44.3%44.6%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (27 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)1
Cycle 25
Cycle 33

Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Jul 2025, 1 Aug 2024.

Severity mix: D ×6 E ×1 F ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
24 Jul 2025F0583Keep residents' personal and medical records private and confidential.EStandard survey16 Aug 2025
1 Aug 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey21 Aug 2024
1 Aug 2024F0641Ensure each resident receives an accurate assessment.DStandard survey21 Aug 2024
1 Aug 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey21 Aug 2024
1 Aug 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey21 Aug 2024
1 Aug 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey21 Aug 2024
14 Jun 2023F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.FStandard survey1 Jul 2023
14 Jun 2023F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey1 Jul 2023
14 Jun 2023F0880Provide and implement an infection prevention and control program.DStandard survey1 Jul 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.58 h
Nurse aides2.92 h
LPN0.86 h
RN0.79 h
Weekend total4.38 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 30.0%, RNs 22.2%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMichigan medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay9.7%9.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay4.3%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.3%2.6%2.8%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay22.5%10.8%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.6%4.7%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay14.3%13.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Porter Hills Presbyterian Village, Inc..

OrganisationRole in the CMS recordInterestSince
United Methodist Retirement Communities, Inc.5% or greater direct ownership interest100%03/01/2019
Umrcph, Inc.Operational/managerial controlNOT APPLICABLE03/01/2019

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Kent County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Corewell Health Grand Rapids Hospitals RehabilitatGrand Rapids1205541915.8—15 Jan 2026
Corewell Health Rehabilitation & Nursing Center -Grand Rapids1655452112.7—10 Sep 2025
Corewell Health Rehabilitation & Nursing Center -Grand Rapids8055511.3—9 Jul 2025
Edison Christian Health CenterGrand Rapids13654596.6—17 Sep 2025
Holland Home - Raybrook ManorGrand Rapids1015452423.8—24 Jun 2026
Holland Home Breton Rehabilitation & Living CentreGrand Rapids58555813.8—30 Apr 2026
Medilodge of WyomingWyoming805541012.5—24 Jul 2025
Michigan Veteran Homes At Grand RapidsGrand Rapids12855553.9—30 Apr 2025

All 27 facilities in Kent County

Questions and answers

How many deficiencies has Porter Hills Health Center been cited for?

9 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.

Has Porter Hills Health Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Porter Hills Health Center compare?

Reported total nurse staffing is 4.6 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.

Who operates Porter Hills Health Center?

Ownership type is non-profit, corporation. Organisations in the CMS ownership record include United Methodist Retirement Communities, Inc. and Umrcph, Inc.. Individual owners and managers are not listed on this site.

When was Porter Hills Health Center last inspected?

The most recent survey or investigation in the CMS record is dated 24 Jul 2025; the most recent standard health survey was 24 Jul 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.