Louisiana › Jefferson County › Metairie
Colonial Oaks Living Center
4312 Ithaca Street, Metairie, LA 70006
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Colonial Oaks Living Center, in Metairie, Louisiana, is certified for 110 beds under for-profit, limited liability company ownership and belongs to the Plantation Management Company chain.
CMS gives it 2 of 5 stars overall, equal to the Louisiana median; the health inspection rating is 3, staffing 1 and quality measures 2.
Inspectors recorded 25 health deficiencies across the three most recent survey cycles (4, 12, 9 by cycle, most recent first), none at the actual-harm level. That is 22.7 per 100 beds, about the same as the state median of 18.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.1 hours per resident per day (0.2 RN), close to the Louisiana median of 3.6; nursing staff turnover is 39.7%.
Compared with county, state and nation
| Measure | This facility | Jefferson Co. median | Louisiana median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 2 | 3.0 |
| Health citations, 3 cycles | 25 | 25 | 21 | 28.7 |
| Citations per 100 beds | 22.7 | 18.5 | 18.8 | 26.8 |
| Total nurse hours per resident day | 3.1 | 3.4 | 3.6 | 3.9 |
| RN hours per resident day | 0.2 | 0.2 | 0.2 | 0.7 |
| Nursing staff turnover | 39.7% | 42.0% | 47.0% | 45.8% |
| Fines listed | $0 | $46,261 | $0 | — |
County and state figures are medians across facilities (12 in the county, 265 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Louisiana average per facility for the same cycle, as published by CMS. Standard health survey dates: 5 May 2026, 8 Apr 2025.
Severity mix: D ×18 E ×6 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 5 May 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 1 Jun 2026 |
| 5 May 2026 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 1 Jun 2026 |
| 5 May 2026 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 1 Jun 2026 |
| 25 Feb 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 20 Mar 2026 |
| 8 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 10 Jun 2025 |
| 8 Apr 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 12 May 2025 |
| 8 Apr 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 10 Jun 2025 |
| 8 Apr 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Standard survey | 12 May 2025 |
| 8 Apr 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 12 May 2025 |
| 8 Apr 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 12 May 2025 |
| 5 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 7 Mar 2025 |
| 5 Feb 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 7 Mar 2025 |
| 5 Feb 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 7 Mar 2025 |
| 5 Feb 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Complaint investigation | 7 Mar 2025 |
| 5 Feb 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 8 Apr 2025 |
| 5 Feb 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 8 Apr 2025 |
| 5 Jun 2024 | F0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Complaint investigation | 12 Jul 2024 |
| 11 Apr 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 26 May 2024 |
| 11 Apr 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 26 May 2024 |
| 11 Apr 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 26 May 2024 |
| 11 Apr 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Standard survey | 26 May 2024 |
| 11 Apr 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 26 May 2024 |
| 11 Apr 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 26 May 2024 |
| 11 Apr 2024 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | B | Standard survey | 26 May 2024 |
| 27 Sep 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 6 Nov 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Louisiana average. Turnover: nursing staff 39.7%, RNs —; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Louisiana median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 16.0% | 17.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.0% | 0.9% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.7% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.2% | 3.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.1% | 2.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 30.3% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 8.5% | 4.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 27.3% | 21.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Colonial Oaks Care Center Of Metairie. Chain: Plantation Management Company (16 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Highpoint Healthcare LLC | 5% or greater direct ownership interest | 50% | 11/01/2020 |
| Medico LLC | 5% or greater direct ownership interest | 50% | 11/01/2020 |
| Highpoint Healthcare LLC | Operational/managerial control | NOT APPLICABLE | 11/01/2020 |
| Hphc of Louisiana LLC | Operational/managerial control | NOT APPLICABLE | 01/19/2022 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Jefferson County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| East Jefferson General Hospital - SNF | Metairie | 49 | 5 | 5 | 5 | 6 | 12.2 | — | 25 Feb 2026 |
| John A. Stassi II Community Care Center | Metairie | 124 | 5 | 4 | 2 | 21 | 16.9 | — | 3 Dec 2025 |
| Marrero Healthcare Center | Marrero | 105 | 5 | 5 | 2 | 18 | 17.1 | $46K | 24 Mar 2026 |
| Ochsner Medical Center Skilled Nursing Facility | Jefferson | 30 | 5 | 5 | 5 | 6 | 20.0 | $8K | 10 Mar 2025 |
| Bayside Healthcare Center | Gretna | 151 | 4 | 4 | 2 | 21 | 13.9 | — | 17 Sep 2025 |
| Wynhoven Community Care Center | Marrero | 188 | 3 | 2 | 3 | 20 | 10.6 | $48K | 22 Apr 2026 |
| Chateau Living Center | Kenner | 215 | 1 | 1 | 1 | 60 | 27.9 | $160K | 29 Jun 2026 |
| Jefferson Healthcare Center | Jefferson | 222 | 1 | 2 | 1 | 39 | 17.6 | — | 8 Apr 2026 |
All 12 facilities in Jefferson County
Questions and answers
How many deficiencies has Colonial Oaks Living Center been cited for?
25 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Louisiana median is 21 per facility.
Has Colonial Oaks Living Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Colonial Oaks Living Center compare?
Reported total nurse staffing is 3.1 hours per resident per day against a Louisiana median of 3.6 and a national average of 3.9.
Who operates Colonial Oaks Living Center?
It is part of the Plantation Management Company chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Highpoint Healthcare LLC, Medico LLC and Highpoint Healthcare LLC. Individual owners and managers are not listed on this site.
When was Colonial Oaks Living Center last inspected?
The most recent survey or investigation in the CMS record is dated 5 May 2026; the most recent standard health survey was 5 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.