River Glen Health Care CenterCMS ratings, inspections and fines
- Address
- 162 South Britain Rd, Southbury, CT 06488
- CCN
- 075241
- Ownership type
- For-profit, limited liability company
- Certified beds
- 120
- Chain
- Careone
- Residents per day
- 111
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives River Glen Health Care Center an overall rating of 5 of 5 stars. The last standard survey was on 15 Aug 2025. The latest survey cycle has 10 health citations. The median for nursing homes in Connecticut is 12. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in Connecticut (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Naugatuck Valley Planning Region median | Connecticut median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 5 | 4.0 | 3.0 | 3.0 |
| Health inspection rating | 4 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 4 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 5 | 3.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 20 homes in the planning region, 191 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Connecticut median |
|---|---|---|---|
| Cycle 1 (latest) | 15 Aug 2025 | 10 | 12 |
| Cycle 2 | 22 Dec 2023 | 9 | 13 |
| Cycle 3 | No date | 8 | 7 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | E0 | F0 | |
| No actual harm, potential for minimal harm | A0 | C0 |
Survey cycle 1 (latest): 10 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 15 Aug 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 1 Oct 2025 |
| 15 Aug 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 1 Oct 2025 |
| 15 Aug 2025 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 1 Oct 2025 |
| 15 Aug 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 1 Oct 2025 |
| 15 Aug 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 1 Oct 2025 |
| 15 Aug 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 1 Oct 2025 |
| 15 Aug 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 1 Oct 2025 |
| 15 Aug 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 1 Oct 2025 |
| 15 Aug 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | B | Standard survey | 1 Oct 2025 |
| 15 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 1 Oct 2025 |
Survey cycle 2: 9 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 7 Jul 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 14 Aug 2025 |
| 7 Jul 2025 | F0603 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | D | Complaint investigation | 24 Jun 2025 |
| 7 Jul 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 14 Aug 2025 |
| 7 Jul 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 14 Aug 2025 |
| 31 Mar 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 1 May 2025 |
| 22 Dec 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 31 Jan 2024 |
| 22 Dec 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 31 Jan 2024 |
| 22 Dec 2023 | F0741 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. | B | Standard survey | 31 Jan 2024 |
| 22 Dec 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 31 Jan 2024 |
Survey cycle 3: 8 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 31 Aug 2021 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 5 Oct 2021 |
| 31 Aug 2021 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 5 Oct 2021 |
| 31 Aug 2021 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 5 Oct 2021 |
| 31 Aug 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 5 Oct 2021 |
| 31 Aug 2021 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 5 Oct 2021 |
| 31 Aug 2021 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | Standard survey | 5 Oct 2021 |
| 31 Aug 2021 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 5 Oct 2021 |
| 31 Aug 2021 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 5 Oct 2021 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Connecticut median | Connecticut average (CMS) |
|---|---|---|---|
| All nurse staff | 3.71 | 3.70 | 3.73 |
| Registered nurses (RN) | 0.79 | 0.60 | 0.69 |
| Licensed practical nurses (LPN) | 0.83 | 0.82 | |
| Nurse aides | 2.08 | 2.22 | |
| All nurse staff, weekends | 3.28 | 3.30 | 3.37 |
- Nurse staff turnover in a year
- 39.6%
- Nurse staff turnover, Connecticut median
- 35.9%
- RN turnover in a year
- 33.3%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Connecticut median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 13.0% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 3.0% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.3% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.2% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.8% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 19.4% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.7% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 18.2% | 17.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Chain
- Careone (37 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Thci Company, LLC | 5% or greater direct ownership interest | 100% | 30 Apr 2002 |
| Care Holdings, LLC | 5% or greater indirect ownership interest | 30 Apr 2002 | |
| Care Realty, LLC | 5% or greater indirect ownership interest | 30 Apr 2002 | |
| Thci Holding Company, LLC | 5% or greater indirect ownership interest | 30 Apr 2002 | |
| Healthbridge Management LLC | Operational/managerial control | 28 Jul 2003 |
The site shows organisations only. It does not show the names of persons.
Other homes in Naugatuck Valley Planning Region
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Pomperaug Woods Health Center | Southbury | 4 of 5 | 9 | $20,872 | 16 Oct 2024 | |
| Lutheran Home of Southbury Inc | Southbury | 3 of 5 | 15 | $0 | 17 Jun 2025 | |
| Complete Care at Middlebury | Middlebury | 5 of 5 | 1 | $12,735 | 20 Jun 2025 | |
| Shady Knoll Center for Health & Rehabilitation | Seymour | 2 of 5 | 13 | $0 | 30 Jun 2025 | |
| Complete Care at Glendale | Naugatuck | 4 of 5 | 12 | $0 | 14 Jan 2026 | |
| Beacon Brook Center for Health & Rehabilitation | Naugatuck | 2 of 5 | 16 | $16,801 | 5 Jan 2026 | |
| Apple Rehab Watertown | Watertown | 4 of 5 | 7 | $25,058 | 27 Mar 2026 | |
| Waterbury Center for Nursing & Rehabilitation LLC | Waterbury | 5 of 5 | 7 | $0 | 20 Dec 2024 | |
| Autumn Lake Healthcare at Bucks Hill | Waterbury | 4 of 5 | 12 | $0 | 6 Dec 2024 | |
| Cheshire House Health Care Facility & Rehab Center | Waterbury | 2 of 5 | 17 | $0 | 22 Apr 2025 | |
| Cook Willow Health & Rehabilitation Center, Inc. | Plymouth | 5 of 5 | 10 | $0 | 12 Sep 2025 | |
| Orange Health Care Center | Orange | 5 of 5 | 5 | $0 | 21 Jul 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of River Glen Health Care Center (CCN 075241). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/river-glen-health-care-center-southbury-ct-075241/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was River Glen Health Care Center last inspected?
- The latest inspection with a citation in the CMS record was on 15 Aug 2025. It was a standard survey. It gave 10 citations. The standard survey before the last one was on 22 Dec 2023.
- Who operates River Glen Health Care Center?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Careone. The CMS ownership file names Healthbridge Management LLC for operational or managerial control. This site does not show the names of persons.
- Is River Glen Health Care Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Connecticut as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.