California › San Diego County › El Cajon
Country Hills Post Acute
1580 Broadway, El Cajon, CA 92021
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 305 beds, Country Hills Post Acute serves El Cajon in San Diego County, California and has taken Medicare and Medicaid residents since 1990.
CMS gives it 1 of 5 stars overall, below the California median of 3; the health inspection rating is 1, staffing 3 and quality measures 4.
Inspectors recorded 73 health deficiencies across the three most recent survey cycles (31, 28, 14 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 23.9 per 100 beds, fewer than the state median of 51.1.
CMS lists 1 penalty in the period covered: fines totalling $122K.
Reported nurse staffing is 3.9 hours per resident per day (0.2 RN), close to the California median of 4.2; nursing staff turnover is 58.2%.
Compared with county, state and nation
| Measure | This facility | San Diego Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 73 | 35 | 44 | 28.7 |
| Citations per 100 beds | 23.9 | 34.2 | 51.1 | 26.8 |
| Total nurse hours per resident day | 3.9 | 4.2 | 4.2 | 3.9 |
| RN hours per resident day | 0.2 | 0.6 | 0.5 | 0.7 |
| Nursing staff turnover | 58.2% | 37.5% | 36.4% | 45.8% |
| Fines listed | $122,210 | $0 | $0 | — |
County and state figures are medians across facilities (83 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 14 Mar 2025, 29 Mar 2024.
Severity mix: J ×1 D ×56 E ×13 F ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 28 May 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 15 Jun 2026 |
| 20 May 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 2 Jun 2026 |
| 23 Apr 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 24 Apr 2026 |
| 19 Mar 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 15 Apr 2026 |
| 18 Mar 2026 | F0760 | Ensure that residents are free from significant medication errors. | J | Complaint investigation | 16 Apr 2026 |
| 18 Mar 2026 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint investigation | 15 Apr 2026 |
| 18 Mar 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 16 Apr 2026 |
| 3 Mar 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 17 Mar 2026 |
| 17 Feb 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 11 Mar 2026 |
| 27 Aug 2025 | F0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D | Complaint investigation | 26 Sep 2025 |
| 29 Jul 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 5 Sep 2025 |
| 29 Jul 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 5 Sep 2025 |
| 29 Jul 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 5 Sep 2025 |
| 29 Jul 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 5 Sep 2025 |
| 10 Jun 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Complaint investigation | 10 Jul 2025 |
| 7 Apr 2025 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Complaint investigation | 6 May 2025 |
| 7 Apr 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 6 May 2025 |
| 7 Apr 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 6 May 2025 |
| 14 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 13 Apr 2025 |
| 14 Mar 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 13 Apr 2025 |
| 14 Mar 2025 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 13 Apr 2025 |
| 14 Mar 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 13 Apr 2025 |
| 14 Mar 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Standard survey | 13 Apr 2025 |
| 14 Mar 2025 | F0813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | E | Standard survey | 13 Apr 2025 |
| 14 Mar 2025 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Standard survey | 13 Apr 2025 |
| 14 Mar 2025 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Standard survey | 13 Apr 2025 |
| 14 Mar 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 13 Apr 2025 |
| 14 Mar 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 13 Apr 2025 |
| 14 Mar 2025 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 13 Apr 2025 |
| 14 Mar 2025 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Standard survey | 13 Apr 2025 |
| 14 Mar 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 13 Apr 2025 |
| 14 Mar 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 13 Apr 2025 |
| 14 Mar 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 13 Apr 2025 |
| 14 Mar 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 13 Apr 2025 |
| 14 Mar 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 13 Apr 2025 |
| 14 Mar 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 13 Apr 2025 |
| 14 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 13 Apr 2025 |
| 14 Mar 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 13 Apr 2025 |
| 14 Mar 2025 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Standard survey | 13 Apr 2025 |
| 21 Feb 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 21 Mar 2025 |
| 21 Feb 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 21 Mar 2025 |
| 29 Mar 2024 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | Standard survey | 29 Apr 2024 |
| 29 Mar 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 29 Apr 2024 |
| 29 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 29 Apr 2024 |
| 29 Mar 2024 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Standard survey | 29 Apr 2024 |
| 29 Mar 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 29 Apr 2024 |
| 29 Mar 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 29 Apr 2024 |
| 29 Mar 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 29 Apr 2024 |
| 29 Mar 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 29 Apr 2024 |
| 29 Mar 2024 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 29 Apr 2024 |
| 29 Mar 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Standard survey | 29 Apr 2024 |
| 29 Mar 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 29 Apr 2024 |
| 29 Mar 2024 | F0732 | Post nurse staffing information every day. | D | Standard survey | 29 Apr 2024 |
| 29 Mar 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 29 Apr 2024 |
| 29 Mar 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 29 Apr 2024 |
| 29 Mar 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 29 Apr 2024 |
| 29 Mar 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 29 Apr 2024 |
| 29 Mar 2024 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 29 Apr 2024 |
| 29 Mar 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 29 Apr 2024 |
| 24 Jan 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 12 Feb 2024 |
| 24 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 12 Feb 2024 |
| 19 Oct 2023 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Complaint investigation | 29 Nov 2023 |
| 21 Apr 2022 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 6 Jun 2022 |
| 21 Apr 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 6 Jun 2022 |
| 21 Apr 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 6 Jun 2022 |
| 21 Apr 2022 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Standard survey | 6 Jun 2022 |
| 21 Apr 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 6 Jun 2022 |
| 21 Apr 2022 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 6 Jun 2022 |
| 21 Apr 2022 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 6 Jun 2022 |
| 21 Apr 2022 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 6 Jun 2022 |
| 21 Apr 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 6 Jun 2022 |
| 21 Apr 2022 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 6 Jun 2022 |
| 21 Apr 2022 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 6 Jun 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 17 Feb 2026 | Fine | $122,210 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 58.2%, RNs 36.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 7.0% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.3% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.1% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 3.4% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.2% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 9.0% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: El Cajon Post Acute Llc. Chain: Pacs Group (274 facilities).
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in San Diego County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Arbor Hills Nursing Center | La Mesa | 100 | 5 | 4 | 3 | 37 | 37.0 | $13K | 12 Feb 2026 |
| Arroyo Vista Nursing Center | San Diego | 53 | 5 | 4 | 3 | 26 | 49.1 | — | 29 Jan 2026 |
| Bayshire Torrey Pines Post-Acute | San Diego | 45 | 5 | 4 | 3 | 50 | 111.1 | $87K | 25 Mar 2026 |
| Bradley Court | El Cajon | 56 | 5 | 5 | 5 | 19 | 33.9 | — | 13 Mar 2025 |
| Carlsbad By the Sea | Carlsbad | 33 | 5 | 5 | 5 | 8 | 24.2 | — | 25 Mar 2026 |
| Escondido Post Acute | Escondido | 180 | 5 | 4 | 3 | 42 | 23.3 | — | 1 Apr 2026 |
| Friendship Manor Nursing & Rehab Center | National City | 104 | 5 | 5 | 4 | 29 | 27.9 | $297K | 24 Jul 2025 |
| Glenbrook | Carlsbad | 94 | 5 | 4 | 5 | 24 | 25.5 | $9K | 19 Sep 2025 |
All 83 facilities in San Diego County
Questions and answers
How many deficiencies has Country Hills Post Acute been cited for?
73 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Country Hills Post Acute been fined?
Yes. CMS lists fines totalling $122K in the period covered.
How does staffing at Country Hills Post Acute compare?
Reported total nurse staffing is 3.9 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Country Hills Post Acute?
It is part of the Pacs Group chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Country Hills Post Acute last inspected?
The most recent survey or investigation in the CMS record is dated 28 May 2026; the most recent standard health survey was 14 Mar 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.