Elder Care Record

Michigan › Berrien County › St Joseph

Coventry House Inn

3905 Lorraine Path, St Joseph, MI 49085

CCN 235605 · For-profit, corporation · 32 certified beds · chain Symphony Care Network

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Coventry House Inn, in St Joseph, Michigan, is certified for 32 beds under for-profit, corporation ownership and belongs to the Symphony Care Network chain.

CMS gives it 4 of 5 stars overall, above the Michigan median of 3; the health inspection rating is 3, staffing 5 and quality measures 4.

Inspectors recorded 31 health deficiencies across the three most recent survey cycles (10, 8, 13 by cycle, most recent first), none at the actual-harm level. That is 96.9 per 100 beds, more than the state median of 29.4.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.4 hours per resident per day (1.9 RN), close to the Michigan median of 3.8; nursing staff turnover is 34.1%.

31health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.4nurse hours per resident per daystate median 3.8
90%occupancy (residents ÷ beds)29 residents a day

Compared with county, state and nation

MeasureThis facilityBerrien Co. medianMichigan medianUS average
Overall star rating4133.0
Health citations, 3 cycles31412928.7
Citations per 100 beds96.945.529.426.8
Total nurse hours per resident day4.43.93.83.9
RN hours per resident day1.90.60.70.7
Nursing staff turnover34.1%44.6%44.6%45.8%
Fines listed$0$8,827$0—

County and state figures are medians across facilities (7 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)10
Cycle 28
Cycle 313

Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 Jan 2026, 5 Dec 2024.

Severity mix: D ×21 E ×4 F ×6

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
8 Jan 2026F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.FStandard survey13 Feb 2026
8 Jan 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey13 Feb 2026
8 Jan 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey13 Feb 2026
8 Jan 2026F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.DStandard survey13 Feb 2026
8 Jan 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey13 Feb 2026
8 Jan 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey13 Feb 2026
8 Jan 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey13 Feb 2026
8 Jan 2026F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard survey13 Feb 2026
8 Jan 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey13 Feb 2026
8 Jan 2026F0880Provide and implement an infection prevention and control program.DStandard survey13 Feb 2026
5 Dec 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey10 Jan 2025
5 Dec 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey10 Jan 2025
5 Dec 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey10 Jan 2025
5 Dec 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey10 Jan 2025
5 Dec 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation10 Jan 2025
5 Dec 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey10 Jan 2025
5 Dec 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey10 Jan 2025
5 Dec 2024F0880Provide and implement an infection prevention and control program.DStandard survey10 Jan 2025
2 Nov 2023F0680Ensure the activities program is directed by a qualified professional.FStandard survey8 Dec 2023
2 Nov 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey8 Dec 2023
2 Nov 2023F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.FStandard survey8 Dec 2023
2 Nov 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey8 Dec 2023
2 Nov 2023F0880Provide and implement an infection prevention and control program.EStandard survey8 Jan 2024
2 Nov 2023F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.EStandard survey8 Dec 2023
2 Nov 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey8 Dec 2023
2 Nov 2023F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey8 Dec 2023
2 Nov 2023F0583Keep residents' personal and medical records private and confidential.DStandard survey8 Dec 2023
2 Nov 2023F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey8 Dec 2023
2 Nov 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey8 Jan 2024
2 Nov 2023F0759Ensure medication error rates are not 5 percent or greater.DStandard survey8 Dec 2023
2 Nov 2023F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey8 Dec 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.37 h
Nurse aides2.3 h
LPN0.2 h
RN1.87 h
Weekend total3.87 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 34.1%, RNs 17.6%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityMichigan medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay3.3%9.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay13.9%2.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.6%0.8%1.0%
Percentage of long-stay residents with pressure ulcersLong Stay2.2%4.7%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay25.0%13.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Cliffside Company Llc. Chain: Symphony Care Network (7 facilities).

OrganisationRole in the CMS recordInterestSince
Symphony of Michigan Holdings LLC5% or greater direct ownership interest100%09/01/2019
Benoit Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED09/01/2019
Calumet South LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED09/01/2019
Gzlt Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED09/01/2019
Truist5% or greater security interestNOT APPLICABLE09/01/2019
Aria Consulting Services LLCOperational/managerial controlNOT APPLICABLE09/01/2019

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Berrien County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Corewell Health Rehabilitation & Nursing Center -Stevensville1113253329.7$9K16 Apr 2026
Niles Care Center, LLCNiles1002124141.0$158K17 Apr 2026
Royalton Manor, LLCSt Joseph1231135645.5$174K19 Mar 2026
The Orchards At NilesNiles841146982.1—23 Jan 2026
West Woods of BridgmanBridgman921134548.9—30 Jun 2026
West Woods of NilesNiles1211144133.9$17K10 Feb 2026

All 7 facilities in Berrien County

Questions and answers

How many deficiencies has Coventry House Inn been cited for?

31 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.

Has Coventry House Inn been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Coventry House Inn compare?

Reported total nurse staffing is 4.4 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.

Who operates Coventry House Inn?

It is part of the Symphony Care Network chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Symphony of Michigan Holdings LLC, Benoit Holdings LLC and Calumet South LLC. Individual owners and managers are not listed on this site.

When was Coventry House Inn last inspected?

The most recent survey or investigation in the CMS record is dated 8 Jan 2026; the most recent standard health survey was 8 Jan 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.