Elder Care Record

Michigan › Berrien County › St Joseph

Royalton Manor, LLC

288 Peace Blvd, St Joseph, MI 49085

CCN 235623 · For-profit, corporation · 123 certified beds · chain Ciena Healthcare/Laurel Health Care

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Royalton Manor, LLC is a For-profit, corporation nursing home in St Joseph, Michigan, certified for 123 beds and caring for about 113 residents a day.

CMS gives it 1 of 5 stars overall, below the Michigan median of 3; the health inspection rating is 1, staffing 3 and quality measures 3.

Inspectors recorded 56 health deficiencies across the three most recent survey cycles (17, 31, 8 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 45.5 per 100 beds, more than the state median of 29.4.

CMS lists 3 penalties in the period covered: fines totalling $174K and 1 payment denial.

Reported nurse staffing is 3.3 hours per resident per day (0.8 RN), close to the Michigan median of 3.8; nursing staff turnover is 44.6%.

56health deficiencies, 3 survey cycles3 at actual harm or worse
$174Kfines listed by CMS3 penalties in period
3.3nurse hours per resident per daystate median 3.8
91%occupancy (residents ÷ beds)113 residents a day

Compared with county, state and nation

MeasureThis facilityBerrien Co. medianMichigan medianUS average
Overall star rating1133.0
Health citations, 3 cycles56412928.7
Citations per 100 beds45.545.529.426.8
Total nurse hours per resident day3.33.93.83.9
RN hours per resident day0.80.60.70.7
Nursing staff turnover44.6%44.6%44.6%45.8%
Fines listed$173,966$8,827$0—

County and state figures are medians across facilities (7 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)17
Cycle 231
Cycle 38

Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 Apr 2025, 3 Apr 2024.

Severity mix: G ×3 D ×33 E ×14 F ×6

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
19 Mar 2026F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.FComplaint investigation14 Apr 2026
19 Mar 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint investigation14 Apr 2026
19 Mar 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation14 Apr 2026
19 Mar 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation14 Apr 2026
19 Mar 2026F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DComplaint investigation14 Apr 2026
26 Jun 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint investigation28 May 2025
16 Apr 2025F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.GStandard survey13 May 2025
16 Apr 2025F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.FStandard survey13 May 2025
16 Apr 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey13 May 2025
16 Apr 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey13 May 2025
16 Apr 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey13 May 2025
16 Apr 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EStandard survey13 May 2025
16 Apr 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey13 May 2025
16 Apr 2025F0880Provide and implement an infection prevention and control program.EStandard survey13 May 2025
16 Apr 2025F0692Provide enough food/fluids to maintain a resident's health.DStandard survey13 May 2025
16 Apr 2025F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DStandard survey12 Jun 2025
16 Apr 2025F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey13 May 2025
16 Apr 2025F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.DStandard survey13 May 2025
20 Feb 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation18 Mar 2025
20 Feb 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation18 Mar 2025
20 Feb 2025F0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.DComplaint investigation18 Mar 2025
3 Oct 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint investigation29 Oct 2024
1 Aug 2024F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.DComplaint investigation4 Sep 2024
1 Aug 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint investigation4 Sep 2024
1 Aug 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation4 Sep 2024
1 Aug 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation4 Sep 2024
1 Aug 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DComplaint investigation4 Sep 2024
1 Aug 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation4 Sep 2024
6 Jun 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation10 Jul 2024
3 Apr 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint investigation29 Apr 2024
3 Apr 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey29 Apr 2024
3 Apr 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EComplaint investigation29 Apr 2024
3 Apr 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint investigation29 Apr 2024
3 Apr 2024F0730Observe each nurse aide's job performance and give regular training.EStandard survey29 Apr 2024
3 Apr 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey29 Apr 2024
3 Apr 2024F0880Provide and implement an infection prevention and control program.EStandard survey29 Apr 2024
3 Apr 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard survey29 Apr 2024
3 Apr 2024F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.EStandard survey29 Apr 2024
3 Apr 2024F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation29 Apr 2024
3 Apr 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation29 Apr 2024
3 Apr 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation29 Apr 2024
3 Apr 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation29 Apr 2024
3 Apr 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey29 Apr 2024
3 Apr 2024F0679Provide activities to meet all resident's needs.DStandard survey29 Apr 2024
3 Apr 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey29 Apr 2024
3 Apr 2024F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey29 Apr 2024
3 Apr 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey29 Apr 2024
3 Apr 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey29 Apr 2024
3 Apr 2024F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DStandard survey29 Apr 2024
5 Apr 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey18 Apr 2023
5 Apr 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey18 Apr 2023
5 Apr 2023F0880Provide and implement an infection prevention and control program.EStandard survey18 Apr 2023
5 Apr 2023F0583Keep residents' personal and medical records private and confidential.DStandard survey18 Apr 2023
5 Apr 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DStandard survey18 Apr 2023
5 Apr 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey18 Apr 2023
5 Apr 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DStandard survey18 Apr 2023

Penalties

DateTypeAmountDetail
16 Apr 2025Payment denial—29 days
16 Apr 2025Fine$121,186
3 Oct 2024Fine$52,780

Staffing

Total nursing3.29 h
Nurse aides1.83 h
LPN0.69 h
RN0.77 h
Weekend total2.77 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 44.6%, RNs 58.3%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMichigan medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay28.6%9.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.8%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.6%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.6%2.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay37.8%10.8%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay7.1%4.7%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay7.3%13.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Royalton Manor, Llc. Chain: Ciena Healthcare/Laurel Health Care (81 facilities).

OrganisationRole in the CMS recordInterestSince
Ciena Healthcare Management IncOperational/managerial controlNOT APPLICABLE12/16/2007
Ciena Healthcare Management IncAdp of the snfNOT APPLICABLE03/21/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Berrien County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Coventry House InnSt Joseph324353196.9—8 Jan 2026
Corewell Health Rehabilitation & Nursing Center -Stevensville1113253329.7$9K16 Apr 2026
Niles Care Center, LLCNiles1002124141.0$158K17 Apr 2026
The Orchards At NilesNiles841146982.1—23 Jan 2026
West Woods of BridgmanBridgman921134548.9—30 Jun 2026
West Woods of NilesNiles1211144133.9$17K10 Feb 2026

All 7 facilities in Berrien County

Questions and answers

How many deficiencies has Royalton Manor, LLC been cited for?

56 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.

Has Royalton Manor, LLC been fined?

Yes. CMS lists fines totalling $174K in the period covered, plus 1 payment denial.

How does staffing at Royalton Manor, LLC compare?

Reported total nurse staffing is 3.3 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.

Who operates Royalton Manor, LLC?

It is part of the Ciena Healthcare/Laurel Health Care chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Ciena Healthcare Management Inc. Individual owners and managers are not listed on this site.

When was Royalton Manor, LLC last inspected?

The most recent survey or investigation in the CMS record is dated 19 Mar 2026; the most recent standard health survey was 16 Apr 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.