Elder Care Record

Michigan › Berrien County › Niles

The Orchards At Niles

1333 Wells St, Niles, MI 49120

CCN 235598 · For-profit, corporation · 84 certified beds · chain The Orchards Michigan

Ownership changed in last 12 months
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

The Orchards At Niles, in Niles, Michigan, is certified for 84 beds under for-profit, corporation ownership and belongs to the The Orchards Michigan chain.

CMS gives it 1 of 5 stars overall, below the Michigan median of 3; the health inspection rating is 1, staffing 4 and quality measures 4.

Inspectors recorded 69 health deficiencies across the three most recent survey cycles (6, 28, 35 by cycle, most recent first), none at the actual-harm level. That is 82.1 per 100 beds, more than the state median of 29.4.

CMS lists 1 penalty in the period covered: no fines and 1 payment denial.

Reported nurse staffing is 3.9 hours per resident per day (0.6 RN), close to the Michigan median of 3.8; nursing staff turnover is 49.4%.

CMS flags that the facility changed ownership in the last 12 months.

69health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS1 penalty in period
3.9nurse hours per resident per daystate median 3.8
91%occupancy (residents ÷ beds)77 residents a day

Compared with county, state and nation

MeasureThis facilityBerrien Co. medianMichigan medianUS average
Overall star rating1133.0
Health citations, 3 cycles69412928.7
Citations per 100 beds82.145.529.426.8
Total nurse hours per resident day3.93.93.83.9
RN hours per resident day0.60.60.70.7
Nursing staff turnover49.4%44.6%44.6%45.8%
Fines listed$0$8,827$0—

County and state figures are medians across facilities (7 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)6
Cycle 228
Cycle 335

Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 27 Aug 2025, 13 Sep 2024.

Severity mix: D ×50 E ×12 F ×6 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
23 Jan 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation10 Feb 2026
27 Aug 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey26 Sep 2025
27 Aug 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard survey26 Sep 2025
27 Aug 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey26 Sep 2025
27 Aug 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey26 Sep 2025
27 Aug 2025F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey26 Sep 2025
15 Jul 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation7 Aug 2025
14 Nov 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DComplaint investigation2 Dec 2024
14 Nov 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation10 Jan 2025
14 Nov 2024F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.DComplaint investigation3 Dec 2024
14 Nov 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation10 Jan 2025
13 Sep 2024F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyFStandard survey18 Oct 2024
13 Sep 2024F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.FStandard survey18 Oct 2024
13 Sep 2024F0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.FComplaint investigation18 Oct 2024
13 Sep 2024F0679Provide activities to meet all resident's needs.EStandard survey18 Oct 2024
13 Sep 2024F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.EStandard survey13 Nov 2024
13 Sep 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey10 Jan 2025
13 Sep 2024F0949Provide behavior health training consistent with the requirements and as determined by a facility assessment.EStandard survey18 Oct 2024
13 Sep 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey23 Oct 2024
13 Sep 2024F0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.DStandard survey23 Oct 2024
13 Sep 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey28 Oct 2024
13 Sep 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation23 Oct 2024
13 Sep 2024F0610Respond appropriately to all alleged violations.DComplaint investigation23 Oct 2024
13 Sep 2024F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey18 Oct 2024
13 Sep 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey10 Jan 2025
13 Sep 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey10 Jan 2025
13 Sep 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation10 Jan 2025
13 Sep 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey23 Oct 2024
13 Sep 2024F0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.DStandard survey18 Oct 2024
13 Sep 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey10 Jan 2025
13 Sep 2024F0880Provide and implement an infection prevention and control program.DStandard survey18 Oct 2024
13 Sep 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey10 Jan 2025
13 Sep 2024F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.DStandard survey18 Oct 2024
13 Sep 2024F0730Observe each nurse aide's job performance and give regular training.CComplaint investigation10 Jan 2025
26 Jun 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.FComplaint investigation13 Jul 2024
26 Jun 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation13 Jul 2024
26 Jun 2024F0880Provide and implement an infection prevention and control program.EComplaint investigation13 Jul 2024
26 Jun 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation13 Jul 2024
26 Jun 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation13 Jul 2024
26 Jun 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation13 Jul 2024
26 Jun 2024F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation13 Jul 2024
7 Mar 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation18 May 2024
7 Mar 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation18 May 2024
7 Mar 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation16 Apr 2024
7 Mar 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DComplaint investigation16 Apr 2024
21 Feb 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EComplaint investigation1 Apr 2024
21 Feb 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation18 May 2024
21 Feb 2024F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.DComplaint investigation1 Apr 2024
21 Feb 2024F0641Ensure each resident receives an accurate assessment.DComplaint investigation1 Apr 2024
21 Feb 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDComplaint investigation18 May 2024
21 Feb 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation18 May 2024
21 Feb 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation1 Apr 2024
21 Feb 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation1 Apr 2024
21 Feb 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation1 Apr 2024
21 Feb 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation1 Apr 2024
21 Feb 2024F0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.DComplaint investigation1 Apr 2024
21 Feb 2024F0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.DComplaint investigation1 Apr 2024
19 Jul 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey17 Aug 2023
19 Jul 2023F0880Provide and implement an infection prevention and control program.EStandard survey17 Aug 2023
19 Jul 2023F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard survey17 Aug 2023
19 Jul 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey17 Aug 2023
19 Jul 2023F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey17 Aug 2023
19 Jul 2023F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.DStandard survey17 Aug 2023
19 Jul 2023F0641Ensure each resident receives an accurate assessment.DStandard survey17 Aug 2023
19 Jul 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey17 Aug 2023
19 Jul 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey17 Aug 2023
19 Jul 2023F0692Provide enough food/fluids to maintain a resident's health.DStandard survey17 Aug 2023
19 Jul 2023F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey17 Aug 2023
19 Jul 2023F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey17 Aug 2023

Penalties

DateTypeAmountDetail
13 Sep 2024Payment denial—77 days

Staffing

Total nursing3.93 h
Nurse aides2.58 h
LPN0.8 h
RN0.55 h
Weekend total3.54 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 49.4%, RNs 46.2%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityMichigan medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay4.4%9.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.1%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.2%2.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay6.9%10.8%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.0%4.7%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay16.2%13.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Riveridge Mi Opco Llc. Chain: The Orchards Michigan (15 facilities).

OrganisationRole in the CMS recordInterestSince
White Lake Healthcare LLCOperational/managerial controlNOT APPLICABLE11/01/2025
White Lake Healthcare LLCAdp of the snfNOT APPLICABLE11/01/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Berrien County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Coventry House InnSt Joseph324353196.9—8 Jan 2026
Corewell Health Rehabilitation & Nursing Center -Stevensville1113253329.7$9K16 Apr 2026
Niles Care Center, LLCNiles1002124141.0$158K17 Apr 2026
Royalton Manor, LLCSt Joseph1231135645.5$174K19 Mar 2026
West Woods of BridgmanBridgman921134548.9—30 Jun 2026
West Woods of NilesNiles1211144133.9$17K10 Feb 2026

All 7 facilities in Berrien County

Questions and answers

How many deficiencies has The Orchards At Niles been cited for?

69 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.

Has The Orchards At Niles been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at The Orchards At Niles compare?

Reported total nurse staffing is 3.9 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.

Who operates The Orchards At Niles?

It is part of the The Orchards Michigan chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include White Lake Healthcare LLC. Individual owners and managers are not listed on this site.

When was The Orchards At Niles last inspected?

The most recent survey or investigation in the CMS record is dated 23 Jan 2026; the most recent standard health survey was 27 Aug 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.