Elder Care Record

Oklahoma › Tulsa County › Tulsa

Emerald Care Center Tulsa

2425 South Memorial, Tulsa, OK 74129

CCN 375094 · For-profit, limited liability company · 118 certified beds · chain Emerald Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Emerald Care Center Tulsa is a For-profit, limited liability company nursing home in Tulsa, Oklahoma, certified for 118 beds and caring for about 60 residents a day.

CMS gives it 1 of 5 stars overall, below the Oklahoma median of 2; the health inspection rating is 1, staffing 2 and quality measures 2.

Inspectors recorded 67 health deficiencies across the three most recent survey cycles (4, 27, 36 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 56.8 per 100 beds, more than the state median of 21.2.

CMS lists 8 penalties in the period covered: fines totalling $69K and 1 payment denial.

Reported nurse staffing is 3.5 hours per resident per day (0.3 RN), close to the Oklahoma median of 3.7; nursing staff turnover is 73.6%.

67health deficiencies, 3 survey cycles2 at actual harm or worse
$69Kfines listed by CMS8 penalties in period
3.5nurse hours per resident per daystate median 3.7
51%occupancy (residents ÷ beds)60 residents a day

Compared with county, state and nation

MeasureThis facilityTulsa Co. medianOklahoma medianUS average
Overall star rating1323.0
Health citations, 3 cycles67202028.7
Citations per 100 beds56.819.221.226.8
Total nurse hours per resident day3.53.93.73.9
RN hours per resident day0.30.30.30.7
Nursing staff turnover73.6%62.8%55.3%45.8%
Fines listed$68,847$8,281$4,017—

County and state figures are medians across facilities (33 in the county, 283 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)4
Cycle 227
Cycle 336

Dark bar: this facility. Grey bar: Oklahoma average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Nov 2025, 11 Apr 2024.

Severity mix: J ×1 G ×1 D ×32 E ×33

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
25 Nov 2025F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey24 Dec 2025
25 Nov 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey24 Dec 2025
25 Nov 2025F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey24 Dec 2025
25 Nov 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey24 Dec 2025
28 Jan 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation7 Mar 2025
28 Jan 2025F0880Provide and implement an infection prevention and control program.DComplaint investigation7 Mar 2025
19 Jul 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.GComplaint investigation17 Aug 2024
11 Apr 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey6 Jun 2024
11 Apr 2024F0602Protect each resident from the wrongful use of the resident's belongings or money.EStandard survey6 Jun 2024
11 Apr 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey6 Jun 2024
11 Apr 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation21 Jun 2024
11 Apr 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey6 Jun 2024
11 Apr 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.EStandard survey6 Jun 2024
11 Apr 2024F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.EStandard survey6 Jun 2024
11 Apr 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation6 Jun 2024
11 Apr 2024F0732Post nurse staffing information every day.EStandard survey6 Jun 2024
11 Apr 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey6 Jun 2024
11 Apr 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey6 Jun 2024
11 Apr 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey6 May 2024
11 Apr 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey6 Jun 2024
11 Apr 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey6 Jun 2024
11 Apr 2024F0814Dispose of garbage and refuse properly.EStandard survey6 Jun 2024
11 Apr 2024F0880Provide and implement an infection prevention and control program.EStandard survey6 Jun 2024
11 Apr 2024F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.EStandard survey6 Jun 2024
11 Apr 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.EStandard survey6 Jun 2024
11 Apr 2024F0908Keep all essential equipment working safely.EStandard survey6 Jun 2024
11 Apr 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey6 Jun 2024
11 Apr 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey6 Jun 2024
11 Apr 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey6 Jun 2024
11 Apr 2024F0730Observe each nurse aide's job performance and give regular training.DStandard survey6 Jun 2024
11 Apr 2024F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DStandard survey6 Jun 2024
11 Apr 2024F0881Implement a program that monitors antibiotic use.DStandard survey6 Jun 2024
19 Mar 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation10 May 2024
19 Mar 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.EComplaint investigation10 May 2024
19 Mar 2024F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.DComplaint investigation10 May 2024
19 Mar 2024F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation10 May 2024
19 Mar 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation10 May 2024
19 Mar 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation10 May 2024
8 Feb 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation15 Mar 2024
8 Feb 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation15 Mar 2024
8 Feb 2024F0610Respond appropriately to all alleged violations.DComplaint investigation15 Mar 2024
8 Feb 2024F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.DComplaint investigation15 Mar 2024
8 Feb 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint investigation15 Mar 2024
8 Feb 2024F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DComplaint investigation15 Mar 2024
8 Feb 2024F0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.DComplaint investigation15 Mar 2024
27 Feb 2023F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.JStandard survey6 May 2023
27 Feb 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.EStandard survey6 May 2023
27 Feb 2023F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.EStandard survey6 May 2023
27 Feb 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey6 May 2023
27 Feb 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey6 May 2023
27 Feb 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.EStandard survey6 May 2023
27 Feb 2023F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.EStandard survey6 May 2023
27 Feb 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey6 May 2023
27 Feb 2023F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.EStandard survey6 May 2023
27 Feb 2023F0880Provide and implement an infection prevention and control program.EStandard survey6 May 2023
27 Feb 2023F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.EStandard survey6 May 2023
27 Feb 2023F0888Ensure staff are vaccinated for COVID-19EStandard survey6 May 2023
27 Feb 2023F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey6 May 2023
27 Feb 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey6 May 2023
27 Feb 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey6 May 2023
27 Feb 2023F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey6 May 2023
27 Feb 2023F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey6 May 2023
27 Feb 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey6 May 2023
27 Feb 2023F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.DStandard survey6 May 2023
27 Feb 2023F0840Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.DStandard survey6 May 2023
27 Feb 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey6 May 2023
27 Feb 2023F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.DStandard survey6 May 2023

Penalties

DateTypeAmountDetail
19 Jul 2024Fine$22,975
19 Mar 2024Payment denial—2 days
6 Nov 2023Fine$13,762
17 Oct 2023Fine$4,587
25 Sep 2023Fine$13,762
5 Sep 2023Fine$4,587
28 Aug 2023Fine$4,587
21 Aug 2023Fine$4,587

Staffing

Total nursing3.48 h
Nurse aides2.33 h
LPN0.84 h
RN0.3 h
Weekend total3.24 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Oklahoma average. Turnover: nursing staff 73.6%, RNs 66.7%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityOklahoma medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay12.4%12.1%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.2%1.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.6%1.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.6%4.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.1%0.6%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay5.5%11.9%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay15.1%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay16.1%14.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Garden Manor Rehab And Nursing Of Tulsa Llc. Chain: Emerald Healthcare (14 facilities).

OrganisationRole in the CMS recordInterestSince
Chickiestrong Tulsa LLC5% or greater direct ownership interest5%03/17/2017
Bankers Trust Company5% or greater security interestNOT APPLICABLE03/17/2017

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Tulsa County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Ignite Medical Resort Tulsa, LLCTulsa10454354.8$17K21 Nov 2025
The Villages At Southern HillsTulsa12055332.5—8 Nov 2023
Trinity Woods, Inc.Tulsa8455556.0—15 Jun 2023
Zarrow PointeTulsa625451930.6$8K29 Aug 2025
Broken Arrow Nursing Home, IncBroken Arrow1014422524.8—14 Aug 2025
Colonial Manor Nursing HomeTulsa1204321815.0$32K5 Mar 2026
Saint Simeons Episcopal HomeTulsa1094431311.9$4K4 Mar 2025
Sequoyah Pointe Living CenterOwasso924421819.6$52K15 Apr 2025

All 33 facilities in Tulsa County

Questions and answers

How many deficiencies has Emerald Care Center Tulsa been cited for?

67 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Oklahoma median is 20 per facility.

Has Emerald Care Center Tulsa been fined?

Yes. CMS lists fines totalling $69K in the period covered, plus 1 payment denial.

How does staffing at Emerald Care Center Tulsa compare?

Reported total nurse staffing is 3.5 hours per resident per day against a Oklahoma median of 3.7 and a national average of 3.9.

Who operates Emerald Care Center Tulsa?

It is part of the Emerald Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Chickiestrong Tulsa LLC. Individual owners and managers are not listed on this site.

When was Emerald Care Center Tulsa last inspected?

The most recent survey or investigation in the CMS record is dated 25 Nov 2025; the most recent standard health survey was 25 Nov 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.